Customer Service Executive

0 - 3 years

1 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • We are looking for a dynamic and enthusiastic Customer Service Executive to join our team and promote our exciting holiday packages over the phone for India/Bali/ Phuket/Vietnam.
  • You'll play a crucial role in helping customers plan their perfect vacations while enjoying unique perks, including an onboarding trip and the opportunity to travel the world
  • A passion for travel and an interest in learning about holiday destinations.
  • Goal-oriented with a drive to achieve and exceed sales targets.
  • Proficient in using CRM software and MS Office (training will be provided).

Requirements

  • Education: 10th+Diploma or graduate (any stream / specialisation)-Mandatory
  • Experience: Fresher to maximum 3 Yrs experience only
  • Should be good at English and Hindi
  • Strong communication, negotiation, and interpersonal skills.

Responsibilities

  • Make outbound calls to potential Indian customers to promote and sell holiday packages.
  • Provide detailed information about various destinations, accommodations, and itineraries.
  • Communicate the benefits and features of our holiday packages/stays persuasively to customers.
  • Achieve and exceed monthly sales targets and KPIs set by the company.
  • Follow up with interested customers, answer their queries, and handle objections.
  • Convert inquiries into confirmed bookings by presenting compelling offers and closing sales.
  • Maintain and update customer records accurately in the CRM system.
  • Stay updated with the latest holiday deals, destinations, and travel trends to effectively promote our offerings.

What We Offer

  • Competitive base salary with attractive commission and performance-based incentives.
  • Opportunities to travel the world as part of your role and explore different destinations.
  • Comprehensive training programs to develop your sales skills and product knowledge.
  • Opportunities for professional development and career advancement.
  • A supportive and energetic team environment.
  • First 2 Saturdays are non-working days

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