Bengaluru, Karnataka
INR 0.21 - 0.36 Lacs P.A.
Work from Office
Full Time
About Us We are a passionate, boutique travel consultancy dedicated to crafting transformative journeys that blend cultural authenticity with seamless execution. By leveraging a curated network of global partners and intuitive technology, we turn travel aspirations into unforgettable adventures. Our team thrives on creativity, collaboration, and a shared commitment to redefining experiential travel. Join us to shape the future of personalized journeys in an environment that values innovation and human connection. Your Role: Crafting Journeys, Building Relationships As a Travel Experience Coordinator , you’ll be the architect of dream vacations, balancing meticulous logistics with creative storytelling. This role is perfect for someone who geekily cross-references flight schedules by day and hunts for underground jazz bars in Lisbon by night. You’ll collaborate with global partners, design visually captivating itineraries, and ensure every client feels like the protagonist of their own travel story. Core Responsibilities: Curated Journey Design Creative Storytelling: Transform client questionnaires into visually stunning itineraries using Canva, Adobe Suite, or similar tools. Integrate multimedia elements like interactive maps, vendor videos, and client testimonials to bring destinations to life. Vendor Collaboration: Partner with 50+ global providers (boutique hotels, local guides, adventure outfitters) to secure exclusive experiences, from private vineyard tastings in Tuscany to sunrise yoga sessions in Bali’s sacred temples. Tech-Enhanced Planning: Utilize automation tools to streamline bookings while retaining a personal touch. For example, design templated workflows for common trip types but add custom notes like, “Added a surprise stargazing session in Rajasthan-client mentioned their love for astronomy!” 2. Client Experience Management Pre-Journey Excitement: Craft personalized pre-departure guides with cultural insights, packing lists, and augmented reality previews of accommodations. Real-Time Support: Serve as the primary contact during trips, resolving issues like weather disruptions or booking overlaps. Example: “Rerouted a client’s Swiss Alps hike within 2 hours after unexpected snowfall, partnering with a local guide for an alternative glacier walk.” Post-Trip Engagement: Develop feedback loops and anniversary offers to nurture long-term relationships. “Sent a curated photo book to a client six months after their Kyoto trip, reigniting interest in a Hokkaido winter journey.” 3. Partnership Optimization Vendor Scorecards: Track partner performance using metrics like response time, problem-resolution efficiency, and client satisfaction ratings. Quality Control: Conduct monthly audits of partner offerings-e.g., verify that a promised “private Moroccan cooking class” isn’t just a crowded group demo. Innovation Pipeline: Source emerging experiences (e.g., regenerative tourism in Costa Rica) and negotiate trial rates for early adoption. 4. Operational Excellence Process Documentation: Build a scalable knowledge base for edge cases (e.g., handling visa rejections or last-minute cancellations). Tool Mastery: Optimize automation platforms to reduce manual tasks by 40%, freeing time for creative planning. Example: Auto-generate 80% of itinerary drafts, then add bespoke flourishes. Feedback Integration: Analyze client surveys to refine vendor partnerships and service workflows quarterly. Who We’re Looking For: Essential Skills Design Fluency: Advanced Canva/Adobe skills to create magazine-worthy itineraries (portfolio required). Vendor Diplomacy: Proven ability to manage 10+ concurrent partnerships while maintaining brand standards. Tech Agility: Comfort with CRM tools, cloud-based collaboration platforms, and basic automation systems. Cultural Intelligence: Deep knowledge of multiple global destinations, including etiquette nuances (e.g., Japan’s gift-giving customs) and hidden gems. Experience & Traits 2+ years in travel planning, with a knack for balancing logistics and creativity. A problem-solver who thrives in fast-paced environments-think “rebooked a client’s safari lodge during peak season within 4 hours” grit. Passion for sustainable travel and ethical tourism practices. Exceptional communication skills: Explain Icelandic volcano safety protocols as effortlessly as negotiating with a Parisian hotelier. Why Join Us? Compensation & Benefits Salary: Annual Package (based on experience) + performance bonuses. Learning Stipend: pre-allocated yearly budgets for certifications in sustainable tourism, design tech, or crisis management as is required by the business direction. Wellness: Conscious work model and automations, mental health days Growth Opportunities Year 1: Master vendor ecosystems + automation tools → Lead 50+ client projects. Year 2: Mentor junior coordinators + own regional partnership strategy. Year 3: Transition to Senior Travel Designer or Vendor Relations Manager. Application Process Submit: Portfolio: 3 itinerary samples showcasing your design style (PDF/links). Philosophy Statement: “How I’d balance automation with personalization in travel planning” (150 words). Our Promise: You’ll join a team that values curiosity as much as precision-where every spreadsheet is balanced by a sense of wonder. Together, we’ll build journeys that don’t just meet expectations but redefine them. Job Type: Full-time Pay: ₹21,000.00 - ₹36,000.00 per month Schedule: Monday to Friday Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Travel planning: 2 years (Preferred) Work Location: In person
Rajbhavan, Bengaluru, Karnataka
INR 0.155 - 0.225 Lacs P.A.
Work from Office
Full Time
Front Desk Receptionist Location: Bangalore, India Position Type: Full-Time About the Role: Are you someone who loves to be at the heart of the action, ensuring that everything runs smoothly? As a Front Desk Receptionist, you’ll be the first point of contact for our valued customers, helping to shape their shopping experience from the moment they walk in. You’ll also play a key role in supporting our team behind the scenes, ensuring that everything from billing to inventory management is handled with precision. If you’re someone who enjoys variety in your workday and takes pride in being organized, efficient, and customer-focused, this role is perfect for you! Key Responsibilities: Customer Reception: Greet and welcome customers with a friendly and positive attitude. Assist customers with inquiries and direct them to the appropriate department or team member. Ensure a pleasant and seamless customer experience from entry to exit. Team Coordination: Coordinate with sales associates and other team members to ensure smooth operations. Communicate customer needs and feedback to the relevant team members promptly. Billing and Transactions: Handle billing processes efficiently and accurately using our POS system. Ensure all transactions are processed correctly and provide customers with invoices/receipts. Inventory Management: Inventory Entry: Accurately enter inventory data into the system, ensuring that all stock is properly recorded. Coordinate with the warehouse team to keep inventory levels updated and organized. Assist in maintaining accurate records of inventory movements and stock levels. Basic Accounts and Record Keeping: Maintain accurate records of daily sales and transactions. Assist in preparing daily reports and tracking basic accounts. What You Bring: Customer-Focused Attitude: You love helping people and have a natural ability to make customers feel welcome and valued. Organizational Skills: You’re great at keeping things in order, whether it’s managing the front desk, tracking inventory, or ensuring bills are processed accurately. Effective Communication: You’re a strong communicator, able to relay information clearly to customers and team members alike. Attention to Detail: You have an eye for detail, ensuring that billing, inventory, and records are accurate and up-to-date. Basic Tech Savvy: Comfortable with using computers and POS systems to manage transactions and inventory. Qualifications: Experience: 1-2 years of experience in a similar role, preferably in retail or customer service. Education: Minimum high school diploma or equivalent. Language Skills: Proficiency in English and local languages is a plus. Why You’ll Love This Job: Dynamic Environment: No two days are the same; you’ll interact with a variety of customers and tasks. Be Part of a Team: Work alongside a small, passionate and supportive team that values your contributions. Growth Opportunities: Gain experience in a key role that offers potential for growth within the company. Make an Impact: Your work will directly contribute to the smooth running of the boutique and the satisfaction of our customers. Job Type: Full-time Pay: ₹15,500.00 - ₹22,500.00 per month Schedule: Day shift Weekend availability Ability to commute/relocate: Rajbhavan, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
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