1589 Customer Management Jobs - Page 25

Handling internal operating system from enquiries till payment collection Analyzing and evaluating current systems and structures Undertaking and reviewing work studies by analyzing existing and proposed methods and procedures such as administration and clerical procedures Coach and guide to accurate the recording of feedback and complaints Study the troubleshoot form and prepare solutions for problem. Interact with vendors and bridge the gap in solutions offered. Negotiation skills Customer support Interaction within departments and coordinating to clear the issues.

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Darbhanga - Bihar Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

To interface with internal customers and resolves problems To ensure checklists & logs to be updated & maintained as per the prescribed frequency in the maintenance procedure Housekeeping and Outsourced Personnel Oversight To be responsible for the planning of Housekeeping staff & to ensure availability of standby resources always Take control of Housekeeping Inventory. (Spares, stores, consumables etc) and the required stock is maintained at the site at all time. To ensure every Housekeeping duty person is explained his job description in his local language if required. Ensure all Housekeeping team members wear a standard uniform during working hours. Maintain discipline and quality of work by all Housekeeping staff Preparing the staff for day to day operation by holding daily briefings Ensure all the Housekeeping equipments supplied by the service provider are in working condition Transportation Provide ground logistic support to the leadership Support Employee transportation operations Maintenance Follow Up Periodic Pre-Planned Preventive Maintenances Like Pest Control and Cleaning Water Tanks, drainage system etc. Management Information Systems Updating MIS Of the Administration team and Day to Day Maintenance of the data Feedback and report upon completion of events and assigned work Evaluate support services, identifying needs, anticipating problems and developing corrective action plans Internal Customer Management Endeavor to provide a congenial work environment Ensure all the internal customer's complaints are attended at all time within set turnaround time Ensure required staff strength is maintained at all time as agreed in the contract and coordinate with office and fill the vacancy if any shortage of manpower Job REQUIREMENTs To be considered for this position, applicants need to meet the following qualification criteria: Undergraduate or Post - Graduate in any domain 5-7 years of experience in Admin & Facility Management, preferably in administration function in a mid-large size BPO

We are a motivated team in central R&D at CVS helping to change the game through product digitalization and vehicle intelligence. Our focus is on building solutions for truck, bus and trailer OEMs considering both onboard and offboard (SaaS & PaaS) needs and requirements. What you can look forward to as Product Manager OE Digital India Define and manage OE digital products independently, but in close alignment with the experts in CVS central R&D and the CVS product lines Analyze and assess the regional market dynamics and digital trends in the Indian market, legal requirements and OE customer needs as well as competitive offerings. Additionally, conduct respective commercial, legal and technical benchmarks for already existing digital products in our portfolio. Define a comprehensive OE Digital product strategy for the Region India, but in close alignment with the global product managers (local for local approach for India). Define, manage and execute necessary business processes and interfaces to customer management, marketing and communications, purchasing, project management, IT, legal, other stakeholders in product management, customer support, etc. in the region Your profile as Product Manager OE Digital India: University degree in business management, electrical engineering, computer science, information technologies, or similar qualification Multiple years of business experience in an automotive, IT and/or service sales or customer facing position ideally in vehicle diagnostics/ digital business or similar Excellent team, communication, intercultural competency, motivation and networking skills Experience in management of international functional and virtual teams Willingness to travel

Territory Manager- Sales Full Time About Absolute: Absolute is a bioscience company founded with the idea of a shared future where both people & planet win together. The company’s vision is to build a thriving future for people and the planet by harnessing the power of nature, science & exponential innovation. Today, Absolute’s Bio division has evolved into a generation-defining bioscience company across Agriculture, Human Health & Sustainable Materials. Operating across 30+ countries, Absolute’s Agtech businesses encompass – Climate Solutions, Soil Health testing, Crop Insurance & Tech driven commodities trade. Absolute’s revolutionary businesses are backed by, Xenesis, a stellar team of 150+ scientists making breakthroughs in their fields. Absolute is backed by Sequoia, Tiger Global, and Alpha Wave, Absolute's angels include Nadir Godrej- MD of Godrej Industries, Kamal Aggarwal- Promoter of Haldiram, and Kunal Shah- founder of CRED, among others. About INERA: INERA stands at the forefront of innovation in the agricultural inputs' biological domain. We are a driving force for change in the agriculture industry. At INERA, we take pride in developing agricultural biologicals that redefine the standards. What truly sets INERA apart is our unwavering commitment to regenerative agriculture. Our bio-abled farm inputs help maintain the delicate natural cycles that underpin biological activity in the soil. This isn't just important; it's imperative for the future of farming. Join us in the journey towards a greener, more sustainable agriculture, where innovation meets nature's wisdom. Choose INERA for a brighter and more promising farming future." Job Description: We are currently looking for Territory Manager- Sales for INERA. In this role you will be: Responsible for managing an overall business of 2-3 districts / potential pockets based on local market requirement. Drive demand generation with focus on liquidation in the assigned area with the help of MDO through field promotional activities such Farmer Training Programs, Field days and Field trips in key villages of the assigned area. Plan, track, and Manage team of Market Development Officers (MDO) and their activities. Actively manage relationships with Distributors and Retailers. Focus on accurate and timely planning, placement, liquidation, and collection of receivables. Regularly report sales and other commercial activities to Area Sales Manager his immediate line manager Develop and maintain relationships with key influencers in the territory and as well within the organization with all stakeholder. Accountabilities: Create and execute the commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. Plan and ensure that the right product is available on the shelf at the right time and right quantity. Execute a plan for the growth of the responsible geography, increase market share and lead growth. Ensure that the right people are available to deliver the business aspiration. Have a fully motivated, engaged, and energized Field Staff. Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. Responsible for gathering market insights, including assessing competition market share, analysing their promotion strategies, pricing, and other relevant information within the assigned territory. Facilitating cross-selling of products and services from other Strategic Business Units (SBUs). Suggesting and taking new disruptive / innovative measures to drive growth. Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable: Achieving sales revenue targets for the sales region, Collection of receivables within approved credit period. Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimize saleable returns from trade. Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers. Execution of DGA activities as per annual plan. Maintain leading position of the company by creating pull for product assortment at the channel level. Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Why would you love this role? Opportunity to work with the best strategic and research minds across the world. Be an architect with a strong business outcome focus. Collaboration across the board - with diverse teams through ideation, formulation, and deployment Immense opportunities for growth Be a part of a team that is focused on creating a strong impact and making this world a “better” place. What we are looking for: 2 to 5 years professional experience preferably in biological Agri-inputs. Agri Graduate/Postgraduate, coupled with Agri or general MBA preferred. Experience in Agro input sales, BD, Marketing professional experience Experienced in Sales management, Customer Relation Management Large Customer management skills, Team player, Excellent communication skills (Oral & written), customer handling skills. Strong financial acumen Customer service attitude Strategic mindset to develop channel growth plan. Team working and People Management Skills Knowledge of local language /Products/Markets/ potential geographies.

Territory Manager- Sales Full Time About Absolute: Absolute is a bioscience company founded with the idea of a shared future where both people & planet win together. The company’s vision is to build a thriving future for people and the planet by harnessing the power of nature, science & exponential innovation. Today, Absolute’s Bio division has evolved into a generation-defining bioscience company across Agriculture, Human Health & Sustainable Materials. Operating across 30+ countries, Absolute’s Agtech businesses encompass – Climate Solutions, Soil Health testing, Crop Insurance & Tech driven commodities trade. Absolute’s revolutionary businesses are backed by, Xenesis, a stellar team of 150+ scientists making breakthroughs in their fields. Absolute is backed by Sequoia, Tiger Global, and Alpha Wave, Absolute's angels include Nadir Godrej- MD of Godrej Industries, Kamal Aggarwal- Promoter of Haldiram, and Kunal Shah- founder of CRED, among others. About INERA: INERA stands at the forefront of innovation in the agricultural inputs' biological domain. We are a driving force for change in the agriculture industry. At INERA, we take pride in developing agricultural biologicals that redefine the standards. What truly sets INERA apart is our unwavering commitment to regenerative agriculture. Our bio-abled farm inputs help maintain the delicate natural cycles that underpin biological activity in the soil. This isn't just important; it's imperative for the future of farming. Join us in the journey towards a greener, more sustainable agriculture, where innovation meets nature's wisdom. Choose INERA for a brighter and more promising farming future." Job Description: We are currently looking for Territory Manager- Sales for INERA. In this role you will be: Responsible for managing an overall business of 2-3 districts / potential pockets based on local market requirement. Drive demand generation with focus on liquidation in the assigned area with the help of MDO through field promotional activities such Farmer Training Programs, Field days and Field trips in key villages of the assigned area. Plan, track, and Manage team of Market Development Officers (MDO) and their activities. Actively manage relationships with Distributors and Retailers. Focus on accurate and timely planning, placement, liquidation, and collection of receivables. Regularly report sales and other commercial activities to Area Sales Manager his immediate line manager Develop and maintain relationships with key influencers in the territory and as well within the organization with all stakeholder. Accountabilities: Create and execute the commercial plan and modus operandi to deliver the planned commercial activities for the responsible geography. Plan and ensure that the right product is available on the shelf at the right time and right quantity. Execute a plan for the growth of the responsible geography, increase market share and lead growth. Ensure that the right people are available to deliver the business aspiration. Have a fully motivated, engaged, and energized Field Staff. Support a strong channel engagement and campaign plan along with executing the Go-To-Market Strategy for effective business success. Responsible for gathering market insights, including assessing competition market share, analysing their promotion strategies, pricing, and other relevant information within the assigned territory. Facilitating cross-selling of products and services from other Strategic Business Units (SBUs). Suggesting and taking new disruptive / innovative measures to drive growth. Any other responsibilities as assigned by senior manager from time to time including Country/Division projects. Key Deliverable: Achieving sales revenue targets for the sales region, Collection of receivables within approved credit period. Undertake the required channel management to ensure availability of company stocks, enable prompt and efficient liquidation in line with demand and minimize saleable returns from trade. Accountable for collections from all customers in the sales region, ensure they are in line with policies and taking required action steps with errant customers. Execution of DGA activities as per annual plan. Maintain leading position of the company by creating pull for product assortment at the channel level. Work with colleagues within the territory, in the division, in the crop groups and marketing function to develop effective governance and ways of working at the critical interfaces. Why would you love this role? Opportunity to work with the best strategic and research minds across the world. Be an architect with a strong business outcome focus. Collaboration across the board - with diverse teams through ideation, formulation, and deployment Immense opportunities for growth Be a part of a team that is focused on creating a strong impact and making this world a “better” place. What we are looking for: 2 to 5 years professional experience preferably in biological Agri-inputs. Agri Graduate/Postgraduate, coupled with Agri or general MBA preferred. Experience in Agro input sales, BD, Marketing professional experience Experienced in Sales management, Customer Relation Management Large Customer management skills, Team player, Excellent communication skills (Oral & written), customer handling skills. Strong financial acumen Customer service attitude Strategic mindset to develop channel growth plan. Team working and People Management Skills Knowledge of local language /Products/Markets/ potential geographies.

Roles and Responsibilities Develop new business opportunities through effective sales strategies and relationship building with customers. Provide technical support to customers by understanding their requirements and offering suitable solutions. Manage existing accounts, identifying upsell/cross-sell opportunities to increase revenue growth. Analyse market trends, competitor activity, and customer needs to inform sales decisions. Generating new leads and visiting potential customers to demonstrate our product range. Desired Candidate Profile 1-2 years of experience in industrial product sales or related field (B.Sc. / B.Tech/B.E.). Strong communication skills for effective customer interaction and negotiation. Techno-commercial knowledge of industrial products/services; ability to understand complex technical concepts. Excellent interpersonal skills for building strong relationships with customers and colleagues alike.

Join the customer support team for one of the UK’s largest online warehouse and retail chains. Your role will involve handling inbound customer calls related to orders, deliveries, returns, product inquiries, and issue resolution. Viraj @8294897343 Required Candidate profile UG/ Graduates with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english Candidate should be comfortable working in 24*7 shifts. Perks and benefits Good incentives career growth. 5 days working.

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Kanpur. The ideal candidate will have 2-5 years of experience in sales, customer relationship management, or a related field. Roles and Responsibility Achieve assigned collection targets for SLCV&PV (in the 0-3 range) through effective collection strategies. Ensure timely recovery of dues and maintain strong customer relationships by monitoring accounts and ensuring compliance with legal and company policies. Develop and implement customer management plans to meet daily visit and customer target requirements. Regularly contact existing clients to maintain company presence and identify new business opportunities. Adhere to laid down processes and accept challenges in a fast-paced environment. Ensure all collection documents are submitted correctly and on-time. Job Minimum 2 years of experience in sales, customer relationship management, or a related field. Strong knowledge of banking, financial services, and broking industry practices. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work under challenging environments and meet targets. Strong analytical and problem-solving skills are needed to resolve customer issues. Proficiency in document management and submission procedures is essential.

Roles and Responsibilities Manage customer care operations to ensure timely resolution of customer queries and issues. Develop and implement effective strategies for improving customer engagement, satisfaction, and loyalty. Collaborate with internal teams to resolve complex customer complaints and improve overall service quality. Analyze data to identify trends and areas for improvement in customer relationships and develop action plans accordingly. Ensure compliance with company policies, procedures, and regulatory requirements. Issue Classification & Resolution: Categorize issues by severity (high, medium, low) and ensure timely resolution (90%+ within SLA). Cross-Functional Coordination: Liaise with operations and tech teams to address system failures and feedback loops. Escalation Handling: Ensure less than 5% of issues require higher-level escalation. Digital & Social Media Oversight: Manage responses and resolutions for customer queries on social media and public platforms. Proactive Communication: Ensure the Chalo app is updated regularly with city-specific notifications and alerts. Incident Reporting: Drive 100% logging and tracking of system failures. Desired Candidate Profile 5-9 years of experience in a similar role within the telecom industry. Strong understanding of CRM systems, custom solutions development, public relations, sales support, servicing processes. Excellent communication skills with ability to build strong relationships with customers at all levels.

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Dumka. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Generate leads and business from assigned dealerships and the open market. Maintain healthy relationships with dealers for sales objectives. Ensure timely communication with dealers about scheme updates and payouts. Implement finance schemes at the dealer level and train the sales team. Understand customer needs and provide guidance on finance schemes. Share daily MIS with case-wise status of leads provided by the dealership. Job Minimum 2 years of experience in sales, preferably in banking or financial services. Strong understanding of customer needs and ability to explain finance schemes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet productivity targets. Strong analytical and problem-solving skills. Experience in managing multiple tasks and prioritizing responsibilities. Additional Info The company offers opportunities for growth and development.

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Jabalpur, Rajeshwar. The ideal candidate will have 2-5 years of experience in sales or customer relationship management. Roles and Responsibility Generate leads through interactions with DSE or channel partners and manage end-to-end customer relationships. Explain product offerings and resolve sales queries, while cross-selling products to customers. Educate customers on issues and capabilities, going beyond their day-to-day work to assist positively. Maintain relationships with assigned dealers and process deals by collecting pre-sanction and post-sanction documents. Interact with operations and credit teams to ensure smooth loan application processing. Perform accurate data entries, including RSPM and SAGE. Job A graduate degree is preferred, with a strong foundation in finance or a related field. Candidates should possess excellent communication, negotiation, and analytical skills, along with market/industry knowledge and product knowledge. Demonstrate the ability to work in a fast-paced environment and adapt to changing circumstances. Exhibit strong problem-solving skills and attention to detail. Possess a learning attitude and be comfortable moving around the market. Preference given to candidates from the finance graduate stream.

We are looking for a skilled professional to join our team as an Assistant Manager in WNS Global Services Private Limited, located in the BPO/Call Centre industry. The ideal candidate will have 7-10 years of experience. Roles and Responsibility Manage and supervise a team of customer service representatives to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and suggest changes to improve overall customer experience. Collaborate with other departments to resolve issues and enhance service quality. Train and coach new hires to ensure they meet performance expectations. Monitor and report on key performance indicators to senior management. Job Requirements Proven experience in a customer-facing role with excellent communication skills. Strong leadership and team management skills with the ability to motivate teams. Excellent problem-solving and analytical skills with attention to detail. Ability to work in a fast-paced environment and adapt to changing situations. Strong knowledge of customer service principles and practices. Experience with call centre software and technology is an asset.

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Sales department, located at Barasat - Sudha Apartments - CRE. The ideal candidate will have 6-9 years of experience in customer service, sales, or related fields. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Meet sales targets and achieve performance goals. Collaborate with internal teams to improve processes and procedures. Develop and maintain strong relationships with customers and colleagues. Identify and escalate complex issues to senior management when necessary. Job Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Excellent problem-solving and analytical skills. Proficient in Microsoft Office and other software applications. Strong attention to detail and organizational skills. Ability to work collaboratively as part of a team. Experience in housing and EM sales is an added advantage. For more information, please contact us at 6586231.

We are looking for a highly skilled and experienced Business Development Manager to join our team in New Delhi. The ideal candidate will have 2-5 years of experience in sales, preferably in the automotive industry, with a strong background in business development and customer relationship management. Roles and Responsibility Generate leads for ILSCV deals through interactions with DSE or channel partners. Manage end-to-end customer relationships, explain product offerings, and resolve sales queries. Maintain relationships with assigned dealers and ensure smooth loan application processing. Collect pre-sanction and post-sanction documents and perform accurate data entries. Interact with operations and credit teams to ensure efficient loan application processing. Cross-sell product offerings to customers and educate them about issues and capabilities. Job Graduate in any stream; Commerce Graduate preferred. Strong communication, negotiation, and analytical skills. Knowledge of market/industry trends and product knowledge. Ability to work in a fast-paced environment and meet sales targets. Customer-centric approach and execution excellence. Experience in sales, preferably in the automotive industry.

Responsible 4 Sales & Business Development with 4 wheeler OEM’s & Constantly achieving Sales targets as per business plan.Controlling W/house activities 4 Optimum use of resources.Managing Price Correction & Annual Sales.Monitoring Payment follow ups Required Candidate profile Devising strategies 4 business development.Prepare techno commercial offers as per customer requirement & plant capability & capacity.Ensuring timely launch of Product through APQP Techniques

Greetings from Adecco India (Hiring for a leading client) Position : Customer Support - Females Location : Jp Nagar, Bangalore Experience : Freshers to Min 4y Salary : 2.5lpa to 3.5lpa + PF Allowances Roles & Responsibilites: Good English writing & speaking skills. Minimum 1 to 2 years of Customer service experience. Hindi is mandatory and Bengali / Marathi language optional to handle the complaint of East & West Region. Basic Excel knowledge. Position based out of Bangalore. Salary will be between 2.50 lac to 3.5 lacs CTC based on the number of years of experience. Only Females Interested candidates pls share your resume to mail id: rakyam.bhavana@adecco.com WhatsApp link: https://wa.me/91918147381052 Refer to Friends & Colleagues Thanks & Regards Adecco India Private Limited

Customer service representatives, handling difficult customer service situations, and improving the overall customer experience. Responsibility Responsible for ensuring that their company's customers are satisfied with the products or services they receive. Drive customer retention, reduce churn, and increase customer satisfaction. Map the customer journey and identify opportunities to proactively intervene on the clients behalf. Guide team in effective client issues resolution and handle any escalations. Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement. Test new strategies for driving customer value. Preferred candidate profile Excellent communication and interpersonal skills. Expertise in Managing the day-to-day operations. Managing a customer base and developing plans to increase business. Ability to handle customer complaints and inquiries professionally and empathetically. Ensuring that high levels of service are maintained. Troubleshooting and problem-solving skills, persuasion skills, time management Data Management skills Knowledge of CRM systems and customer experience tools.

Customer service representatives, handling difficult customer service situations, and improving the overall customer experience. Responsibility Responsible for ensuring that their company's customers are satisfied with the products or services they receive. Drive customer retention, reduce churn, and increase customer satisfaction. Map the customer journey and identify opportunities to proactively intervene on the clients behalf. Guide team in effective client issues resolution and handle any escalations. Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement. Test new strategies for driving customer value. Preferred candidate profile Excellent communication and interpersonal skills. Expertise in Managing the day-to-day operations. Managing a customer base and developing plans to increase business. Ability to handle customer complaints and inquiries professionally and empathetically. Ensuring that high levels of service are maintained. Troubleshooting and problem-solving skills, persuasion skills, time management Data Management skills Knowledge of CRM systems and customer experience tools.

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Indore. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the finance industry. Roles and Responsibility Generate leads through interactions with DSE or channel partners and manage end-to-end customer relationships. Explain product offerings and resolve sales queries, while cross-selling products to customers. Educate customers on issues and capabilities, going beyond their day-to-day work to assist positively. Maintain relationships with assigned dealers and process deals by collecting pre-sanction and post-sanction documents. Interact with operations and credit teams to ensure smooth loan application processing. Perform accurate data entries, including RSPM and SAGE. Job Only Graduate preferred, with a strong foundation in finance. Possess excellent communication, negotiation, and analytical skills, along with market/industry knowledge. Demonstrate functional competencies such as communication, negotiation, and market/industry knowledge. Exhibit an analytical mindset and product knowledge, with a willingness to learn and grow. Be comfortable moving in the market and maintaining relationships with dealers and customers. Have a learning attitude and ability to work in a fast-paced environment.

Customer service representatives, handling difficult customer service situations, and improving the overall customer experience. Responsibility Responsible for ensuring that their company's customers are satisfied with the products or services they receive. Drive customer retention, reduce churn, and increase customer satisfaction. Map the customer journey and identify opportunities to proactively intervene on the clients behalf. Guide team in effective client issues resolution and handle any escalations. Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement. Test new strategies for driving customer value. Preferred candidate profile Excellent communication and interpersonal skills. Expertise in Managing the day-to-day operations. Managing a customer base and developing plans to increase business. Ability to handle customer complaints and inquiries professionally and empathetically. Ensuring that high levels of service are maintained. Troubleshooting and problem-solving skills, persuasion skills, time management Data Management skills Knowledge of CRM systems and customer experience tools.

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Gwalior. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the finance industry. Roles and Responsibility Generate leads through interactions with DSE or channel partners and manage end-to-end customer relationships. Explain product offerings and resolve sales queries, cross-selling products to customers. Educate customers on issues and capabilities, going beyond daily tasks to assist positively. Maintain relationships with assigned dealers and process deals, collecting pre-sanction and post-sanction documents. Interact with operations and credit teams to ensure smooth loan application processing. Perform accurate data entries, including RSPM and SAGE. Job Only Graduate preferred, with a strong foundation in finance. Possess excellent communication, negotiation, and analytical skills, along with market/industry knowledge. Demonstrate product knowledge and functional competencies, such as teamwork and problem-solving. Ability to work in a fast-paced environment and adapt to changing circumstances. Exhibit a learning attitude and willingness to move into the market. Experience in sales, particularly in finance, is preferred.

Marathe InfoTech Pvt. Ltd. is looking for Customer Care Manager to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.

Walk-In Interview for Customer Service Associate Vacancies in MNC Multiplex (a Cinema Theatre) Minimum Qualification: Plus 2 Vacancies in Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Number of vacancies: 30 Job Role Interact and serve customers inside the cinema multiplex. Handle Ticket, Food & Beverage Counters if and when required, etc. Age criteria: 18 - 23 Shift Time: 8am to 5pm (Male & Female) / 5pm to 2am (Male) Salary: 14,800 take home plus PF, ESI and other allowances. Kochi Interview Details Interviews on: All days other than Sunday Time : 11am onwards Venue: Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Please come in Formal Dress Code, Properly Groomed along with your Resume. Kindly refer your friends also.