Sr. Engineer - Network, Server and Cloud Administration

About the Company:

Purpose of the Role:

Accountable for the management of the IT infrastructure and network landscape and will support the IT lead in developing and defining strategies for their function to be integrated across IT.

Key Responsibilities:

1. Ensure that network and server resources, capabilities, and capacity meet both existing and future business demands. Oversee firewall administration and internal network security in alignment with defined ITIL processes.
2. Manage the data center and computer host systems, including infrastructure, software, AMC, and associated equipment such as air conditioning systems and UPS (Uninterruptible Power Supply).
3. Own infrastructure services such as network operations, server management, and connectivity. Ensure the delivery of these services aligns with business requirements and complies with defined SLAs.
4. Oversee infrastructure availability and guide the development of a resilient architecture to minimize failures. Monitor and review business continuity and disaster recovery plans and procedures, and provide recommendations for technology infrastructure investments, including tech refresh initiatives.
5. Monitor day-to-day administration and operational relationships, and oversee the performance of internal networks, VPNs, Active Directory, IT security (firewalls, proxies, antivirus, etc.), as well as system backup and restoration management.
6. Handle infrastructure-related incidents, problems, and known error closures. Facilitate issue resolution and escalation handling. Review SLAs and performance metrics/reports for network, server, and data center operations.
7. Manage internal and external vendor staff responsible for network and server operations.
8. Monitor and review system logs to identify, troubleshoot, and resolve issues.
9. Conduct periodic internal vulnerability assessments on networks and servers and ensure timely remediation.
10. Conduct internal ISMS audits in accordance with ISO 27001 standards.
11. Regularly review user access to shared folders and SFTP systems.
12. Maintain and track warranties and AMCs for all servers and network equipment.

Qualifications:

• MCA
• 5+ years of experience

Functional Competencies:

• Networking (Firewalls & Switches), Servers (Windows & Linux)

Behavioral Competencies:

• Ability to work with a sense of urgency and commitment to deliverables
• Team player who can seamlessly work across functions and hierarchies
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Comfortable in dynamic environment and evolving responsibilities