CUSTOMER SERVICE / TELE SALES Minnat Hashmi ( Proprietor of I Tech Solutions)

0.0 - 4.0 years

1 - 3 Lacs

Mumbai City, Maharashtra, India

On-site

Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment. Responsibilities Handle a high volume of inbound and outbound calls and emails from customers Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner Upsell and cross-sell products and services to customers over the phone Ensure customer satisfaction by meeting or exceeding customer expectations Maintain accurate and up-to-date customer information and call logs in the company's database Meet or exceed monthly sales targets Skills and Qualifications 0-3 years of experience in customer service or tele sales in the job market context of India Excellent communication and interpersonal skills Ability to handle a high volume of calls and emails in a fast-paced environment Strong problem-solving and decision-making skills Ability to work independently and as part of a team Proficiency CRM Fluent in English and Hindi (additional regional language proficiency is a plus) Hsc in any field (preferred) HIRING for corporate firm Contact: 9220105559 / 9167125070

Posted 3 weeks ago

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