Delivery Head

About Masters’ Union

Masters’ Union (www.mastersunion.org) is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy. Our leadership consists of alumni from IITs, IIMs, and Ivy League Schools like Stanford and UPenn.

The institute is strategically located in the very heart of Gurugram's business district, flanked by several Fortune 500 companies, in order to provide the ultimate industry-immersive and hands-on learning experience from day one. The most ground-breaking feature of its Programme is that the courses are taught by CXOs, MDs, Eminent Public Leaders, and even Members of Parliament, apart from distinguished global faculty from top B-schools who regularly consult with Fortune 500 companies.

In its 5 years of run, our flagship Post Graduate Program in Technology and Business Management has already surpassed the placement records of IIM Ahmedabad and ISB with top-notch recruiters (including Amazon, Citibank, Microsoft, Unacademy, Razorpay, BCG, Bain) hiring our graduates.

About the Role

We are looking for an experienced and dynamic Delivery Head to lead and manage the delivery of curriculum of PGP Bharat. In this role, you will ensure the smooth execution of course delivery, overseeing faculty coordination, scheduling, content management, and overall program execution. You will also work closely with internal teams to maintain high-quality standards in both academic and operational aspects, ensuring that students have a seamless and enriching learning experience.

Key Responsibilities

• Curriculum Delivery:

  Plan & Oversee the end-to-end delivery of the programme, ensuring smooth execution, timely delivery of content, and adherence to academic standards and ensuring high level of outcome

• Cross-Team Liaison:

  Coordinate with academic, immersion, student support team and faculties to ensure delivery of high-quality sessions and workshops, providing the necessary support and resources to enhance teaching effectiveness

• Operational Excellence:

  Ensure that all operational processes related to curriculum delivery are well-defined, efficient, and streamlined. This includes scheduling, resource allocation, managing academic calendars etc

• Quality Assurance:

  Regularly monitor and evaluate the quality of the curriculum delivery, gathering feedback from students and faculty to implement improvements. Ensure the curriculum is aligned with industry standards and institutional goals

• Reporting & Analytics:

  Regularly report to senior leadership on program progress, operational challenges, faculty performance, and student feedback. Use data insights to improve curriculum delivery and operational efficiency.

• Student Experience Management:

  Focus on improving the overall student experience during the program delivery phase, ensuring that students have access to the support, materials, and guidance they need to succeed in their learning journey.

• Mentorship:

  Act as the point of contact for students for their creative assignments on the go

Who You Are

• 7+ years of experience in academic operations, curriculum delivery, or program management in higher education or a similar sector. MBA is a must
• Willingness to travel as the programme would require high travel during certain months
• Proven track record in overseeing the successful delivery of educational programs, managing faculty, and ensuring operational excellence
• Strong understanding of curriculum development, academic management, and student-centered learning environments
• Excellent leadership skills with the ability to manage and motivate teams, and collaborate across departments
• Strong communication and interpersonal skills, able to liaise effectively with faculty, students, and senior leadership
• Demonstrated ability to manage operational processes, schedules, and resources to ensure program success
• Familiarity with learning management systems (LMS) and other educational tools to manage curriculum delivery and student engagement
• Analytical mindset with the ability to use data to optimize program delivery and improve overall performance

Why Join Masters' Union

• Be part of an innovative institution that is transforming business education
• Work in a dynamic, high-performance environment with opportunities to make a direct impact Competitive salary and benefits
• Opportunities for professional development and growth in an evolving education landscape