Customer Support Executive

1 - 31 years

3 Lacs

bhandup west mumbai/bombay

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities New Client Acquisition Generate and pursue leads through calls, emails, LinkedIn, and networking. Identify decision-makers and convert prospects into qualified leads. Conduct sales meetings (virtual/in-person) and close deals. Product Sales & Pitching Present the SaaS platform and API solutions confidently. Understand client needs and align the product's value proposition. Overcome objections and drive conversions. Sales Cycle Management Own the complete sales funnel from lead to closure. Prepare proposals, negotiate pricing, and secure sign-ups. Maintain a strong and structured sales pipeline. Market Outreach & Growth Explore new markets, industry segments, and partnership opportunities. Represent Keepintouch in events, demos, and client presentations.Reporting Update CRM daily with leads, calls, meetings, and closures. Share weekly sales reports, insights, and targets achieved. Skills & Qualifications 1–3 years of experience in SaaS sales, inside sales, or tech product acquisition. Strong communication, persuasion, and negotiation abilities. Confidence in pitching digital products and explaining APIs in simple terms. Target-driven mindset with consistent follow-up habits. Comfortable handling high-volume outreach and sales pressure. Preferred Profile Prior work in B2B SaaS or tech sales roles. High confidence, polished communication, and strong presentation skills. Ability to understand client pain points and convert them into opportunities. What We Offer Dynamic, supportive work culture. High-growth opportunities for aggressive performers. Direct exposure to product and leadership teams.

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