Job Title: Sr. Customer Support Associate Background: We require mid-range profile with banking customer experience. Min 2 years work experience is required from same field. Female is much preferred if not we can go ahead with others too. He/she should be good in handling customer escalations through call. Key Responsibility · Take care of incoming phone calls and customer complaint mails around the products and handle the first level problem solving over the phones/mails. · Must handle customer review and respond effectively and efficiently across various portals who gives us access to respond to the customers directly. · Competent in working with cross functional domains (Warehouse-Finance-Logistics) to get the reverse pick up done from the customer end and then with the warehouse team to ensure the product returns within the TAT · Work closely with service team to understand & intimate the customer about the issues · Generate weekly & monthly reports and suggest action based on that · Will be measured on the positive reviews generated online post solving consumer queries. Maintain track of the reviews Skills & Abilities · Good Oral & Written Communication Skills to interact with customers. · Good knowledge of MS Office (Word, ppt & Excel). Excel skills are very critical · Must have good business acumen. · Good convincing skills Qualification & Experience · Preferably someone from technical background (B.tech, BCA would be added advantage) · Preferred sectors (Consumer Electronics, IT, Banking) · Should be staying in Gurgaon (preferable) · Minimum 2 years of Hands on experience in customer care department Salary & Location · 3.6 LPA to 4.0 LPA CTC · Gurgaon Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job description Urgent Requirement: Sales Specialized in Corporate Gifting We are looking for a Sales Manager with min 5+years of experience into Corporate Sales/B2B Sales/ Institutional Sales specialized in corporate gifting, which include sales directly to corporate and through various corporate gifting partners. He should also be able to deal with our audio engineering products for Hyderabad location. Key Responsibility Enterprise Sales Growth: Drive enterprise sales efforts by establishing and nurturing relationships with major corporates and key stakeholders. Reach out to the corporates directly, using his/her relations to ensure our brand products are part of their bundling/channel schemes/festive gifting /trade promotions etc. Client Relationship Management: Market Analysis: Sales Funnel Management: Collaboration with Cross-functional Teams: Skills & Abilities 4-8 years of experience in Corporate Gifting, B2B Corporate Sales Excellent Oral & Written Communication Skills Past experience of handling corporate sale is must Corporate Gifting background is preferred Preferred a resource with own vehicle. Strong experience in B2B selling and B2B client Management Qualification & Experience Any Graduation Post-Graduation (MBA/PGDM in Marketing/Sales) is preferred but not mandatory Minimum 4 years+ of experience in corporate sales Self-starter who can run the show independently Salary & Location CTC LPA+ variable which will be directly linked to the sales generated+ Local conveyance as per policy Based out of Hyderabad Interested candidate can share their updated resume at hr@enventworld.com Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
We are looking for a dynamic and creative Influencer Marketing Intern to support our social media campaigns across Instagram and YouTube. Role: Assist in finding, connecting, and coordinating with influencers, managing campaigns, tracking results, and spotting trends on Instagram & YouTube. Requirements: Passion for social media & influencer culture Good communication & organization skills Any Graduate/Post Graduate/Fresher Basic knowledge of Instagram/YouTube trends & analytics Perks: Hands-on influencer marketing experience Learn campaign strategy & execution Good Stipend Job Types: Fresher, Internship Contract length: 3 months Pay: ₹12,000.00 - ₹14,000.00 per month Work Location: In person
We are looking for a dynamic and creative Influencer Marketing Intern to support our social media campaigns across Instagram and YouTube. Role: Assist in finding, connecting, and coordinating with influencers, managing campaigns, tracking results, and spotting trends on Instagram & YouTube. Requirements: Passion for social media & influencer culture Good communication & organization skills Any Graduate/Post Graduate/Fresher Basic knowledge of Instagram/YouTube trends & analytics Perks: Hands-on influencer marketing experience Learn campaign strategy & execution Good Stipend Job Types: Fresher, Internship Contract length: 3 months Pay: ₹12,000.00 - ₹14,000.00 per month Work Location: In person
Customer Service Executive Location- Bangalore Who will be responsible for managing the communication and process flow when customers send faulty products for servicing. This role involves updating customers on product status, maintaining accurate records in Excel and CRM software, handling inbound customer calls, and having basic technical knowledge to assist in electronic product servicing. Key Responsibilities: Acknowledge receipt of faulty products from customers and update them via phone, email, or CRM system. Ensure timely repair and servicing of products. Update customers once products are repaired and dispatched. Maintain detailed service records in Excel and CRM software. Handle inbound calls to understand and record customer issues clearly. Provide basic troubleshooting support over the phone (if applicable). Ensure all customer interactions are professional and timely. Requirements: Minimum 1–2 years of experience in customer service, service coordination, or a similar role. Basic knowledge of electronics and product servicing. Proficient in Microsoft Excel and CRM software. Strong communication skills in English and local language. Ability to multitask and manage multiple customer requests efficiently. Attention to detail and good organizational skills. Preferred Skills: Ability to work independently with minimal supervision. Problem-solving attitude and customer-focused mindset. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9910922390
As an Assistant Manager Accounts (Reconciliation) at Blaupunkt Audio India, you will be responsible for a variety of key result areas to ensure efficient financial management and reconciliation processes. With a minimum of 3-5 years of experience, particularly in an E-Commerce Company, you will play a vital role in the following tasks: - Managing stock and generating invoices for Marketplaces/Own portal. - Extracting Sales Return data from Marketplaces/Own portal. - Handling disputes and claiming money from various marketplaces in the event of damaged returns or receipt of empty boxes. - Preparing reports on return percentage versus sales for each marketplace. - Creating Profit and Loss statements for marketplaces such as Apparop, Flipkart, Jiomart, Shopify. Additionally, you will be responsible for: - Reconciliation with COD partners and ensuring the timely collection of COD amounts. - Performing Cash and Bank reconciliation. - GSTR1 versus Sales reconciliation. To qualify for this role, you must have an M.Com/B.Com degree from a reputed university. The location for this position is in Gurgaon/Sohna Road. If you are interested in this opportunity, you can share your resume at hr@enventworld.com. This is a full-time, permanent position with benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and the work location is in person.,