Posted:15 hours ago|
Platform:
On-site
Full Time
Hi connections
Teamware iis hiring for Customer success account manager role
Location: Mumbai
Notice period:30days
Experience:6+years
JD:
Qualifications & Skills:
- 6+ years in Account Management, Customer Success, or Renewal Sales in a SaaS or digital solutions
environment.
- Proven ability to own and deliver on revenue targets tied to renewals and upsells.
- Deep understanding of customer lifecycle management and SaaS metrics (e.g., CSAT, adoption rate)
- Strong commercial acumen and experience in engaging senior stakeholders.
- Proficiency in CRM and analytics platforms
- Excellent communication, presentation, and stakeholder influencing skills.
- Self-driven, highly organized, and capable of managing multiple complex accounts simultaneously.
- Bachelor-s degree required; MBA preferred.
Why This Role Matters:
In industries where customer retention and growth are critical to sustainable revenue, the SAM serves as the
strategic partner clients rely on. You-ll not only safeguard existing revenue, but also unlock long-term account
value through a customer-first, insight-led approach.
Key pointers:
Customer facing,& relationship management and Upselling and cross selling
If interested do share cv to manasa.a@twsol.com
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