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Nizan Skies Media Pvt Ltd
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Customer Relationship Management Specialist

Customer Relationship Management Specialist

Nizan Skies Media Pvt Ltd

0 years

0 Lacs

new delhi delhi india

Posted:14 hours ago| Platform:

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Skills Required

management engagement recognition marketing seo development creativity technology crm data strategies retention software reports analysis communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Nizan Skies Media Pvt Ltd propels businesses into the digital age, ensuring they stay competitive with interactive audience engagement and enhanced brand recognition. Our comprehensive services include Bulk SMS, WhatsApp Marketing, RCS, SEO, PPC, and Website Designing and Development. We blend creativity with technology to deliver exceptional marketing solutions, helping businesses achieve their digital marketing goals. Our team is dedicated to helping your business soar to new heights in the digital landscape.

Role Description

This is a full-time, on-site role for a Customer Relationship Management Specialist located in New Delhi. The CRM Specialist will be responsible for managing customer relationships, analyzing customer data, and implementing CRM strategies to improve customer retention and satisfaction. Daily tasks include overseeing CRM software, coordinating with sales and marketing teams, handling customer inquiries, and preparing and delivering performance reports. The role requires a proactive approach to identifying potential business opportunities and ensuring customer satisfaction.

Qualifications

Customer Relationship Management (CRM) and Sales skills
Analytical Skills for data analysis and reporting
Project Management skills
Strong Communication skills for effective interaction with customers and teams
Experience with CRM software and tools
Excellent written and verbal communication skills
Proven ability to manage multiple projects simultaneously
Bachelor's degree in Business Administration, Marketing, or relevant field

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Customer Relationship Management Specialist