Reelo

In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io Job Title: Design Intern Location: Ahmedabad (Hybrid) Duration: 3-6 months Start Date: Immediate Role Overview: We re looking for a creative and detail-oriented Design Intern to join our marketing team and help craft compelling visuals across social media, emailers, blog banners, website visuals, landing pages, and other marketing and product touchpoints. What You ll Work On: Designing clean, on-brand, high-conversion creatives for digital platforms Brainstorming and visualizing ideas for campaigns, product launches, and brand communication Using Figma for layout design and collaboration Creating assets using Photoshop and Illustrator Using AI tools to generate realistic images, illustrations, and vectors Supporting video/animation requirements with basic After Effects skills (nice to have) What We re Looking For: Proficiency in Figma , Adobe Photoshop , and Illustrator A good eye for composition, color, typography, and detail Understanding of digital marketing visuals and what makes them effective Interest in AI-powered design workflows and tools like Mid journey, Runway, DALL E, etc. Bonus: Basic knowledge of After Effects or any animation tools Who You Are: A design student or recent graduate with a strong portfolio Someone who stays up to date with design trends, especially in tech and SaaS Excited to work in a fast-paced, growing startup Open to feedback, collaboration, and iteration Perks: Real-world exposure to brand, product, and marketing design Learn from a collaborative and creative team Internship certificate and letter of recommendation Opportunity to transition into a full-time role

We are looking for a growth-obsessed Sales Expert to join our product-based start-up. The role is ideal for someone looking to accelerate their career progression well ahead of the normal curve by seeing a high-growth global business being built from scratch. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Responsibilities Intensely following up with the prospects and closing the sales within the sales cycle. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, and calls. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc. Requirements Exceptional communicator and a knack for sales and positioning an idea. Result-driven with experience in an extremely target-centric job. Confident and persevering risk-taker who thrives in a high-performance, high-growth environment. Self-learners with high grasping ability, so that you can learn about the product. This job was posted by Ishita Kamani from Reelo. Show more Show less

Why Reelo In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you. 👉🏻 Read more on https://www.reelo.io About the opportunity As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers. This is a Work from Office role in Ahmedabad, Gujarat The budget is 3-4 LPA What will you do? Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts Proactively reaching out to customers to ensure they are getting success using Reelo. Respond professionally to incoming inquiries from your customers. Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. What you need? Past experience in account management/client services roles across A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer Excellent verbal, written communication, and presentation skills. Ability to respectfully handle complaints/ escalations A very consultative approach and passion for speaking to customers everyday Passion for technology and keeping up with latest trends Great attention to details Being tactful and providing best practices to customers to ensure they are seeing success using Reelo Organizational skills and experience improving processes The ability to explain complex topics in easy to understand and concise language Demonstrated drive to exceed performance expectations and ability to work with change. Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Responsibilities Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts. Proactively reaching out to customers to ensure they are getting success using Reelo. Respond professionally to incoming inquiries from your customers. Being the one responsible, for ensuring that your customers have a great experience with the product a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. Requirements Experience in account management/client services roles across. A strong problem-solving mindset and working actively towards unblocking barriers that hinder the experience of the customer. Excellent verbal, written communication, and presentation skills. Ability to respectfully handle complaints/ escalations. A very consultative approach and passion for speaking to customers every day. Passion for technology and keeping up with the latest trends. Great attention to detail. Being tactful and providing best practices to customers to ensure they are seeing success using Reelo. Organizational skills and experience in improving processes. The ability to explain complex topics in easy-to-understand and concise language. Demonstrated drive to exceed performance expectations and ability to work with change. This job was posted by Kruti Vaidya from Reelo.

Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity The Customer Support team is responsible for onboarding, educating, and supporting our customers. We start work the moment a customer decides they want to use Reelo, sticking with them every step of the way to ensure they get the most value from our product. This opportunity is for folks who truly love supporting customers and see themselves in a customer-facing role long-term. This is a great role for those who are looking to be part of our support team for a while and who are excited about supporting Reelo s growth with personal experiences. You will be considered the firm s front liner, and you will provide support and solutions for challenges faced by our customers. You will be encouraged to utilize the best of your expertise and energy to make sure that customer value is maintained and they get the best experience possible. Ultimately, you will help establish Reelo s reputation as a company that offers outstanding customer support. What will you do Handling a team of 4-5 people in customer support. Respond promptly and professionally to incoming customer inquiries on telephone, chat, and email. Take charge of customer issues from start to finish while working in a dynamic and fast-paced environment. Resolve tickets and coordinate with the right teams to achieve satisfaction. Being the one responsible for ensuring that all customers have a great experience with the product, a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and synthesis the diverse feedback you hear from our customers, we offer informed opinions on potential solutions. Please note - this is a 6 days working opportunity. What you need Remember that there s no such thing as the perfect candidate or background, which is what makes us unique and successful! Passion for talking to customers all day, every day A genuine enjoyment of technology Excellent verbal and written communication skills. Great problem-solving abilities and attention to detail Being comfortable in handling stressful situations such as dealing with customer frustrations, the unavailability of a critical feature, and coordinating with different teams and resources to find a workable solution to manage the requirement Organizational skills and experience in improving processes Assist in other operational work The ability to explain complex topics in easy-to-understand and concise language [English & Hindi] Demonstrated drive to exceed performance expectations and the ability to work with change. An understanding of internet culture You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable, and a team player. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work!

Company Description Reelo makes customer retention and engagement easy for every retail business. As consumers rapidly move towards digital and personalized experiences, retail businesses face challenges in adapting. Reelo democratizes customer engagement for small and medium-sized retailers by providing accessible and intuitive tools. Our mission is to help millions of retailers accelerate their revenue through intelligent customer engagement. Role Description This is a full-time remote role for an Inside Sales Specialist. The Inside Sales Specialist will be responsible for generating leads, following up with potential clients, ensuring high customer satisfaction, and maintaining effective communication with customers. Day-to-day tasks include prospecting, conducting sales calls, building and maintaining customer relationships, and providing excellent customer service. Qualifications Proven skills in Inside Sales and Lead Generation Strong Negotiation and follow up skills Excellent Communication skills Ability to work independently Experience in the F & B sector is a plus

Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity We are looking for a capable QA engineer who is proficient with quality & testing to join our core engineering team at Reelo. Were a small team and this is an opportunity for a motivated, driven person to make an impact in an organization that is growing fast. You will learn a lot and take ownership of multiple responsibilities, with scope for growth as the organization scales. Youll have the opportunity to build the program from the ground up. What youll need: 2-4 years of experience in automation testing for web and app (Selenium and APM testing) Hands on experience in testing data intense applications and analytics dashboards Experience with API automation & testing Experience in testing web applications on the MERN stack. Proficient in working with Mongodb CRUD application is a plus Good understanding of HTML, CSS, a bit of JavaScript, JSON/XML, etc. Hands on debugging skills in Chrome dev tools, cookies, sessions, etc. Familiarity with Webpack, Typescript, SaaS, other frontend tools is a bonus but not a must Strong logical, analytical and problem-solving skills Great design intuition and user empathy; An eye for uniformity Worked in agile teams and obsessed with product quality Excellent verbal and written communication skills Passion for self-driven, continuous learning on-the-go An ability to have fun while working on the hardest problems What youll do: Develop test cases, test features & functionality, and develop automated tests to ensure the quality of SaaS product features & several dashboard analytics & reports Collaborate with the development & business teams to ensure product quality is 100% bug free & analytics data is 100% accurate Try and develop processes to automate QA by using techniques around feature functionality, data accuracy, consistency, and overall product quality Develop a QA testing process, conduct functional testing, and retest fixed defects Scale testing to handle defect free releases while managing regular feature & data testing Be the hacker. Fool the system and break things to challenge the development team to promote high quality & follow industry standards Must own the product end-to-end and share product & data quality reports on a daily basis Document any resulting bugs and operations that are not in line with how the software is supposed to operate Constantly seek feedback as well as be the critic of the product to drive development innovation Work closely and communicate proactively to address new challenges and improvements If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work!

We are currently seeking a detail-oriented and experienced Chartered Accountant to join our team. The primary responsibility of this role is to ensure the accuracy and integrity of financial data, perform financial analysis, calculate the incentives of the team, and assist in the preparation of financial statements. The ideal candidate should have a strong background in accounting principles, financial reporting, and possess excellent analytical and communication skills. What will you do Calculate incentive reports, TDS deductions, tax deductions. Charge the customer for the service and create recurring invoices Calculating department wise ROI Manage salaries, PF ESIC, GST, TDS compliances, vendor payments Coordinate with the CA to assist in creating financial statements, including balance sheets, income statements, and cash flow statements. Make Tally Entries, conduct GST Calculations. Prepare Reconciliation of PL (Accrual v/s Cash) Month-on-Month basis. Collaborate with internal departments to gather financial data, provide insights, and support decision-making processes. Update KEY Metrics of the company on Daily basis Ensure compliance with accounting standards, regulations, and company policies. Maintain accurate and up-to-date documentation of financial processes and procedures. Making sure that the company is fully compliant from all the Legal perspective, including but not limited to GST, Professional Tax, PF ESIC, TDS, Returns etc. Qualifications: Chartered Accountant with 1 to 4 Years of experience. Numbers Oriented Person. Solid knowledge of accounting principles, financial reporting, and GAAP. Proficiency in using accounting software and MS Excel for financial analysis. Experience with financial statement preparation and analysis. Strong analytical skills and attention to detail. Excellent verbal and written communication skills. Ability to work effectively in a team and collaborate with cross-functional departments. Knowledge of relevant accounting standards and regulations.