CUSTOMER SERVICE / TELE SALES Minnat Hashmi ( Proprietor of I Tech Solutions)

0.0 - 4.0 years

1 - 3 Lacs

Mumbai City, Maharashtra, India

On-site

Description We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment. Responsibilities Handle a high volume of inbound and outbound calls and emails from customers Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner Upsell and cross-sell products and services to customers over the phone Ensure customer satisfaction by meeting or exceeding customer expectations Maintain accurate and up-to-date customer information and call logs in the company's database Meet or exceed monthly sales targets Skills and Qualifications 0-3 years of experience in customer service or tele sales in the job market context of India Excellent communication and interpersonal skills Ability to handle a high volume of calls and emails in a fast-paced environment Strong problem-solving and decision-making skills Ability to work independently and as part of a team Proficiency CRM Fluent in English and Hindi (additional regional language proficiency is a plus) Hsc in any field (preferred) HIRING for corporate firm Contact: 9220105559 / 9167125070

Posted 3 weeks ago

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Technical Team Lead Infosys BPM Limited

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Project Management Officer, you will utilize your proven work experience in project management to effectively coordinate and oversee various project tasks. Your strong leadership skills will be essential in guiding project teams towards successful completion of objectives. Excellent written and verbal communication skills are crucial for conveying project requirements and updates clearly to all stakeholders. Your attention to details and technicalities will ensure that project deliverables meet quality standards and adhere to project specifications. Your organizational and technical abilities will be instrumental in planning and executing project activities efficiently. Additionally, your interpersonal and multitasking skills will enable you to collaborate effectively with team members and handle multiple responsibilities concurrently. Proficiency in MS Office applications is a must-have, as you will be using these tools to track project progress, create reports, and communicate with stakeholders. Preferred skills include experience in customer service, particularly in service desk environments involving voice, chats, and email communication channels. Your customer service expertise will further enhance your ability to address project-related queries and ensure client satisfaction.,

Posted 1 month ago

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