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JAI HR Management Consultancy Services LLP
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Customer Relationship Management Specialist

Customer Relationship Management Specialist

JAI HR Management Consultancy Services LLP

3 years

0 Lacs

jaipur rajasthan india

Posted:4 days ago| Platform:

Apply

Skills Required

management crm support customization reports chat data retention automation communication saas service

Work Mode

On-site

Job Type

Full Time

Job Description

📌 Job Title: CRM Executive (Zoho Specialist)

Location:

Experience:

🌟 Role Overview

CRM Executive (Zoho Specialist)

🔑 Key Responsibilities

Manage and optimize
Zoho CRM
– customization, workflows, reports, and user support.
Handle customer interactions via
email, chat, and calls
; ensure timely resolution.
Maintain
data hygiene and accuracy
within CRM.
Generate CRM insights to improve
customer retention and satisfaction
.
Collaborate with
sales and support teams
to streamline processes.

🎯 Requirements

Hands-on experience with
Zoho CRM
(modules, automation, reporting).
Strong communication and customer handling skills.
Analytical mindset with attention to detail.
Basic knowledge of customer support tools and processes.

✅ Preferred

Zoho Certification
.
Experience in
SaaS/Service industry
.

📩 How to Apply

If you are passionate about CRM management and customer success, we’d love to hear from you!

jobs@jaihr.com

📞 Contact: +91 9769091728

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