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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

aviation iata customer support ticketing customer service solving queries good comm skills voice process icse amadeus tourism travel reservation airlines travel process bpo voice gds refunds sabre isc customer care galileo customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers,

Greeting from ShiningstarsITPL

Position: Aviation Customer Support Associate (Voice Process)

Salary slab - upto 16500 IN HAND / With 4k incentives monthly basis (20k ctc)

Experience: 0 - 3 years

About the Role

Aviation Voice Process

Key Responsibilities

Handle inbound and outbound customer calls related to aviation services.
Assist customers with flight reservations, modifications, cancellations, and general travel queries.
Provide accurate information regarding flight schedules, baggage policies, check-in, and related support.
Maintain a high level of professionalism and customer satisfaction.
Document customer interactions and follow company guidelines.

Requirements

Excellent verbal communication skills in English.
Minimum qualification: 12th pass / Graduate (preferred).
Prior experience in airline industry or aviation process is an advantage.
Ability to handle customer queries efficiently and calmly.
Ready to work in rotational shifts.
Immediate joiners preferred.

Benefits

Attractive salary + performance incentives.
Growth opportunities within the aviation and customer service domain.
Transport facilities as per company policy.
Training provided for freshers.

How to Apply

[7355126736]

Regards,

Ishwari Sonker

Hr Executive

ShiningstarsITPL

#AviationJobs #VoiceProcessJobs #GurugramJobs #HiringNow #CustomerSupport #AirlineJobs #AviationIndustry #JobsInGurgaon #BPOJobs #CallCenterJobs #ImmediateHiring #AviationVoiceProcess #CareerOpportunity

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