1589 Customer Management Jobs - Page 26

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Key Responsibilities: At OP: Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical & administration teams to ensure smooth operations. Fulfilling the Service Vision & Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.

Role & responsibilities 1. Oversees the installation and client acceptance of capitalized equipment, enterprise software system, or system integration project or engagement. 2. Provides on-site day-to-day activities between client and company personnel. 3. Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables. 4. Typically uses more project management skills than technical skills. 5. Usually involves extensive interaction with sales, engineering, product development and other members of cross-functional teams focused on the delivery of new or existing products to clients. 6. Plans and directs schedules and budgets. 7. Monitors the project from initiation through delivery. 8. Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. 9. Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. 10. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. 11. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. 12. Active participation in EHS related activities like Identification of aspects and Impacts, HIRA, Emergency preparedness , continuous improvements etc and enable to report about hazardous situations to respective supervisor / department managers as required. Preferred candidate profile 1. B.E Graduate with 14 - 18 years of experience or equivalent. 2. Courses in Project / Program Management will be an added advantage. 3. Additional specialized courses in Management will be an added advantage. Interested can share your CV to recruitment.india@sanmina.com

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager SAM @ 9686682465 Mallik @ 7259027282 Vishnu @ 7259027295 Rashmi @ 7760984460 Deepanshu @ 9900024811

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18th completed Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

The CRM Executive is responsible for managing the end-to-end customer experience from booking to handover. This includes timely communication, documentation support, addressing client queries, and ensuring smooth coordination between internal departments and customers. The goal is to enhance client satisfaction and ensure efficient post-sale service. Key Responsibilities: Customer Communication & Support Act as a single point of contact for customers after booking. Handle queries through phone, email, or in person regarding payments, documentation, project progress, etc. Regularly update customers on project milestones, payment dues, and possession timelines. Documentation Handling Assist in preparation and collection of documents like Allotment Letters, Agreements, Payment Schedules, Sale Deeds, etc. Coordinate with the legal and accounts team for document verification and payment confirmation. Payment & Receivable Follow-up Follow up with customers for scheduled payments and issue reminders. Coordinate with the accounts team for receipt generation and outstanding tracking. Key Skills Required: Strong verbal and written communication in English and local languages (e.g., Tamil) Proficiency in MS Excel, Word, and CRM software Customer-centric approach with a problem-solving attitude Ability to multitask and coordinate across departments Good organizational and follow-up skills

Fictiv existsto help product innovators create Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictivs capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. Role & responsibilities: Job Description- Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If youre passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team! In your role as Customer Project Specialist , you will be working directly with our US-based customers, and youll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world. Work Hours - 9am-5pm US Pacific Time (Mon-Fri). There is a requirement to work from the office for the initial 3 months which would be the training phase before moving to a hybrid schedule (2 days home/3 days in office). What you will be doing: Customer Management: You will be our customers best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty. Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality. Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full Collaboration : Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions. Program Managemen t: Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Continuous Improvement : Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency. What we look for Bachelors degree in Mechanical Engineering and three (3) - six (6) years of relevant experience in the manufacturing industry, preferably in a client-facing role. The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. This role requires a self-starter mentality . We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say. The basic project management/operations knowledge - scope, timing and quality. logistics, RMAs, change requests, invoicing. Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process. What is in it for you and how will you be rewarded? Skill development- within your first 12 months in this role you will grow your skills in the following areas; Manufacturing Industry Knowledge : Gain a deep understanding of the manufacturing sector, including its challenges, trends, and innovations. Youll learn about key processes, technologies, and the industry's impact on global supply chains. Business Acumen : Develop a strong sense of business strategy, enabling you to make informed decisions that help drive company performance. Youll learn how to assess opportunities, manage risks, and evaluate business metrics critical to success. Customer Relationship Management : Work directly with customers from a diverse range of industries, from innovative startups to established, multibillion-dollar enterprises. This experience will sharpen your ability to understand customer needs, address challenges, and deliver tailored solutions that enhance customer satisfaction. Cross-Regional Collaboration : Partner with manufacturing teams across global regions. You will develop a nuanced understanding of regional differences, learn to navigate cultural considerations, and effectively collaborate with international teams to achieve common goals. Networking and Relationship Building : Expand your professional network and build lasting relationships with clients, industry leaders, and subject-matter experts. You'll hone your ability to deliver a high-touch customer experience that fosters trust, loyalty, and long-term partnerships. Career growth opportunities- You can expect clear performance goals and recognition for your contributions. You will be presented with opportunities to follow the defined CPM career ladder, or, depending on your aspirations, grow your knowledge by transitioning into a different customer/operations role with the organization that may interest you. Competitive Compensation- We believe in rewarding top talent for their contributions. Thats why we offer compensation packages that are 15%- 20% higher than the industry average for associate to mid-level roles. Supportive benefits/perks- Time Off: Benefit from x days of paid time off (PTO), 11 fixed holidays, 1 floating holiday, and x casual leaves. Learning & Development: Access to unlimited courses via our Learning Management System (Absorb) for continuous development. Additionally, a dedicated budget supports studies and job-related qualifications. Medical/Health Insurance: Health insurance reimbursement up to INR 36k per annum. Coverage includes self, spouse, children and parents (Upto 31st Dec 2025, after this corporate Medi-claim insurance will be started for the Year 2026) Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L for accidental injuries. Term Insurance: Term insurance premium reimbursement up to INR 12k per annum to secure your familys financial future. (Covered in Monthly Income) Health & Wellness: Health and wellness benefit reimbursement up to INR 10k per annum for gym memberships, fitness classes, equipment purchases and sports court bookings. Employee Assistance: Interest-free loans up to INR 2L for emergency financial burdens, repayable over 12 months. (Covered in Monthly Income) Dinner Allowance: INR 250/day for office days Cab Facility : For same safe hassle free, timely commutes to and from the office Snacks & Refreshments: Stay energized with daily snacks, tea, and coffee provided. Fun at Work: Holiday celebrations, happy hours, birthday/anniversary celebrations and many more surprises. Recognition & Rewards : Earn gifts through our quarterly employee recognition program Interested in learning more? We look forward to hearing from you soon.

Hospitality domain knowledge Team building and talent development Excellent inter-personal skills 3+ years of experience with a front-end direct sale role including managing a small team salary upto 8 lpa HR Mehak- 9650005227 HR Ridhi- 81782 80056

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k kavya@7849020010 anusha@7815982900 suman@7848820047 ruth@9590520040

Identifying timelines, risks and issues with identified projects Communicating key issues and risks to customers and partners, & within Cyan Allocate Cyanconnode resource (field) according to priorities Strong vendor & customer management experience Required Candidate profile Project Programme Management experience with IT Metering deployment knowledge and experience of project management methodologies

Profile: Customer service representative Location: Noida, Gurgaon Type: Work from office Salary: 15k-30k Qualification: Graduate& Undergraduate Experience:0-2 yrs Skills: Good Communication skills contact 7011774993 (Call/WhatsApp) HIMANI (HR)

Executive Location : Chennai Department : CRM Experience : 2 + Years Job Description : To ensure to collect the payments ontime by raising demands Addressing the issues/ concerns of the customer is a timely manner and resolving them to register property in the given timelines To deliver the home snag free To assist the customers during site visit To ensure handover process of the unit and projects To ensure smooth maintain of the project To generate reports, updated database to coordinate with the front end and extend support customer delight by connecting with customers

Greetings From R Cube consultants We are hiring For TOP COMPANIES Profile - Tele Sales/Customer care Executive/ Inside sales Executive LOCATION - ANDHERI (E) / Thane (W) INTERNATIONAL & DOMESTIC PROCESS ( ONLY EXPERIENCE CAN APPLY) Qualification- 12th passed . Salary- 25k - 35K In Hand 2 Rotational week off/ Rotational day shift Age - 24 years to 40 years Need Excellent English communication. Experience- Minimum 1+ yrs of experience in Sales or Customer service + Sales/upsell/renewals. Languages required- English + Hindi Regional languages (Bengali, Gujarati, Tamil, Telegu, Kanada , Malyalam) added advantage 2. LOCATION MALAD -Salary- UPTO 19 K CTC FOR PLUS INCENTIVES 12th Pass CAN SPEAK ENGLISH CAN ALSO APPLY FRESHER / EXPERIENCED CAN APPLY * Language- English & Hindi Call / WhatsApp * Uma- 8287585554 * Mahi - 6307523164 * Sonal- 7037224020 * Cheshtha- 9315107361

Provide exceptional customer service to international clients via voice calls Handle customer inquiries and concerns with professionalism and empathy Excellent communication skills Voice Process Required Candidate profile Prior experience in customer service or a similar role is preferred. Strong communication skills, both verbal and written, with proficiency in English. Comfortable speaking on calls and engaging.

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply Perks and benefits Salary+Attractive Incentives

CRM required at kundli, sonipat Qualification- any Graduate Exp- fresher can apply Salary- 14000 to 20000 Timing- 9 to 7, 6 days working No leave policy Skills- customer coordination, excel

Role- Customer Specliest 1-3 Yr Exp Into Into customer Handling Any Graduate CTC- Up to 5.5 LPA WFO Location - Bangalore 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact : HR Haider - 9256424833

Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on customer segment) laid out Understand and document customer s business flow (for large customers) and deep understanding of use-cases Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools) Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline) Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc) to ensure customer s issues/solutions are addressed Work with Program Managers to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Own two key metrics (Increase Product-Adoption & Customer Retention) Use customer management tools Implement and support Freshworks compliance and information security processes Qualifications 4-7 years of experience in Customer Success (preferably from a SaaS background) Open to working in the specified shift Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients Ability to report and share client s status on a timely/pre-defined interval Bachelors Degree

Sr. Manager - Service Sales @ Chennai: This position is responsible for developing & strengthening relationships with existing Schneider installed base customers by identifying & stimulating services scope so as to grow services business exponentially. Responsibility - Managing Customers & Partners , leading the Power service business for Tamilnadu and Kerala region. Utilizes excellent products/solutions/services and customer knowledge to educate customers on ROI(Return on Investment) and application advantages, and how to meet customer's needs. Strong End User Sales experience needed in Services/Solutions domain especially in Industrial segments, Commercial Buildings, IT/ITES & Data Center. Essential Responsibilities: Drive Service business through End customers, Partners and deliver on targets – sales, order booking & collections. Proactively visit installed base customers, educating & influencing them on Schneider Service offerings with business ownership Develop market intelligence for promoting our new service offers especially DIGITAL SERVICES Collaborates well with partners to maximize business opportunities. Growing Modernisation (Retrofit / Revamp / Upgrade) business substantially Utilizes BFO (Salesforce.com) for sales funnel management. Providing monthly OB & Sales forecasts Works closely with internal stakeholders(Marketing, KAM, Execution, Tendering) to maximize business opportunities. Skills Required: Ability to build a sustainable and reliable relationship with Customers & Partners. Excellent verbal and written communication skills Thorough knowledge of Schneider Electric services offers throughout the Asset Life Cycle, Retrofit/Revamp/Upgrade of MV/LV Switchgears, Transformers, Active Harmonic Filters, APFC, Energy Management Solutions, SCADA. Consulting/Digital/Recurring Services. Proficient in Microsoft Office suite and ERP/CRM related tool

As a Therapy Business Manager you will be responsible for the development and performance of all sales strategies in assigned market. Further you will drive primary sales, secondary sales and ensuring brand presence in defined markets. You will supervise/manage the distributor network to achieve desired sales objectives thereby ensuring achievement of financial and ethical objectives of the division as per the business strategy. To achieve this you will have authority to develop your customer management plan, approve expiry products issue credit note for distributors under your control, recommending appointment and credit limits of distributors, develop, execute & plan your resource utilization and participate in Strategy Execution review meetings to ensure alignment. You have a very important role to play in Divisions success. Roles and Responsibilities in detail Area Business Planning: Plan for monthly and quarterly business. Plan for Trade activation business and over all sales Plan demand generation and fulfillment Monitor actual Sales and mid course corrections and inputs to reduce variance against expectations Prescription audit for Abbott brands and other competitors brands To create and update customer list having specified number of doctors / chemist (Trade) as per the therapy / product requirement and maintain the same in physical / electronic format. Identifying potential town and appointing distributor and customers (trade) in line with business philosophy Business generation & development: Achieve monthly, quarterly, half yearly and yearly Sales target by promoting companies product ethically to customers as per the business plan Having science base discussion with Doctor and chemist for promotion of product in clinic and at chemist place Organizing Camps (CME) as per the division strategy and customers need To carry out activations across trade and clinics for brand visibility To plan and conduct merchandising and sampling activity as per Division strategy. Facilitate the process of successful new product / products launch in the territory by undertaking correct identification and targeting customers for the new product, meet them at pre determined intervals, effective in clinic / trade promotion and feed back to the company Execute the customer management plan to ensure that all the customers are covered as per the plan and meet minimum KPIs as follows: a. 100% coverage of Doctors. b . Customer Call average as per the customer management plan of the division / therapy. c. Market intelligence collection, retailer level inventory management calls as per the product profile and marketing strategy of the therapy / division. Brand Management: Ensuring the visibility of Abbott brands on retailers outlet as a part of brand promotion strategy To plan and attend Retail meets, Market Blitz etc for sales growth LOCATION: India > Kolkata : Mediasiti Building t

Territory Manager- Sales Full Time About Absolute: Absolute is a bioscience company founded with the idea of a shared future where both people & planet win together. The company s vision is to build a thriving future for people and the planet by harnessing the power of nature, science & exponential innovation. Today, Absolute s Bio division has evolved into a generation-defining bioscience company across Agriculture, Human Health & Sustainable Materials. Operating across 30+ countries, Absolute s Agtech businesses encompass - Climate Solutions, Soil Health testing, Crop Insurance & Tech driven commodities trade. Absolute s revolutionary businesses are backed by, Xenesis, a stellar team of 150+ scientists making breakthroughs in their fields. Absolute is backed by Sequoia, Tiger Global, and Alpha Wave, Absolutes angels include Nadir Godrej- MD of Godrej Industries, Kamal Aggarwal- Promoter of Haldiram, and Kunal Shah- founder of CRED, among others. About INERA: INERA stands at the forefront of innovation in the agricultural inputs biological domain. We are a driving force for change in the agriculture industry. At INERA, we take pride in developing agricultural biologicals that redefine the standards. What truly sets INERA apart is our unwavering commitment to regenerative agriculture. Our bio-abled farm inputs help maintain the delicate natural cycles that underpin biological activity in the soil. This isnt just important; its imperative for the future of farming. Join us in the journey towards a greener, more sustainable agriculture, where innovation meets natures wisdom. Choose INERA for a brighter and more promising farming future." Job Description: We are currently looking for Territory Manager- Sales for INERA. In this role you will be: Responsible for managing an overall business of 2-3 districts / potential pockets based on local market requirement. Drive demand generation with focus on liquidation in the assigned area with the help of MDO through field promotional activities such Farmer Training Programs, Field days and Field trips in key villages of the assigned area. Plan, track, and Manage team of Market Development Officers (MDO) and their activities. Actively manage relationships with Distributors and Retailers. Focus on accurate and timely planning, placement, liquidation, and collection of receivables. Regularly report sales and other commercial activities to Area Sales Manager his immediate linemanager Develop and maintain relationships with key influencers in the territory and as well within the organization with all stakeholder. Accountabilities: Create and execute the commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. Plan and ensure that the right product is available on the shelf at the right time and right quantity. Execute a plan for the growth of the responsible geography, increase market share and lead growth. Ensure that the right people are available to deliver the business aspiration. Have a fully motivated, engaged, and energized Field Staff. Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. Responsible for gathering market insights, including assessing competition market share, analysing their promotion strategies, pricing, and other relevant information within the assigned territory. Facilitating cross-selling of products and services from other Strategic Business Units (SBUs). Suggesting and taking new disruptive / innovative measures to drive growth. Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable: Achieving sales revenue targets for the sales region, Collection of receivables within approved credit period. Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimize saleable returns from trade. Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers. Execution of DGA activities as per annual plan. Maintain leading position of the company by creating pull for product assortment at the channel level. Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Why would you love this role? Opportunity to work with the best strategic and research minds across the world. Be an architect with a strong business outcome focus. Collaboration across the board - with diverse teams through ideation, formulation, and deployment Immense opportunities for growth Be a part of a team that is focused on creating a strong impact and making this world a better place What we are looking for: 4 to 6 years professional experience preferably in biological Agri-inputs. Agri Graduate/Postgraduate, coupled with Agri or general MBA preferred. Experience in Agro input sales, BD, Marketing professional experience Experienced in Sales management, Customer Relation Management Large Customer management skills, Team player, Excellent communication skills (Oral & written), customer handling skills. Strong financial acumen Customer service attitude Strategic mindset to develop channel growth plan. Team working and People Management Skills Knowledge of local language /Products/Markets/ potential geographies.

ABFRL is looking for Advisor: TCO Jayanagar to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

Role & responsibilities The Branch Head is responsible for leading and managing the operations of a branch, ensuring excellent customer service, driving business growth, and maintaining high levels of productivity and efficiency. The Branch Head will oversee all aspects of branch operations, including sales, customer service, risk management, and employee development. # Key Responsibilities: 1. *Strategic Planning*: Develop and implement business plans to achieve branch goals and objectives. 2. *Leadership*: Lead, motivate, and develop a high-performing team to achieve excellent customer service and business results. 3. *Customer Service*: Ensure exceptional customer service, resolve customer complaints, and maintain high levels of customer satisfaction. 4. *Sales and Business Development*: Drive business growth by identifying new business opportunities, developing relationships with key customers, and promoting products and services. 5. *Risk Management*: Ensure compliance with regulatory requirements, manage risk, and maintain high levels of operational integrity. 6. *Operations Management*: Oversee all aspects of branch operations, including administration, finance, and facilities management. 7. *Performance Management*: Monitor and analyze branch performance, identify areas for improvement, and implement corrective actions. 8. *Communication*: Maintain effective communication with employees, customers, and stakeholders to ensure alignment with business objectives. Preferred candidate profile Preferred candidate in the same industry as of building materials. Perks and benefits Yearly Bonus and Medical Insurance

Job Purpose: To build and maintain strong client relationships, ensure smooth logistics operations, and act as the key point of contact between the company and its customers, ensuring service excellence and timely resolution of logistics issues. Key Responsibilities: Act as the primary point of contact for logistics clients, ensuring consistent and high-quality service delivery. Monitor and manage daily dispatches, delivery schedules, and transportation planning. Address and resolve customer queries, complaints, and concerns promptly and professionally. Coordinate with internal teams (warehouse, transport, operations) to ensure on-time deliveries and issue resolution. Generate and share MIS reports related to logistics performance, deliveries, and customer feedback. Maintain accurate documentation including service records, client communication logs, and delivery notes. Develop strong, long-term relationships with key clients to encourage repeat business and customer loyalty. Support the onboarding of new clients by coordinating documentation and system entries. Assist in optimizing delivery routes and transport costs through regular analysis and feedback from the field. Key Skills & Competencies: Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Good knowledge of logistics operations and supply chain processes Proficiency in MS Excel, CRM tools, and ERP systems Time management and the ability to handle pressure Customer-centric mindset with a proactive approach Educational Qualification: Graduate in any discipline (Preferred: BBA/B.Com/Logistics Management) Additional certifications in Logistics or Customer Relationship Management are a plus Experience: 24 years of experience in a logistics or transport-related CRM role Experience in B2B customer handling preferred