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4 Job openings at Reelo
About Reelo

Reelo is a customer loyalty and engagement platform that helps businesses create personalized experiences to increase customer loyalty and retention.

Design Intern

Ahmedabad

0 - 4 years

INR Not disclosed

Work from Office

Internship

In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io Job Title: Design Intern Location: Ahmedabad (Hybrid) Duration: 3-6 months Start Date: Immediate Role Overview: We re looking for a creative and detail-oriented Design Intern to join our marketing team and help craft compelling visuals across social media, emailers, blog banners, website visuals, landing pages, and other marketing and product touchpoints. What You ll Work On: Designing clean, on-brand, high-conversion creatives for digital platforms Brainstorming and visualizing ideas for campaigns, product launches, and brand communication Using Figma for layout design and collaboration Creating assets using Photoshop and Illustrator Using AI tools to generate realistic images, illustrations, and vectors Supporting video/animation requirements with basic After Effects skills (nice to have) What We re Looking For: Proficiency in Figma , Adobe Photoshop , and Illustrator A good eye for composition, color, typography, and detail Understanding of digital marketing visuals and what makes them effective Interest in AI-powered design workflows and tools like Mid journey, Runway, DALL E, etc. Bonus: Basic knowledge of After Effects or any animation tools Who You Are: A design student or recent graduate with a strong portfolio Someone who stays up to date with design trends, especially in tech and SaaS Excited to work in a fast-paced, growing startup Open to feedback, collaboration, and iteration Perks: Real-world exposure to brand, product, and marketing design Learn from a collaborative and creative team Internship certificate and letter of recommendation Opportunity to transition into a full-time role

Inside Sales Executive

Ahmedabad, Gujarat, India

0 years

Not disclosed

On-site

Full Time

We are looking for a growth-obsessed Sales Expert to join our product-based start-up. The role is ideal for someone looking to accelerate their career progression well ahead of the normal curve by seeing a high-growth global business being built from scratch. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Responsibilities Intensely following up with the prospects and closing the sales within the sales cycle. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, and calls. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc. Requirements Exceptional communicator and a knack for sales and positioning an idea. Result-driven with experience in an extremely target-centric job. Confident and persevering risk-taker who thrives in a high-performance, high-growth environment. Self-learners with high grasping ability, so that you can learn about the product. This job was posted by Ishita Kamani from Reelo. Show more Show less

Customer Success Specialist

Ahmedabad, Gujarat, India

0 years

None Not disclosed

On-site

Full Time

Why Reelo In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you. 👉🏻 Read more on https://www.reelo.io About the opportunity As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers. This is a Work from Office role in Ahmedabad, Gujarat The budget is 3-4 LPA What will you do? Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts Proactively reaching out to customers to ensure they are getting success using Reelo. Respond professionally to incoming inquiries from your customers. Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. What you need? Past experience in account management/client services roles across A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer Excellent verbal, written communication, and presentation skills. Ability to respectfully handle complaints/ escalations A very consultative approach and passion for speaking to customers everyday Passion for technology and keeping up with latest trends Great attention to details Being tactful and providing best practices to customers to ensure they are seeing success using Reelo Organizational skills and experience improving processes The ability to explain complex topics in easy to understand and concise language Demonstrated drive to exceed performance expectations and ability to work with change. Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Customer Success Specialist

Ahmedabad, Gujarat, India

0 years

None Not disclosed

On-site

Full Time

Responsibilities Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts. Proactively reaching out to customers to ensure they are getting success using Reelo. Respond professionally to incoming inquiries from your customers. Being the one responsible, for ensuring that your customers have a great experience with the product a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. Requirements Experience in account management/client services roles across. A strong problem-solving mindset and working actively towards unblocking barriers that hinder the experience of the customer. Excellent verbal, written communication, and presentation skills. Ability to respectfully handle complaints/ escalations. A very consultative approach and passion for speaking to customers every day. Passion for technology and keeping up with the latest trends. Great attention to detail. Being tactful and providing best practices to customers to ensure they are seeing success using Reelo. Organizational skills and experience in improving processes. The ability to explain complex topics in easy-to-understand and concise language. Demonstrated drive to exceed performance expectations and ability to work with change. This job was posted by Kruti Vaidya from Reelo.

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Reelo

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Customer Engagement and Loyalty Programs

San Francisco

50-100 Employees

4 Jobs

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Job Titles Overview

Customer Success Specialist (2)
Design Intern (1)
Inside Sales Executive (1)