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CUSTOMER SERVICE / TELE SALES

Minnat Hashmi ( Proprietor of I Tech Solutions)

0 - 4 years

1 - 3 Lacs

Mumbai City Maharashtra India

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

tele performer Negotiation Bpo Time-management Call Center Active Listening Customer service tele sales email chats Sales Product Knowledge UPSELLING outbond calling Problem-solving international calling Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment.

Responsibilities

Handle a high volume of inbound and outbound calls and emails from customers
Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner
Upsell and cross-sell products and services to customers over the phone
Ensure customer satisfaction by meeting or exceeding customer expectations
Maintain accurate and up-to-date customer information and call logs in the company's database
Meet or exceed monthly sales targets

Skills and Qualifications

0-3 years of experience in customer service or tele sales in the job market context of India
Excellent communication and interpersonal skills
Ability to handle a high volume of calls and emails in a fast-paced environment
Strong problem-solving and decision-making skills
Ability to work independently and as part of a team
Proficiency CRM
Fluent in English and Hindi (additional regional language proficiency is a plus)
Hsc in any field (preferred)

HIRING for corporate firm

Contact: 9220105559 / 9167125070

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Minnat Hashmi ( Proprietor of I Tech Solutions)

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CUSTOMER SERVICE / TELE SALES