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Vaishnavi Management
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Debt Collection Executive

Debt Collection Executive

Vaishnavi Management

0 - 2 years

|

1 - 5 Lacs

thane ahmedabad

Posted:1 day ago| Platform:

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Skills Required

debt collection outbound calling payment follow-up recovery process customer interaction negotiation compliance payment collection recovery management overdue accounts collection management collection targets recovery operations debt recovery debt management crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Debt Collection Specialist

Key Responsibilities

Make
outbound collection calls
to customers with overdue payments.
Negotiate and follow up
with customers to ensure timely settlements.
Maintain
accurate and detailed records
of customer interactions, payment status, and follow-up actions in the system.
Monitor assigned accounts
to identify and resolve payment delays effectively.
Escalate complex cases
or disputes to the senior collections team when necessary.
Ensure all collection activities comply with
company policies, data privacy laws, and legal regulations.
Prepare and share
daily or weekly collection reports
with management.

Key Skills:

Strong communication and negotiation skills
Customer handling and conflict resolution
Attention to detail and data accuracy
Basic knowledge of MS Office and CRM tools
Understanding of collection processes and compliance guidelines

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Vaishnavi Management

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