4090 Customer Management Jobs - Page 25

The role is responsible for driving deeper and widercustomer engagements within the Unified Communication & Collaboration (UCC) domain, with the objective of identifying and developing growthopportunities. This position requires building trusted client relationships,understanding customer requirements, and helping them solve critical businesschallenges. It is a tactical role that contributes to defining operatingplans based on business strategy, significantly impacting the mid-term businessresults. Key Responsibilities: Strategy & Business Development: Developand execute the growth strategy and go-to-market (GTM) strategy for the assigned product portfolio in the region. Recognize high-poten...

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Unified Collaboration domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Anal...

Job Description We are seeking a dedicated individual to provide accurate information about our products and services while guiding customers in making informed decisions. The primary responsibilities include: Resolving customer issues and concerns efficiently to ensure high customer satisfaction. Maintaining a thorough understanding of our products, services, and policies to effectively address customer inquiries. Responding accurately and promptly to customer inquiries through various channels, including phone, email, and chat. Escalating complex issues to higher authorities when necessary and following up on their resolutions. Keeping detailed and accurate records of customer interactions...

Make outbound calls to customers to confirm service visits. Verify and update customer information in the CRM Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries

We are looking for an experienced and dynamic General Manager to manage resources effectively, and drive the company’s overall growth. Also, developing business strategies, ensuring operational excellence, and should be Customer Handling Expert.

Job Summary: The Senior Software Engineer is responsible not just for writing code but also for designing robust systems, mentoring junior engineers, and driving technical initiatives. You will lead critical components and ensure architectural quality across the product. Responsibilities : Define technical roadmap and architecture for modules / systems Lead the design and implementation of complex features and services Mentor, guide, and review the work of junior and mid-level engineers Ensure scalability, reliability, security, and performance of systems Establish coding standards, tooling, patterns, and best practices across teams Lead efforts in code reviews, technical debt reduction, ref...

Responsible for designing software architecture and (or) delivery & deployment of the solution, driving automation, and improving operational efficiencies. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities Understanding new requirements/charters and analysis Leads discussions with cross functional teams and stake holders to evaluate feasibility, technical specifications, cost-benefit analysis, etc. Define the software roadmap to meet business needs and operational aspects, secure and scalable. Creating & delivering high ...

Responsibilities: Coordinate visits of clients to arrange and confirm meeting slots. Maintain records Assist in booking appointments Support administrative tasks such as documentation, communication, and reporting. Serve as a point of contact.

Job Description: As a Customer Retention specialist, your primary responsibility will be to generate demand leads from existing customers. You will be tasked with adding new customers in order to generate leads and enhance the customer base. Additionally, you will handle customer billing and collections to ensure smooth financial transactions. Furthermore, you will be responsible for overseeing the operations related to customer management. Your role will be crucial in maintaining strong relationships with customers and ensuring their satisfaction. Key Responsibilities: - Generate demand leads from existing customers - Add new customers to enhance the customer base - Handle customer billing ...

As a Sales and Marketing Executive in the Home/Interior/Allied categories, your role involves managing the Customer Management List (CML) and segmentation of firms for your territory. You will need to complete firm profiling, update parameters regularly, and ensure a certain proportion of firms are "active" to meet business targets. Additionally, you will be responsible for creating a firm and site level index for specified product ranges, completing product modules at specified firms, and mapping execution entities for specialized categories within the CML. Key Responsibilities: - Manage the CML shared for your territory, maintaining minimum visit frequency as per tier of firms - Profile fi...

As a Customer Service Representative at DesignersX, your role will involve addressing customer inquiries, resolving issues, maintaining customer satisfaction, and ensuring a positive customer experience. Your daily tasks will include responding to customer emails, calls, and chat messages, processing orders, and providing product information. Key Responsibilities: - Address customer inquiries and resolve issues - Maintain customer satisfaction and ensure positive customer experience - Respond to customer emails, calls, and chat messages - Process orders and provide product information Qualifications Required: - Customer Service Representatives, Customer Support, and Customer Satisfaction ski...

Responsibilities: Manage customer queries via phone, email & chat Resolve complaints promptly Ensure high customer satisfaction ratings Maintain accurate records & reports Handle customer relationships with empathy

As a Practice Director with a focus on functional delivery in the SAP domain, your role involves engaging with customers, designing solutions, and implementing industry-specific best practices within the SAP product portfolio. Your responsibilities will include: - Managing Functional Delivery to ensure successful project execution - Mentoring the functional team members to enhance their skills and performance - Customer Management to build strong relationships and meet client expectations - Participating in Solution design workshops and sessions to create effective solutions - Collaborating with technical teams for seamless integration and implementation - Building capability on SAP cloud so...

Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Senior Associate to join our dynamic team and embark on a rewarding career journey. Build and maintain strong relationships with customers, serving as their primary point of contact within the organization. Understand customers' needs and goals, and work with them to develop strategies for success. Provide training and support to customers, helping them to effectively use our products and services. Ensure that customers receive timely and accurate responses to their inquiries and requests. Monitor customer usage and adoption of our products and services, and identify opportunities for upsell and cross - sell. Work closel...

DAZN Group is looking for Customer Services Team Leader to join our dynamic team and embark on a rewarding career journey. Managing the day - to - day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer : This job descript...

Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Acquisition Associate to join our dynamic team and embark on a rewarding career journey. Identify and pursue new customer acquisition opportunities. Develop and maintain relationships with potential customers. Monitor and analyze customer acquisition performance metrics. Collaborate with marketing and sales teams to support acquisition efforts. Prepare and present reports on customer acquisition activities and performance. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with ...

Summary Come Join Our Software Integration Team!! Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We have a hybrid work environment as we work from home, the office and travel to customer sites as needed. The integration engineer is a key member in all projects, being engaged throughout the full lifecycle (Development, Factory Acceptance Tests, Site Acceptance Tests, Cutover, Support). Job Description GE Vernova allows us to bring a significant contribution to the Worldwide Electrical Energy context. Delivering on...

As a Manager Customer Facing Effectiveness within our global Go-To-Market-Capabilities (GTMC) Team, youll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes within the Customer Facing Hub. Main responsibilities: Design Incentives : Design, manage, and analyze incentive plans and focus on setting data-driven sales targets. Lead customer profiling and segmentation analysis ensuring a robust analysis to define target segments that are aligned with business objectives. Lead resource ...

As a Manager Customer Facing Effectiveness within our global Go-To-Market-Capabilities (GTMC) Team, youll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes within the Customer Facing Hub. Main responsibilities: SQL Expertise: Develop and maintain complex SQL queries for data extraction, transformation, and reporting. Optimize query performance for large-scale datasets and ensure efficient data retrieval. Debug and troubleshoot SQL issues across multiple environments and use case...

* Prepare top-down, structured Project Plans * Provide high-level plans indicating key project stages and milestones * Stage plans should identify all of the products that will be delivered during the project cycle, along with prerequisites and activities required to accomplish the delivery of the products * Define a structured organisation for project delivery * Identify resource requirements of the project and associated hard and soft skills for each resource Ensuring competencies are met to deliver the project to which he/she has been assigned * Manage and monitor the project plan to ensure successful completion of the planned activities and delivery of the project on time * Manage and mo...

As a Care Technical Customer Advocate you will be the key technical liaison between customers, service, delivery, and R&D teams, ensuring seamless communication and issue resolution. You will analyze technical problems, provide clear insights to customers, and escalate unresolved issues while driving risk reporting, service assurance, and operational improvements. With expertise in Virtualized Network Functions, Cloud Computing (OpenStack, VMWare), Software Defined Networking (SDAN), Fixed Access Systems (xPON, FTTx, Wifi6, FWA, IP), and automation (Python preferred), you will support network upgrades, performance monitoring, and compliance initiatives. Your strong customer management, probl...

International Voice Process Customer Support (Voice) Location: Bangalore Shift: Rotational (Including Night Shifts US/UK/AU timings) Salary: 2,83,772 – 4,00,000 LPA + Incentives + Goodies Roles & Responsibilities: Handle inbound and outbound calls or chats from international customers (primarily US, Australia, etc.) Provide accurate information related to products, services, or technical issues Troubleshoot and resolve customer queries with empathy and professionalism Maintain high levels of customer satisfaction Document customer interactions and follow-up when necessary Skills Required: Excellent verbal and written communication skills (English) Good logical reasoning and analytical abilit...

Job Summary : Looking for Self-Driven and Seasoned Manager with exceptional skills in coordinating, organizing and supporting execution of transformations/improvements in PLM Programs for our clients and to build and grow Engineering and R&D Digitization team. As Manager in Engineering and R&D Digitization, will need to work closely with leadership to define and deliver in the areas of PLM Enablement, BOM Management, Master Data Management and Digital Twin & Thread Roles & Responsibilities: Key responsibilities include: Lead Engineering and R&D Transformation Programs to drive Innovation and Process Enablement for the Clients Lead and Curate relevent assets, offering in PLM Enablement, Integ...

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Shreerupa - 8981509748 Salary for freshers (non voice)- 3 LPA Salary for freshers (voice)- 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,00,000 LPA - 4,30,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Shr...

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure