Job
Description
Requisition ID: 67850 ABOUT WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The team you will be a part of The Business Analysis team prepares operations analyses, including analysis of competitors, operational effectiveness and capacity utilization. Analyzes, and plans and/or conducts procedures that provide operational and/or technical support to business operations to achieve specific objectives. Maintains an ongoing interface with various organizational and regional groups in areas such as decision analysis, technical needs, planning and execution. This role in summary We have been live with SuccessFactor for several years now. Global Back Office (GBO) HR, a HR Shared Service unit based out of Gurugram HO (and Hyderabad) specializes in supporting a variety of HR Operations activities ie., Operations, HRIS, R&A and Talent Acquisition for all regions across the globe. Reporting & Analytics team as part of Global Talent Analytics COE manages all HR Data reporting and analytics for all regions and each COEs. The team specializes in full employee lifecycle processes such as TA, L&D, I&D, PMP, Talent Management, HRIS & Operations by providing support through spreadsheet reporting, data visualizations, data analysis, strategic projects, data audit & compliance, agency reporting, testing & integration and automation catering all regional HRs and COEs along with external agencies and internal leadership. Your responsibilities will include Understand customer requests from Scheduled and AdHoc reporting cases/Projects, assign the work to team members and ensure the task is completed duly within SLAs keeping track of quality Become a point of contact for any reporting and data support for stakeholders/COEs. Take lead in engaging the customers by proper communication and relationship management Ensure that data privacy guidelines are met all the times in the team Responsible for team’s continuous coaching, training and development Act as Service Lead in new projects by managing customer expectations and CSAT, engage team members to get the work done if required Ensure proper documentation and backup are maintained for the BAUs Provide any ad hoc support to leadership when requested Create and maintain a collaborative culture in line with Whirlpool Values Embrace and demonstrate Whirlpool Leadership Values Provide any support to leadership when requested Take active participation and ownership in any initiatives taken by Global Talent Analytics COE Preferred skills and experiences Must have Skills: Excellent communication (written and oral) and interpersonal skills Thorough knowledge of Global HR Processes and Employee Life-Cycle Ability to work independently and guide team on tools like Tableau/Python/AWS/SQL Workbench/Looker Studio/ SuccessFactors Experience of any ETL process or systems such as AWS, Azure, GoogleCloud etc. Have an attitude to go extra mile to ensure great customer relationship Good to have skills: Experience in Reporting through SuccessFactors AdHoc Reporting, ORD and/or WFA Prior people leadership experience including coaching, training and performance mgmt process Relevant experience in Reporting, Analytics and Data Science activities Open for 12:30 PM to 9:30 PM Shift Timings (One way drop provided by Company) Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
