Customer Care Executive

Harliv Global Solutions Pvt. Ltd.

0 years

0 Lacs

indore madhya pradesh india

Posted:1 month ago| Platform:

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Skills Required

support efficiency collaboration chat service communication software marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Harliv Global Solutions Pvt. Ltd. specializes in providing exceptional outsourcing services, including customer support, lead generation, and business solutions tailored to the needs of clients. We focus on quality, efficiency, and innovation to help businesses achieve their goals through seamless collaboration and reliable services. Our offerings include 24/7 technical support, inbound customer support, outbound calling, email support, lead generation, and live chat support.

Role Description

This is a full-time, on-site role located in Indore for a Customer Care Executive. The Customer Care Executive will be responsible for managing customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and handling outbound calls. Other day-to-day tasks include addressing technical issues, delivering effective solutions, and maintaining accurate records of customer interactions.

Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills
Excellent Communication and Sales skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a fast-paced environment
Proficiency in using customer service software and tools
Previous experience in a similar role is an advantage
Bachelor's degree in Business Administration, Marketing, or related field preferred

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Customer Care Executive