Technical Process Specialist Infosys BPM Limited

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known is...

Posted 3 months ago

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CUSTOMER SERVICE / TELE SALES Minnat Hashmi ( Proprietor of I Tech Solutions)

0.0 - 4.0 years

1 - 3 Lacs

Mumbai City, Maharashtra, India

On-site

Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment. Responsibilities Handle a high volume of inbound and outbound calls and emails from customers Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner Upsell and cross-sell products and services to customers over the phone Ensure customer satisfaction ...

Posted 4 months ago

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Technical Team Lead Infosys BPM Limited

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Project Management Officer, you will utilize your proven work experience in project management to effectively coordinate and oversee various project tasks. Your strong leadership skills will be essential in guiding project teams towards successful completion of objectives. Excellent written and verbal communication skills are crucial for conveying project requirements and updates clearly to all stakeholders. Your attention to details and technicalities will ensure that project deliverables meet quality standards and adhere to project specifications. Your organizational and technical abilities will be instrumental in planning and executing project activities efficiently. Additionally, yo...

Posted 5 months ago

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