ACTIVEPRO TECHNOLOGY PRIVATE LIMITED is a service-oriented company specializing in the support of physical critical infrastructure of IT & Security Systems & Automation Systems. With over a decade of experience, our founders bring expertise in technology products, facility management, and consulting services. We provide comprehensive services including web design, software development, computer hardware and networking, and security systems. Our expertise extends to annual maintenance contracts, IT infrastructure, project management, data centers, and automation systems. We serve a diverse clientele including banking, government, and private sectors.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Alligarh ( Uttar Pradesh). The Customer Service Representative will handle day-to-day client interactions, ensuring customer satisfaction and support. Responsibilities include responding to customer inquiries, resolving complaints, maintaining customer records, and providing a positive customer experience. The role requires excellent communication skills and the ability to work efficiently in a team-oriented environment.

Qualifications

Customer Service, Customer Support, and Customer Satisfaction skills
Experience in Customer Service Representatives and Customer Experience
Excellent communication and interpersonal skills
Ability to manage and resolve customer complaints effectively
Strong organizational and record-keeping skills
Proficiency in using customer service software and tools is a plus
High school diploma or equivalent; additional qualifications are a plus

More Jobs at ACTIVEPRO TECHNOLOGY PRIVATE LIMITED

Customer Service Representative

Aligarh, Uttar Pradesh, India

Experience: Not specified

Salary: Not disclosed

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Customer Service Representative