Company Description Harliv Global Solutions specializes in delivering exceptional outsourcing services, including customer support, lead generation, and business solutions tailored to client needs. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. Our high-quality BPO services are available 24/7/365, offering inbound customer support, outbound calling, email support, lead generation. Role Description This is a full-time on-site role for a Customer Care Executive based in Indore. The Customer Care Executive will be responsible for handling inbound and outbound customer calls, providing technical and non-technical support, and ensuring high levels of customer satisfaction. Daily tasks include responding to customer inquiries, resolving issues, maintaining detailed records, and collaborating with team members to improve overall customer service quality. Qualifications Skills in Customer Support, Customer Satisfaction, and Customer Service Strong Communication skills for interacting effectively with customers and team members Experience in Sales and the ability to generate leads Excellent problem-solving and multitasking abilities High level of patience, empathy, and professionalism Proficiency in using customer service software and tools Bachelor's degree in a relevant field is preferred Show more Show less

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