Posted:2 days ago|
Platform:
On-site
Full Time
The Jaipur Studio is a fast-growing ethnic wear brand rooted in traditional Rajasthani craftsmanship, reimagined for today’s generation. With a strong online and retail presence, we’re on a mission to deliver timeless elegance and heartfelt experiences to our customers.
Key Responsibilities
• Handle order-related queries including size assistance, order tracking, exchanges, returns, and custom requests.
• Build relationships with customers to increase brand loyalty and repeat purchases.
• Collaborate with the warehouse, logistics, and design teams to resolve issues quickly and efficiently.
• Maintain accurate records of interactions and follow-ups using internal tools.
• Gather and relay customer feedback to marketing, product, and operations teams.
• Assist in post-sale engagement such as feedback collection, review follow-ups, and VIP customer care.
• Help with managing queries during sale events, product launches, and exhibitions.
The Jaipur Studio ®
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