Customer Success Specialist

Designation: Customer Success Specialist (Field)

Key Responsibilities

• Identify and generate leads from apparel manufacturers and B2B businesses in Tiruppur.
• Conduct in-person client meetings to present and demonstrate

  Magic AI

  solutions.
• Pitch, negotiate, and close subscription sales to achieve monthly revenue targets.
• Build and maintain strong client relationships to drive renewals, referrals, and upsell opportunities.
• Continuously explore new business opportunities and expand market presence in the region.
• Maintain accurate sales reports, pipeline tracking, and market feedback.

Qualifications & Requirements

• Mandatory:

  3+ years of proven

  field sales / business development experience

  in a B2B environment.

• Proven track record

  of meeting and exceeding monthly sales targets.
• Prior experience working in

  Tiruppur market (minimum 2 years)

  with strong local business connects.

• Language Proficiency:

  Tamil (fluent) and English (fluent); Hindi is an added advantage.
• Strong

  lead generation, market research, and negotiation skills

  .
• Excellent

  communication, presentation, and relationship management skills

  .
• Ability to work independently while collaborating with cross-functional teams.
• Bachelor’s degree in Business, Marketing, or related field.
• Experience in SaaS, tech solutions, or marketing products is a plus.