1589 Customer Management Jobs - Page 28

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

- Understand and follow organization's vision, Mission , goals, objectives & culture - Understand and follow Key success factors and business fundamentals - Attain Goals /Objectives related to company's short and medium term goals Required Candidate profile Business Communication: Crispness, clarity, vocal/written , professional, polite, assertive, empathetic Relationship Management: Interpersonal relationship building, network creation

Job Overview The Department Manager at Reliance Retail will be responsible for overseeing daily operations in their assigned department, ensuring efficient service, and maximizing profitability. This is a full-time, mid-level position located in Noida, Delhi, and Rohini. Candidates should have between 4 and 6 years of experience in retail management. The role demands proficiency in product understanding, team leadership, visual merchandising, customer management, and store operations. Qualifications and Skills Minimum of 4-6 years of experience in retail management, demonstrating a solid track record of successful department leadership. Strong product understanding to effectively manage the assortment and ensure appropriate stock levels at the store. Proven team leading and management skills with the ability to inspire and motivate staff for optimal performance. Proficient understanding of visual merchandising techniques to enhance product appeal and maximize sales impact. Experience in store marketing and promotional activities to drive customer engagement and increase foot traffic. Strong customer management skills to ensure exceptional service and resolve customer issues swiftly and effectively. Proficiency in store operations management with a focus on improving efficiency and reducing operational costs. Strong analytical skills with experience in using SAP and MS Office for planning, budgeting, and reporting purposes. (Mandatory skill) Roles and Responsibilities Oversee all aspects of department operations, from staff management to inventory control and customer service excellence. Ensure the department meets its sales and profit targets by managing resources efficiently and optimizing performance. Develop and implement strategic plans for product displays and merchandising to attract and retain customers. Conduct regular store audits to monitor compliance with established standards and identify areas for improvement. Coordinate with marketing teams to plan and execute in-store promotions and seasonal events effectively. Provide leadership and training to department staff, fostering a culture of teamwork and continuous improvement. Collaborate with upper management to develop, implement, and communicate store policies and procedures. Analyze sales reports and customer feedback to make informed decisions that enhance the customer shopping experience.

The Opportunity Avantor is looking for a Senior Associate Customer Support (Spanish Language) for the Quotes Management team. It is an intermediate-level position. The associate is responsible for providing initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of the problem. Record incidents in a tracking system to maintain a log of product issues for escalation and product development teams. Typically, refer to the transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. What were looking for Education: Bachelor's/Masters in any discipline. Language ProficiencyProficient in Spanish (Level B1/B2 preferred) Technical Skills: Proficiency in operating various computer software programs and systems is required. Preferred Qualification: Exceptional communication and interpersonal skills. Demonstrated ability to be a strong team player. Excellent organizational skills. Proficiency in relationship building is essential. How you will thrive and create an impact: Develop quotations for the sales team and customers based on their specific requirements. Address customer requests for quotes, which may arise for various reasons such as record-keeping, lack of knowledge, or time constraints. Proactively seek out new sales opportunities. Assist Sales Reps, Sales Associates, and Sales Specialists in creating quotes for various product lines. Act as the primary contact for any service-related inquiries. Understand business goals and customer segmentation. Meet and exceed agreed service level agreements (SLAs). Perform other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

Coordination with TSMs, phlebos of the centre & ensure that all BTL activities of the centre are done. Attain customer excellence in terms of feedback from walk-in customers . All home collection customer tagged to the centre to be serviced on time. Required Candidate profile He/she should have worked in a diagnostic firm, managing front desk of centre/lab. Should be good in consumer communication & customer service. Knowledge of Diagnostic tests, have dealt with phlebos. Perks and benefits Salary and Benefits

Key Responsibilities: At OP: Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical & administration teams to ensure smooth operations. Fulfilling the Service Vision & Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.

Territory Manager- Sales Full Time About Absolute: Absolute is a bioscience company founded with the idea of a shared future where both people & planet win together. The company’s vision is to build a thriving future for people and the planet by harnessing the power of nature, science & exponential innovation. Today, Absolute’s Bio division has evolved into a generation-defining bioscience company across Agriculture, Human Health & Sustainable Materials. Operating across 30+ countries, Absolute’s Agtech businesses encompass – Climate Solutions, Soil Health testing, Crop Insurance & Tech driven commodities trade. Absolute’s revolutionary businesses are backed by, Xenesis, a stellar team of 150+ scientists making breakthroughs in their fields. Absolute is backed by Sequoia, Tiger Global, and Alpha Wave, Absolute's angels include Nadir Godrej- MD of Godrej Industries, Kamal Aggarwal- Promoter of Haldiram, and Kunal Shah- founder of CRED, among others. About INERA: INERA stands at the forefront of innovation in the agricultural inputs' biological domain. We are a driving force for change in the agriculture industry. At INERA, we take pride in developing agricultural biologicals that redefine the standards. What truly sets INERA apart is our unwavering commitment to regenerative agriculture. Our bio-abled farm inputs help maintain the delicate natural cycles that underpin biological activity in the soil. This isn't just important; it's imperative for the future of farming. Join us in the journey towards a greener, more sustainable agriculture, where innovation meets nature's wisdom. Choose INERA for a brighter and more promising farming future." Job Description: We are currently looking for Territory Manager- Sales for INERA. In this role you will be: • Responsible for managing an overall business of 2-3 districts / potential pockets based on local market requirement. • Drive demand generation with focus on liquidation in the assigned area with the help of MDO through field promotional activities such Farmer Training Programs, Field days and Field trips in key villages of the assigned area. • Plan, track, and Manage team of Market Development Officers (MDO) and their activities. • Actively manage relationships with Distributors and Retailers. • Focus on accurate and timely planning, placement, liquidation, and collection of receivables. • Regularly report sales and other commercial activities to Area Sales Manager his immediate linemanager • Develop and maintain relationships with key influencers in the territory and as well within the organization with all stakeholder. Accountabilities: • Create and execute the commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. • Plan and ensure that the right product is available on the shelf at the right time and right quantity. • Execute a plan for the growth of the responsible geography, increase market share and lead growth. • Ensure that the right people are available to deliver the business aspiration. Have a fully motivated, engaged, and energized Field Staff. • Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. • Responsible for gathering market insights, including assessing competition market share, analysing their promotion strategies, pricing, and other relevant information within the assigned territory. • Facilitating cross-selling of products and services from other Strategic Business Units (SBUs). • Suggesting and taking new disruptive / innovative measures to drive growth. • Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable: • Achieving sales revenue targets for the sales region, Collection of receivables within approved credit period. • Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimize saleable returns from trade. • Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers. • Execution of DGA activities as per annual plan. • Maintain leading position of the company by creating pull for product assortment at the channel level. • Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Why would you love this role? • Opportunity to work with the best strategic and research minds across the world. • Be an architect with a strong business outcome focus. Collaboration across the board - with diverse teams through ideation, formulation, and deployment • Immense opportunities for growth • Be a part of a team that is focused on creating a strong impact and making this world a “better” place What we are looking for: • 4 to 6 years professional experience preferably in biological Agri-inputs. Agri Graduate/Postgraduate, coupled with Agri or general MBA preferred. • Experience in Agro input sales, BD, Marketing professional experience • Experienced in Sales management, Customer Relation Management • Large Customer management skills, Team player, Excellent communication skills (Oral & written), customer handling skills. • Strong financial acumen • Customer service attitude • Strategic mindset to develop channel growth plan. • Team working and People Management Skills • Knowledge of local language /Products/Markets/ potential geographies.

Territory Manager- Sales Full Time About Absolute: Absolute is a bioscience company founded with the idea of a shared future where both people & planet win together. The company’s vision is to build a thriving future for people and the planet by harnessing the power of nature, science & exponential innovation. Today, Absolute’s Bio division has evolved into a generation-defining bioscience company across Agriculture, Human Health & Sustainable Materials. Operating across 30+ countries, Absolute’s Agtech businesses encompass – Climate Solutions, Soil Health testing, Crop Insurance & Tech driven commodities trade. Absolute’s revolutionary businesses are backed by, Xenesis, a stellar team of 150+ scientists making breakthroughs in their fields. Absolute is backed by Sequoia, Tiger Global, and Alpha Wave, Absolute's angels include Nadir Godrej- MD of Godrej Industries, Kamal Aggarwal- Promoter of Haldiram, and Kunal Shah- founder of CRED, among others. About INERA: INERA stands at the forefront of innovation in the agricultural inputs' biological domain. We are a driving force for change in the agriculture industry. At INERA, we take pride in developing agricultural biologicals that redefine the standards. What truly sets INERA apart is our unwavering commitment to regenerative agriculture. Our bio-abled farm inputs help maintain the delicate natural cycles that underpin biological activity in the soil. This isn't just important; it's imperative for the future of farming. Join us in the journey towards a greener, more sustainable agriculture, where innovation meets nature's wisdom. Choose INERA for a brighter and more promising farming future." Job Description: We are currently looking for Territory Manager- Sales for INERA. In this role you will be: • Responsible for managing an overall business of 2-3 districts / potential pockets based on local market requirement. • Drive demand generation with focus on liquidation in the assigned area with the help of MDO through field promotional activities such Farmer Training Programs, Field days and Field trips in key villages of the assigned area. • Plan, track, and Manage team of Market Development Officers (MDO) and their activities. • Actively manage relationships with Distributors and Retailers. • Focus on accurate and timely planning, placement, liquidation, and collection of receivables. • Regularly report sales and other commercial activities to Area Sales Manager his immediate linemanager • Develop and maintain relationships with key influencers in the territory and as well within the organization with all stakeholder. Accountabilities: • Create and execute the commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. • Plan and ensure that the right product is available on the shelf at the right time and right quantity. • Execute a plan for the growth of the responsible geography, increase market share and lead growth. • Ensure that the right people are available to deliver the business aspiration. Have a fully motivated, engaged, and energized Field Staff. • Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. • Responsible for gathering market insights, including assessing competition market share, analysing their promotion strategies, pricing, and other relevant information within the assigned territory. • Facilitating cross-selling of products and services from other Strategic Business Units (SBUs). • Suggesting and taking new disruptive / innovative measures to drive growth. • Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable: • Achieving sales revenue targets for the sales region, Collection of receivables within approved credit period. • Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimize saleable returns from trade. • Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers. • Execution of DGA activities as per annual plan. • Maintain leading position of the company by creating pull for product assortment at the channel level. • Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Why would you love this role? • Opportunity to work with the best strategic and research minds across the world. • Be an architect with a strong business outcome focus. Collaboration across the board - with diverse teams through ideation, formulation, and deployment • Immense opportunities for growth • Be a part of a team that is focused on creating a strong impact and making this world a “better” place What we are looking for: • 4 to 6 years professional experience preferably in biological Agri-inputs. Agri Graduate/Postgraduate, coupled with Agri or general MBA preferred. • Experience in Agro input sales, BD, Marketing professional experience • Experienced in Sales management, Customer Relation Management • Large Customer management skills, Team player, Excellent communication skills (Oral & written), customer handling skills. • Strong financial acumen • Customer service attitude • Strategic mindset to develop channel growth plan. • Team working and People Management Skills • Knowledge of local language /Products/Markets/ potential geographies.