Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in vadodara
>
Vexma Technologies
>
Customer Support Executive

Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Vexma Technologies

1 - 6 years

1 - 4 Lacs

vadodara

Posted:1 day ago| Platform:

Apply

Skills Required

customer complaints customer service customer care logistics customer interaction sales customer support coordination excel customer satisfaction strong communication skills writing leadership skills customer handling communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Inquiry & Quotation Handling: Respond to customer inquiries via email, phone, or in-person. Understand client requirements and recommend appropriate products/services. Prepare and share quotations in a timely and accurate manner. Maintain quotation logs and follow up with potential clients.

Customer Follow-Ups: Conduct regular follow-ups on shared quotations to close sales. Maintain records of communication with prospects and clients using CRM tools. Update clients on order status, lead times, and delivery schedules.
Payment Coordination: Follow up with customers on pending and upcoming payments. Coordinate with accounts/finance team to track invoices and payment confirmations. Resolve any payment-related issues or disputes.
Customer Support & Relationship Management: Serve as the first point of contact for customer complaints or issues. Coordinate internally with the production and logistics teams to ensure customer requirements are met. Ensure a high level of customer satisfaction through consistent support.
Documentation & Reporting: Maintain organized records of inquiries, quotations, customer interactions, and payments Provide weekly and monthly reports on quotation status, conversions, and follow-ups
Keep records of sales, revenue, invoices etc.

Qualifications And Key Skills:

Bachelor s degree in Business Administration, Marketing, or related field
1+ years of experience customer support roles (preferably in manufacturing, engineering, or 3D printing industries)
Strong communication skills (written & verbal)
Proficiency in MS Office (Excel, Word, Outlook); knowledge of CRM is a plus
Customer-first attitude
Professional and courteous demeanor
Ability to handle multiple inquiries and deadlines efficiently
Team player with a solution-oriented mindset

More Jobs at Vexma Technologies

Design Engineer

vadodara, gujarat

1.0 - 5.0 yrs

Salary: Not disclosed

Jr. Design Engineer

vadodara, gujarat

1.0 - 5.0 yrs

Salary: Not disclosed

Customer Support Executive

vadodara, gujarat

1.0 - 5.0 yrs

Salary: Not disclosed

Jr. Production Engineer

vadodara, gujarat

1.0 - 5.0 yrs

Salary: Not disclosed

3D Printed Part Painter

vadodara, gujarat

2.0 - 6.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Vexma Technologies

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support Executive