Debt Collection Executive

1 - 3 years

3 - 4 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

  • Contact debtors via phone, email, and letters to recover overdue payments.
  • Negotiate payment plans and settlements within client guidelines.
  • Maintain accurate records of all collection activities using CRM or collection software.
  • Escalate unresolved accounts to legal or senior management when necessary.
  • Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws.
  • Provide regular updates and reports to clients on collection status.
  • Handle objections and disputes professionally and empathetically.
  • Use skip tracing tools to locate hard-to-reach debtors.

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