Customer Service Domestic Quality Analyst-Bps

0 - 3 years

1 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a detail-oriented and proactive professional with strong communication and multitasking skills to join our team. The ideal candidate should have excellent listening abilities, process understanding, and quality control skills, along with the ability to manage escalations and drive continuous improvement.

Key Responsibilities

  • Handle multiple tasks efficiently while maintaining accuracy and timeliness.

  • active listening

  • process performance

  • process improvement

  • escalations

  • Maintain accurate documentation and records of all activities.

  • team management

Requirements

  • Basic computer knowledge and familiarity with office productivity tools.

  • domain expertise

  • communication

  • typing

  • quality assurance and control

  • Ability to work effectively in a team environment and handle pressure situations.

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Hexaware Technologies logo
Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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