Delivery Manager

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Program Manager / Delivery Manager/EIR – Academy

Location:

Function:

Reports to:



Role Overview


own the complete delivery, learning outcomes, and student success


Key Responsibilities

1. Outcome Ownership

  • Own

    end-to-end student outcomes

    across cohorts — including completion rates, retention, NPS, placement success, and engagement.
  • Deeply analyze performance data to identify bottlenecks in learning experience, pedagogy, or content delivery.


2. Instructor Management

  • Work closely with instructors to ensure

    pedagogical excellence

    and alignment to company standards.
  • Set, monitor, and review instructor KPIs — attendance, feedback, completion rates, and student performance.
  • Design and execute

    instructor training and feedback loops

    to continuously improve teaching quality.


3. Curriculum and Content Alignment

  • Align course design and teaching methods with

    industry and placement team feedback

    on in-demand skills.
  • Evaluate course flow, depth, and project quality; recommend updates where outcomes lag.
  • Ensure students acquire the exact skills companies look for.


4. Student Success and Insights

  • Track each cohort’s metrics — engagement, retention, success rates.
  • Identify why certain batches perform better and replicate those drivers across others.
  • Own cohort selection and engagement in partnership with community and operations.


5. Cross-Functional Coordination

  • Collaborate with placement, marketing, and product/data teams to improve learning experience.
  • Manage a small team (community manager + analyst/support staff) focused on quantifying and improving learning outcomes.
  • Build playbooks and standard operating processes for scaling Academy Live.



Must-Have Qualities


High Ownership & Agency

Operates autonomously; thrives in ambiguity; takes charge of multi-stakeholder projects without waiting for direction.

Technical Acumen

Computer Science, Engineering,

Problem Solving Mindset

Analytical and resourceful — able to break down vague issues into clear, data-driven fixes.

Operational Excellence

Strong executor; plans, tracks, and drives outcomes across moving parts. Has delivered results in fast-paced, zero-slack environments.

EdTech / Education Insight

Exposure to academic delivery, curriculum design, or student engagement. Understands learner behavior.

Data-Driven Decisioning

Uses metrics to guide decisions; familiar with cohort analytics, retention, NPS, and completion data.

Strong People Management

Can coach instructors, manage community managers, and drive accountability through influence.

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