Customer Relationship Management Specialist

Company Description

Yoga & Happiness is an education organization dedicated to serving Yoga Professionals. We provide comprehensive Yoga Teachers Training in various categories, including Yoga Education and Training, and Yoga Therapy. Our courses cater to a wide range of expertise levels, from Yoga Volunteers and Protocol Instructors to Yoga Teachers, Evaluators, and Masters. In the realm of Yoga Therapy, our programs include training for Assistant Yoga Therapists, Yoga Therapists, and Therapeutic Yoga Consultants.

Role Description

This is a contract remote role for a Customer Relationship Management Specialist. The CRM Specialist will be responsible for managing and analyzing customer interactions and data, developing sales strategies, and ensuring customer satisfaction. The position involves daily tasks such as handling customer inquiries, maintaining CRM systems, coordinating with different departments, and running reports to support decision-making processes.

Qualifications

• Customer Relationship Management (CRM) and Sales skills
• Proficiency in Project Management
• Strong Analytical Skills
• Excellent Communication skills
• Experience in the education or wellness industry is a plus
• Ability to work independently and remotely
• Bachelor’s degree in Business, Marketing, or related field