Posted:2 months ago|
Platform:
On-site
Full Time
*Only a female candidate is required*
The CRM Executive manages customer relationship strategies and systems to boost retention, engagement, and satisfaction, ensuring a consistent and personalized experience across all touchpoints.
*Develop and implement CRM strategies to enhance customer retention and loyalty
* Manage and maintain accurate customer databases
* Plan and execute targeted email/SMS campaigns
* Analyze customer data to improve engagement and personalize experiences
* Collaborate with marketing and sales teams to align customer communications
* Monitor campaign performance and prepare reports
* Ensure proper use and optimization of CRM tools (e.g., HubSpot, Salesforce)
* Fresher or experienced person in CRM, marketing, or customer engagement
Zeraki Jewels
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