Are you a tech-savvy individual with a passion for customer service and technical support? Techworks is seeking a 'Customer Service/Customer Support Intern' with expertise in technical analysis, troubleshooting, and English proficiency. As part of our dynamic team, you will have the opportunity to enhance your skills while providing top-notch support to our clients. Selected Intern's Day-to-day Responsibilities Include Providing exceptional customer service. Managing customer content using the content management software. Assisting customers with technical issues, offering troubleshooting solutions. Conducting technical analysis to identify and resolve customer concerns. Collaborating with the technical support team to escalate complex issues. Documenting customer interactions and resolutions accurately. If you are a proactive problem-solver with a strong technical background and excellent communication skills, we want you on our team. Apply now and kick-start your career in customer service at Techworks! About Company: Techworks offers a complete suite of products and services that come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, and experience centers for a large number of industry verticals. We started operations 11 years ago. Promoted by professionals with over 30 years of experience in audio, video, broadcast, exhibitions, and events. We create a complete technology platform—both hardware and software—which addresses the current-day communication needs of user organizations. The technology platform includes a wide spectrum of state-of-the-art hardware and software, which, coupled with our business knowledge and expertise, provides truly accruable benefits to users of our solutions and services.
🚀 We’re Hiring: HR Intern 🚀 Are you passionate about building a career in Human Resources? Techworks is looking for enthusiastic and motivated HR Intern to join our team and gain hands-on experience in various HR functions. 🔹 Internship Duration: 2 months 🔹 Location: Okhla Phase 3, Delhi 🔹 Stipend: Yes What you’ll learn & work on: ✔️ Recruitment & Selection ✔️ Employee Engagement Activities ✔️ HR Operations & Administration ✔️ End-to-End HR Processes ✨ Opportunity: On successful completion of the internship, you will be considered for a full-time opportunity with us. Who can apply? 🎓 Students pursuing/completed graduation or post-graduation (preferably in HR/Management) and has previous internship experience 💡 Eager to learn and grow in the HR domain 📅 Available for the full internship duration and available to work onsite If you are looking for a great learning opportunity and a chance to kickstart your HR career, we’d love to connect with you! 📩 Apply by sending your resume to pooja@techworks.co.in with the subject line “Application for HR Internship”. hashtag #Hiring hashtag #HRInternship hashtag #HRJobs hashtag #InternshipOpportunity hashtag #HumanResources hashtag #CareerInHR
Job Title: Onsite Project Lead – AV Systems Integration Background Location: Delhi (Frequent travel outside Delhi required) Experience Required: Minimum 4 years in AV project management or related field Job Summary: We are looking for a dynamic and experienced Project Leader with a strong background in Audio-Visual (AV) systems to oversee the planning, execution, and delivery of AV projects. The role requires excellent organizational skills, client management skills, technical understanding of AV systems integration, and the ability to manage multiple stakeholders to ensure projects are completed on time, within budget, and to the highest standards. Key Responsibilities: Manage the complete project lifecycle for AV system installations, from initiation to handover. Develop detailed project plans, schedules, budgets, and resource requirements. Coordinate with internal teams, vendors, and subcontractors for smooth execution. Oversee equipment procurement, delivery, installation, testing, and commissioning. Monitor project progress, track milestones, and address risks or delays proactively. Ensure AV installations meet technical specifications, quality benchmarks, and safety standards. Maintain clear communication with clients, providing regular updates and managing expectations. Conduct site visits for progress checks and troubleshooting. Prepare and maintain project documentation and reports. Requirements: Bachelor’s degree or diploma in Electronics Engineering or master’s degree in Electronics. Certification in Project Management a plus. Minimum 4 years of experience in AV system integration/project management. Strong knowledge of AV equipment, control systems, and installation processes. Proficiency in project management tools (MS Project, Excel, etc.). Excellent communication, leadership, and negotiation skills. Ability to read and interpret technical drawings and schematics. Strong problem-solving and multitasking abilities. Willingness to travel to client sites as needed. Preferred: Experience in AV installations. CTS system integration certification.
Finance Manager: Job Purpose: Responsible for the day-to-day running of the Finance function and implementing the company strategy. In addition, the role shall identify and implement systems, polices and processes for the Finance function which will improve financial monitoring, accountability and growth. Roles and Responsibilities: ● Manage and provide oversight to Finance and Accounting team members to ensure tasks are completed on time with required accuracy ● Monitor the day-to-day financial operations such as procurement, sales orders, invoicing, and other financial transactions. Complete tax returns and other statutory compliance requirements ● Develop, implement and monitor appropriate financial systems, procedures and internal controls to support the efficient and effective operation of the Finance function ● Preparation of monthly/quarterly financial and management reporting ● Preparation of annual accounts for audit and annual statutory reporting ● Oversee salary processing procedure ● Management and ultimate responsibility for the Finance ERP ● Provide financial and analytical support to Senior Management ● Support the Senior Management for budgets, spending, reporting and financial accountability ● Perform adhoc analysis pro-actively or as directed, to provide performance insights that aid growth and focus appropriate resource allocation ● Develop strong and collaborative relationships with key stakeholders to ensure effectiveness of communications and resolution of issues Functional/Behavioral Skills: ● Strong analytical and problem-solving skills ● Detail-oriented individual ● Ability to manage and lead a team ● Excellent Presentation Skills ● Proactive, continuous improvement attitude ● Good written and verbal communication skills Qualification/Experience: ● CA/ICWA/CFA or a master’s degree in commerce ● Minimum 7 years of experience in the finance domain including managing a team ● Proficiency in accounting and financial software including implementation of ERP ● Knowledge of financial regulations and standards ● Experience in financial planning and budgeting ● Strong understanding of financial concepts and principles About Techworks: Techworks is a leading provider of innovative digital signage solutions, empowering businesses to create engaging and dynamic visual experiences. We specialize in delivering cutting-edge software that transforms static displays into interactive and dynamic communication platforms. Our commitment is to provide top-notch digital signage solutions that redefine customer engagement.
Are you a dynamic individual looking to gain valuable experience in the field of Human Resources? Join Techworks as an HR intern and kickstart your career in a fast-paced and innovative tech company! Selected Intern's Day-to-day Responsibilities Include Assist with recruitment activities, including posting job ads, screening resumes, and scheduling interviews. Support the HR team in onboarding new employees Help maintain employee records and ensure compliance with company policies and procedures. Get involved in activities and initiatives to improve employee engagement and retention. Utilize MS Office, MS Word, and MS Excel to create reports and presentations. Demonstrate strong interpersonal skills, effective communication, and the ability to work well in a team environment. If you are a proactive and motivated individual with a passion for HR, then this is the perfect opportunity for you! Apply now and be a part of our dynamic team at Techworks. The position will lead to a permanent job offer if found suitable. About Company: Techworks offers a complete suite of products and services that come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, and experience centers for a large number of industry verticals. We started operations 11 years ago. Promoted by professionals with over 30 years of experience in audio, video, broadcast, exhibitions, and events. We create a complete technology platform—both hardware and software—which addresses the current-day communication needs of user organizations. The technology platform includes a wide spectrum of state-of-the-art hardware and software, which, coupled with our business knowledge and expertise, provides truly accruable benefits to users of our solutions and services.
Job Title: Onsite Project Lead – AV Systems Integration Background Location: Delhi (Frequent travel outside Delhi required) Experience Required: Minimum 4 years in AV project management or related field Job Summary: We are looking for a dynamic and experienced Project Leader with a strong background in Audio-Visual (AV) systems to oversee the planning, execution, and delivery of AV projects. The role requires excellent organizational skills, client management skills, technical understanding of AV systems integration, and the ability to manage multiple stakeholders to ensure projects are completed on time, within budget, and to the highest standards. Key Responsibilities: Manage the complete project lifecycle for AV system installations, from initiation to handover. Develop detailed project plans, schedules, budgets, and resource requirements. Coordinate with internal teams, vendors, and subcontractors for smooth execution. Oversee equipment procurement, delivery, installation, testing, and commissioning. Monitor project progress, track milestones, and address risks or delays proactively. Ensure AV installations meet technical specifications, quality benchmarks, and safety standards. Maintain clear communication with clients, providing regular updates and managing expectations. Conduct site visits for progress checks and troubleshooting. Prepare and maintain project documentation and reports. Requirements: Bachelor’s degree or diploma in Electronics Engineering or master’s degree in Electronics. Certification in Project Management a plus. Minimum 4 years of experience in AV system integration/project management. Strong knowledge of AV equipment, control systems, and installation processes. Proficiency in project management tools (MS Project, Excel, etc.). Excellent communication, leadership, and negotiation skills. Ability to read and interpret technical drawings and schematics. Strong problem-solving and multitasking abilities. Willingness to travel to client sites as needed. Preferred: Experience in AV installations. CTS system integration certification.
Finance Manager: Job Purpose: Responsible for the day-to-day running of the Finance function and implementing the company strategy. In addition, the role shall identify and implement systems, polices and processes for the Finance function which will improve financial monitoring, accountability and growth. Roles and Responsibilities: ● Manage and provide oversight to Finance and Accounting team members to ensure tasks are completed on time with required accuracy ● Monitor the day-to-day financial operations such as procurement, sales orders, invoicing, and other financial transactions. Complete tax returns and other statutory compliance requirements ● Develop, implement and monitor appropriate financial systems, procedures and internal controls to support the efficient and effective operation of the Finance function ● Preparation of monthly/quarterly financial and management reporting ● Preparation of annual accounts for audit and annual statutory reporting ● Oversee salary processing procedure ● Management and ultimate responsibility for the Finance ERP ● Provide financial and analytical support to Senior Management ● Support the Senior Management for budgets, spending, reporting and financial accountability ● Perform adhoc analysis pro-actively or as directed, to provide performance insights that aid growth and focus appropriate resource allocation ● Develop strong and collaborative relationships with key stakeholders to ensure effectiveness of communications and resolution of issues Functional/Behavioral Skills: ● Strong analytical and problem-solving skills ● Detail-oriented individual ● Ability to manage and lead a team ● Excellent Presentation Skills ● Proactive, continuous improvement attitude ● Good written and verbal communication skills Qualification/Experience: ● CA/ICWA/CFA or a master’s degree in commerce ● Minimum 7 years of experience in the finance domain including managing a team ● Proficiency in accounting and financial software including implementation of ERP ● Knowledge of financial regulations and standards ● Experience in financial planning and budgeting ● Strong understanding of financial concepts and principles About Techworks: Techworks is a leading provider of innovative digital signage solutions, empowering businesses to create engaging and dynamic visual experiences. We specialize in delivering cutting-edge software that transforms static displays into interactive and dynamic communication platforms. Our commitment is to provide top-notch digital signage solutions that redefine customer engagement.
Job Title: AV Project Engineer/Manager Location: Delhi (Frequent travel outside Delhi required) Experience Required: Minimum 3 years in AV project management or related field Job Description: We are looking for a dynamic and experienced Project Leader with a strong background in Audio-Visual (AV) systems to oversee the planning, execution, and delivery of AV projects. The role requires excellent organisational skills, client management skills, technical understanding of AV systems integration, and the ability to manage multiple stakeholders to ensure projects are completed on time, within budget, and to the highest standards. Key Responsibilities: ● Manage the complete project life-cycle for AV system installations, from initiation to handover ● Develop detailed project plans, schedules, budgets, and resource requirements ● Coordinate with internal teams, vendors, and subcontractors for smooth execution ● Oversee equipment procurement, delivery, installation, testing, and commissioning ● Monitor project progress, track milestones, and address risks or delays proactively ● Ensure AV installations meet technical specifications, quality benchmarks, and safety standard ● Maintain clear communication with clients, providing regular updates and managing expectations ● Conduct site visits for progress checks and troubleshooting ● Prepare and maintain project documentation and reports Requirements : ● Bachelor’s degree or diploma in Electronics Engineering or master’s degree in Electronics ● Certification in Project Management a plus ● Minimum 3 years of experience in AV system integration/project management ● Strong knowledge of AV equipment, control systems, and installation processes ● Proficiency in project management tools (MS Project, Excel, etc.) ● Excellent communication, leadership, and negotiation skills ● Ability to read and interpret technical drawings and schematics ● Strong problem-solving and multitasking abilities ● Willingness to travel to client sites as needed Preferred: ● Experience in AV installations
Finance Manager: Job Purpose: Responsible for the day-to-day running of the Finance function and implementing the company strategy. In addition, the role shall identify and implement systems, polices and processes for the Finance function which will improve financial monitoring, accountability and growth. Roles and Responsibilities: ?Manage and provide oversight to Finance and Accounting team members to ensure tasks are completed on time with required accuracy ?Monitor the day-to-day financial operations such as procurement, sales orders, invoicing, and other financial transactions. Complete tax returns and other statutory compliance requirements ?Develop, implement and monitor appropriate financial systems, procedures and internal controls to support the efficient and effective operation of the Finance function ?Preparation of monthly/quarterly financial and management reporting ?Preparation of annual accounts for audit and annual statutory reporting ?Oversee salary processing procedure ?Management and ultimate responsibility for the Finance ERP ?Provide financial and analytical support to Senior Management ?Support the Senior Management for budgets, spending, reporting and financial accountability ?Perform adhoc analysis pro-actively or as directed, to provide performance insights that aid growth and focus appropriate resource allocation ?Develop strong and collaborative relationships with key stakeholders to ensure effectiveness of communications and resolution of issues Functional/Behavioral Skills: ?Strong analytical and problem-solving skills ?Detail-oriented individual ? Ability to manage and lead a team ?Excellent Presentation Skills ?Proactive, continuous improvement attitude ?Good written and verbal communication skills Qualification/Experience: ?CA/ICWA/CFA or a master's degree in commerce ?Minimum 7 years of experience in the finance domain including managing a team ? Proficiency in accounting and financial software including implementation of ERP ? Knowledge of financial regulations and standards ? Experience in financial planning and budgeting ? Strong understanding of financial concepts and principles About Techworks: Techworks is a leading provider of innovative digital signage solutions, empowering businesses to create engaging and dynamic visual experiences. We specialize in delivering cutting-edge software that transforms static displays into interactive and dynamic communication platforms. Our commitment is to provide top-notch digital signage solutions that redefine customer engagement.
We're Hiring: Sales and Marketing Intern (Paid Internship) Are you looking to kick-start your career in sales and marketing? Do you want hands-on experience working with a dynamic and growth-driven team from the comfort of your home? About the Internship: We’re looking for a motivated and creative Sales and Marketing Intern to join our team. This paid internship offers the opportunity to work on real campaigns, build your professional skill set, and contribute to meaningful business growth. What We’re Looking For: ✅ Strong interest in sales and marketing ✅ Excellent written and verbal communication skills ✅ Self-starter with the ability to work independently ✅ Familiarity with digital marketing tools is a plus ✅ Currently pursuing or recently completed a degree in Marketing, Business, or related field Duration: 1-3 months (flexible) Location: Delhi 📩 Interested candidates can apply by sending their resume to pooja@techworks.co.in or DM us directly. Let’s build something great together! 💡 #InternshipOpportunity #SalesInternship #MarketingInternship #RemoteInternship #PaidInternship #SalesAndMarketing #CareerGrowth #HiringNow #WorkFromHome #MarketingJobs #InternsWanted #StartYourCareer
Job Purpose: We are seeking a highly motivated and detail-oriented Executive Assistant / Corporate Planning Executive to provide strategic, administrative, and operational support to senior leadership. The ideal candidate will be a proactive problem-solver with strong business acumen, excellent organisational skills, and the ability to handle confidential information with the utmost discretion. This role will combine executive assistance with project management and corporate planning responsibilities, making it an excellent opportunity for an MBA-qualified professional aiming to work closely with top management and contribute to strategic decision-making Key Responsibilities 1. Corporate Planning Assist in the development, execution, and monitoring of corporate strategies and business plans. Conduct market research, competitor analysis, and industry bench-marking to support strategic initiatives Assist in development of Product Requirements and Product Road-map Track progress against organisational KPIs and prepare performance dashboards for management review 2. PMO (Project Management Office) Support Lead or support cross-functional strategic projects, ensuring timelines, budgets, and deliverables are met Coordinate with multiple departments to ensure smooth execution of initiatives Prepare project status reports, risk assessments, and issue logs for leadership review 3. Executive Support Provide comprehensive administrative assistance to the CEO/Management, including meeting planning and coordination, travel arrangements, office administration and correspondence Prepare high-quality presentations, reports, and business documents for stakeholders Handle confidential information with professionalism and integrity Qualifications & Skills Education: MBA (preferred specialisation in Strategy, Operations, or General Management) Experience: 1–3 years in corporate planning, strategy, product management, PMO or Executive Assistant roles Gender Preference: Female candidates strongly preferred (as per organisational diversity requirement) Skills: Strong business acumen with excellent analytical and problem-solving skills Exceptional written and verbal communication abilities Proficiency in MS Office Suite (Excel, PowerPoint, Word); familiarity with project management tools is an advantage High level of discretion and professionalism Ability to multitask, prioritise, and work under pressure in a fast-paced environment Key Skills Strategic thinking with attention to detail Strong interpersonal and stakeholder management skills Initiative-driven with a proactive work ethic Adaptability and resilience in a dynamic corporate environment
Job Title: Graphic Designer (Social Media) Job Description: We are seeking a talented and creative Graphic Designer specializing in quick ideation and marketing post creation for social media in a fast paced ever changing environment. The ideal candidate should have a strong design sense, the ability to create visually compelling content, and an understanding of how design influences audience engagement. While experience in B2B marketing is preferred, it is not mandatory. Key Responsibilities: Quickly conceptualize and design engaging social media graphics, banners, and promotional content. Collaborate with the marketing team to create compelling visual assets for campaigns, ads, and branding. Ensure brand consistency across all design elements and marketing materials. Stay updated with industry trends and emerging design technologies. Work on multiple projects simultaneously and meet deadlines effectively. Edit and enhance images, videos, and infographics for digital media. Required Skills & Qualifications: 0 to 1 years of experience in graphic design, with a focus on social media content. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Experience with web design tools such as Figma, Sketch, or Adobe XD. Strong typography, layout, and visual storytelling skills. Ability to work collaboratively in a fast-paced environment. Strong communication skills and attention to detail. Experience in B2B marketing is a plus but not required. Location: Okhla Phase-3, New Delhi Employment Type: Full-time If you are passionate about design and social media marketing, we’d love to hear from you! About Techworks: Techworks is a leading provider of innovative digital signage solutions, empowering businesses to create engaging and dynamic visual experiences. We specialize in delivering cutting-edge software that transforms static displays into interactive and dynamic communication platforms. Our commitment is to provide top-notch digital signage solutions that redefine customer engagement.
We're Hiring: Sales Intern (Paid Internship) Are you looking to kick start your career in sales? Do you want hands-on experience working with a dynamic and growth-driven team from the comfort of your home? About the Internship: We’re looking for a motivated and creative Sales Intern to join our team. This paid internship offers the opportunity to work on real campaigns, build your professional skill set, and contribute to meaningful business growth. What We’re Looking For: Strong interest in sales Excellent written and verbal communication skills Self-starter with the ability to work independently Currently pursuing or recently completed a degree in Marketing, Business, or related field Key Responsibilities: Market Research & Lead Generation: Conduct research on market trends, identify potential customers, and find new business opportunities. Sales Support: Assist in preparing sales presentations, proposals, and reports for client meetings and internal discussions. Customer Relationship Management: Help maintain and update customer databases, ensuring accurate record-keeping. Administrative Tasks: Perform various administrative duties to support the sales team, such as managing email campaigns and coordinating sales events. Collaboration & Learning: Work closely with sales representatives and managers, attend sales meetings and training programs, and observe the sales process. Client Communication: Make calls, send emails, and provide basic customer support to potential and existing clients. Duration: 2 months 📩 Interested candidates can apply by sending their resume to chhaya.jha@techworks.co.in or DM us directly. Let’s build something great together! 💡 #InternshipOpportunity #SalesInternship #MarketingInternship #RemoteInternship #PaidInternship #SalesAndMarketing #CareerGrowth #HiringNow #WorkFromHome hashtag#MarketingJobs #InternsWanted #StartYourCareer
About the internship The duration for this internship is 2 months. A good candidate may be absorbed as a regular employee based on the performance. Selected intern's day-to-day responsibilities include: Responsibilities 1.Respond to customer inquiries via phone, email, and WhatsApp 2.Assist in resolving customer complaints and issues 3.Collaborate with team members to improve service processes 4.Participate in training and development sessions 5.Provide feedback to improve customer experience 6.Support the customer service team with daily tasks 7.Maintain a positive and professional attitude 8.Follow company policies and procedures 9.Meet performance and quality standards Other requirements 1. Graduate in any discipline, people who are in last year of graduation may also apply 2. Good academic record 4. Computer savvy 5. Good analytical skills 6. Good in Microsoft Office 7. Good in oral and written communication skills 8. Working days: Monday to Saturday: 10 AM-6 PM Perks Stipend: Yes Certificate of completion Free snacks Informal dress code
About DS Techworks Solutions Private Limited Techworks offers a complete suite of products and services which come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, experience centers for a large number of industry verticals. We started operations 11 years ago. Promoted by professionals with over 30 years of experience in audio, video, broadcast, exhibitions, and events. We create a complete technology platform, both hardware and software which addresses the current day communication needs of user organizations The technology platforms includes a wide spectrum of state-of-the-art hardware and software, which coupled with our business knowledge and expertise provides truly accruable benefits to users of our solutions and services. About the internship Duration for this internship is 2 months. Good candidate may be absorbed as a regular employee based on the performance Selected intern's day-to-day responsibilities include: Responsibilities Respond to customer inquiries via phone, email, and chat Assist in resolving customer complaints and issues Document customer interactions Collaborate with team members to improve service processes Participate in training and development sessions Provide feedback to improve customer experience Support the customer service team with daily tasks Maintain a positive and professional attitude Follow company policies and procedures Meet performance and quality standards 11. Coordinate with field support team Other requirements 1. Graduate in any discipline, people who are in last year of graduation may also apply 2. Good academic record 4. Computer savvy 5. Good analytical skills 6. Good in Microsoft Office 7. Good in oral and written communication skills 8. Working days: Monday to Saturday: 10 AM-6 PM Perks Stipend: Yes Certificate of completion Free snacks
About the internship The duration for this internship is 2 months. A good candidate may be absorbed as a regular employee based on the performance. Selected intern's day-to-day responsibilities include: Responsibilities 1.Respond to customer inquiries via phone, email, and WhatsApp 2.Assist in resolving customer complaints and issues 3.Collaborate with team members to improve service processes 4.Participate in training and development sessions 5.Provide feedback to improve customer experience 6.Support the customer service team with daily tasks 7.Maintain a positive and professional attitude 8.Follow company policies and procedures 9.Meet performance and quality standards Other requirements 1. Graduate in any discipline, people who are in last year of graduation may also apply 2. Good academic record 4. Computer savvy 5. Good analytical skills 6. Good in Microsoft Office 7. Good in oral and written communication skills 8. Working days: Monday to Saturday: 10 AM-6 PM Perks Stipend: Yes Certificate of completion Free snacks Informal dress code
About DS Techworks Solutions Private Limited Techworks offers a complete suite of products and services which come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, experience centers for a large number of industry verticals. We started operations 11 years ago. Promoted by professionals with over 30 years of experience in audio, video, broadcast, exhibitions, and events. We create a complete technology platform, both hardware and software which addresses the current day communication needs of user organizations The technology platforms includes a wide spectrum of state-of-the-art hardware and software, which coupled with our business knowledge and expertise provides truly accruable benefits to users of our solutions and services. About the internship Duration for this internship is 2 months. Good candidate may be absorbed as a regular employee based on the performance Selected intern's day-to-day responsibilities include: Responsibilities Respond to customer inquiries via phone, email, and chat Assist in resolving customer complaints and issues Document customer interactions Collaborate with team members to improve service processes Participate in training and development sessions Provide feedback to improve customer experience Support the customer service team with daily tasks Maintain a positive and professional attitude Follow company policies and procedures Meet performance and quality standards 11. Coordinate with field support team Other requirements 1. Graduate in any discipline, people who are in last year of graduation may also apply 2. Good academic record 4. Computer savvy 5. Good analytical skills 6. Good in Microsoft Office 7. Good in oral and written communication skills 8. Working days: Monday to Saturday: 10 AM-6 PM Perks Stipend: Yes Certificate of completion Free snacks
About the internship The duration for this internship is 2 months. A good candidate may be absorbed as a regular employee based on the performance. Selected intern's day-to-day responsibilities include: Responsibilities 1.Respond to customer inquiries via phone, email, and WhatsApp 2.Assist in resolving customer complaints and issues 3.Collaborate with team members to improve service processes 4.Participate in training and development sessions 5.Provide feedback to improve customer experience 6.Support the customer service team with daily tasks 7.Maintain a positive and professional attitude 8.Follow company policies and procedures 9.Meet performance and quality standards Other requirements 1. Graduate in any discipline, people who are in last year of graduation may also apply 2. Good academic record 4. Computer savvy 5. Good analytical skills 6. Good in Microsoft Office 7. Good in oral and written communication skills 8. Working days: Monday to Saturday: 10 AM-6 PM Perks Stipend: Yes Certificate of completion Free snacks Informal dress code