Deputy General Manager – Learning & Competency Development

About the Company:

Job Purpose:

To lead the end-to-end ‘Learning and Competency Development Function’ for both Client and Contractor staff associated with Operations & Maintenance (O&M) at LTMRHL, ensuring strict compliance with the Concessionaire Agreement, Metro Rail General Rules (MRGR) under the Metro Railway O&M Act, 2002, and internal policy frameworks. This role also oversees the functioning and profitability of the LTMRHL Training Academy.

Key Responsibilities:

1.Strategic Training Leadership

• Develop and implement comprehensive learning strategies aligned with O&M objectives and compliance requirements.
• Manage the LTMRHL Training Academy, including its Profit & Loss (P&L) responsibilities, by designing and delivering commercial training programs in collaboration with the O&M Contractor (OMC).

2.Training Delivery and Program Oversight

• Ensure seamless execution of training programs as per the Annual Training Calendar and Weekly Training Plan submitted by the OMC Training Team.
• Monitor the effective allocation and performance of Trainers/Subject Matter Experts (SMEs).

3.Competency Certification & Evaluation

• Supervise the staff competency evaluation process, including witnessing theory and practical examinations, and validating results through an Assessment Committee.
• Ensure competency certification is conducted as per the Training & Development, HR, and Competency Management Plan manuals of the OMC.

4.Content and Policy Management

• Regularly update training materials, SOPs, and policy guidelines in line with revisions in Train Operations and Maintenance Management practices.
• Coordinate with SMEs for updates in training modules, presentations, and manuals.

5.Training Documentation & Compliance

• Ensure robust documentation of all training activities and certifications issued by the OMC Training Team.
• Conduct periodic audits to verify adherence to procedural and documentation standards for training execution and certification.

6.Reports Preparation & Analysis

• Analyze the effectiveness and outcomes of training and competency development initiatives carried out by the OMC.
• Prepare and submit weekly and monthly analytical reports to senior management, highlighting progress, gaps, improvement areas, and actionable insights for future planning and alignment with organizational goals.

7.Stakeholder Coordination

• Coordinate closely with the OMC for Induction & Orientation Programs, external training nominations, internships, and industrial visits.
• Review and recommend training-related activities for final approval by the Authorized Officer in line with MRGR and relevant legal frameworks.

8.Technical and Developmental Training

• Facilitate timely technical training interventions based on new developments in operations and maintenance, ensuring continuous upskilling of O&M staff.

Qualification & Experience:

• Master’s Degree in Engineering / Management / HR or equivalent.
• Minimum 12–15 years of experience in Learning & Development, preferably in the Metro Rail / Infrastructure / Transportation sector.
• Strong understanding of competency frameworks, training lifecycle, and statutory compliance under Metro Railway O&M Act.

Key Competencies:

• Strategic Thinking and Planning
• Training Needs Analysis and Instructional Design
• Policy Formulation and Documentation
• Stakeholder Management
• Analytical & Report Writing Skills
• Strong Communication and Leadership Abilities
• Result-Oriented and Quality-Focused