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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 5 years

3 Lacs

navi mumbai mumbai (all areas)

Posted:-1 days ago| Platform:

Apply

Skills Required

blended process bpo inbound process customer service fluent english solving queries semi voice voice process english language icse communication skills english customer support fresher spoken english cse graduate customer care isc customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers,

Greetings from Shining Stars ITPL!

Customer Service Executives

Job Profile: Customer Service Executive (Blended Process)
Location:
Navi Mumbai (Candidates must reside within a 25 km radius)
Work Mode:
On-site
Process Type:
Blended (Voice + Non-Voice)
Working Days:
5 Days Working
Week Offs:
2 Rotational Week Offs
Shifts:
Rotational; Cab facility available during odd hours
Experience:
Fresher & Experienced both can apply
Salary Details
-
Freshers:

CTC:
25,000
In-Hand:
21,000 -
Experienced Candidates:
Attractive salary with
hike on the last drawn salary

Roles & Responsibilities

Handle customer queries through voice and non-voice channels.
Provide accurate information and resolve issues efficiently.
Maintain customer satisfaction and ensure quality communication.
Update internal systems with relevant customer information.
Follow company protocols and meet performance targets.

Eligibility

Freshers can apply
Experienced candidates preferred
Candidates must be within a
25 km radius of Navi Mumbai

Contact Person

Fehmina

Senior HR Executive

Ishwari

7355126736

Candidates are required to meet/contact the HR as mentioned above.

#CustomerServiceJobs #BlendedProcess #HiringNow #JobsInNaviMumbai #FreshersWelcome #ExperiencePreferred
#CustomerSupport #VoiceProcess #NonVoiceProcess #CSERole #HRRecruitment #JobAlert #FehminaHR #MumbaiJobs #NaviMumbaiHiring #RotationalShifts

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