Company Description Harliv Global Solutions specializes in delivering top-notch outsourcing services, including customer support, lead generation, and business solutions tailored to client needs. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. We offer high-quality 24/7 technical support, inbound customer support, outbound calling, and knowledge-driven services. Our BPO services include email support, technical support, lead generation, outbound calls, and live chat support. Role Description This is a full-time, on-site role for a Customer Care Executive located in Indore. The Customer Care Executive will be responsible for providing exceptional customer support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include handling inbound and outbound calls, responding to emails and live chats, providing technical support, and generating leads. The role requires maintaining a high level of professionalism and delivering consistent and reliable customer service. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong Communication skills Sales experience Excellent problem-solving abilities Ability to work well under pressure Experience in a BPO environment is a plus Bachelor's degree or equivalent experience Show more Show less
Company Description Harliv Global Solutions specializes in delivering exceptional outsourcing services, including customer support, lead generation, and business solutions tailored to client needs. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. Our high-quality BPO services are available 24/7/365, offering inbound customer support, outbound calling, email support, lead generation. Role Description This is a full-time on-site role for a Customer Care Executive based in Indore. The Customer Care Executive will be responsible for handling inbound and outbound customer calls, providing technical and non-technical support, and ensuring high levels of customer satisfaction. Daily tasks include responding to customer inquiries, resolving issues, maintaining detailed records, and collaborating with team members to improve overall customer service quality. Qualifications Skills in Customer Support, Customer Satisfaction, and Customer Service Strong Communication skills for interacting effectively with customers and team members Experience in Sales and the ability to generate leads Excellent problem-solving and multitasking abilities High level of patience, empathy, and professionalism Proficiency in using customer service software and tools Bachelor's degree in a relevant field is preferred Show more Show less
Company Description Harliv Global Solutions specializes in providing exceptional outsourcing services, delivering top-notch customer support, lead generation, and business solutions tailored to the needs of clients. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. Our 24/7 technical and customer support includes email support, outbound calls, live chat, and more, ensuring comprehensive assistance to our clients. Based in Indore, we strive to create cutting-edge solutions that enhance customer satisfaction and business performance. Role Description This is a full-time on-site role for a Customer Care Executive, located in Indore. The Customer Care Executive will handle day-to-day tasks including responding to customer inquiries via email, phone, and live chat. The role involves providing excellent customer service, achieving high customer satisfaction, troubleshooting technical issues, and assisting in lead generation activities. Additionally, the Executive will actively engage in outbound calling to follow up on customer queries and potential leads. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Excellent Communication skills, both verbal and written Experience in Sales and lead generation activities Strong problem-solving abilities and technical troubleshooting skills Proficiency in using CRM software and customer service tools Ability to work efficiently in a fast-paced environment High level of empathy, professionalism, and patience Bachelor’s degree or equivalent experience in a relevant field
Company Description Harliv Global Solutions specializes in providing exceptional outsourcing services including customer support, lead generation, and business solutions tailored to clients' needs. We focus on quality, efficiency, and innovation to help businesses achieve their goals through seamless collaboration and reliable services. Our high-quality BPO services include 24/7 technical support, inbound customer support, outbound calling, email support, and live chat support. Role Description This is a full-time on-site role for a Customer Service Representative located in Indore. The Customer Service Representative will be responsible for handling inbound and outbound customer interactions, addressing customer inquiries and concerns, providing technical support, and ensuring customer satisfaction. Day-to-day tasks include managing email support, live chats, and phone calls, as well as documenting customer interactions and maintaining accurate records. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in enhancing Customer Satisfaction and Customer Experience Strong communication and problem-solving skills Ability to work independently and as part of a team Proficiency in using customer service software and CRM systems Experience in the BPO industry is a plus High school diploma or equivalent; additional qualifications in customer service or related fields are a plus
Company Description Harliv Global Solutions Pvt. Ltd. specializes in providing exceptional outsourcing services, including customer support, lead generation, and business solutions tailored to the needs of clients. We focus on quality, efficiency, and innovation to help businesses achieve their goals through seamless collaboration and reliable services. Our offerings include 24/7 technical support, inbound customer support, outbound calling, email support, lead generation, and live chat support. Role Description This is a full-time, on-site role located in Indore for a Customer Care Executive. The Customer Care Executive will be responsible for managing customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and handling outbound calls. Other day-to-day tasks include addressing technical issues, delivering effective solutions, and maintaining accurate records of customer interactions. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Excellent Communication and Sales skills Strong problem-solving abilities and attention to detail Ability to work effectively in a fast-paced environment Proficiency in using customer service software and tools Previous experience in a similar role is an advantage Bachelor's degree in Business Administration, Marketing, or related field preferred