Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Acquisition Associate to join our dynamic team and embark on a rewarding career journey Identify and pursue new customer acquisition opportunities. Develop and maintain relationships with potential customers. Monitor and analyze customer acquisition performance metrics. Collaborate with marketing and sales teams to support acquisition efforts. Prepare and present reports on customer acquisition activities and performance.
Awarathon Awareness Initiatives Pvt Ltd is looking for PHP Developer to join our dynamic team and embark on a rewarding career journey Conducting analysis of website and application requirements. Writing back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Troubleshooting application and code issues. Integrating data storage solutions. Responding to integration requests from front-end developers. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Contribute in all phases of the development lifecycle
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Senior Associate to join our dynamic team and embark on a rewarding career journey Develop and maintain strong relationships with customers. Address customer inquiries and issues promptly. Monitor and analyze customer success metrics. Collaborate with internal teams to improve customer experience. Provide training and support to customers on product usage.
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Acquisition Associate to join our dynamic team and embark on a rewarding career journey Identify and pursue new customer acquisition opportunities. Develop and maintain relationships with potential customers. Monitor and analyze customer acquisition performance metrics. Collaborate with marketing and sales teams to support acquisition efforts. Prepare and present reports on customer acquisition activities and performance.
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Associate to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Develop and maintain strong relationships with customers or clients, understanding their needs, goals, and challenges Onboarding: Assist new customers in getting started with a product or service, providing guidance, training, and support during the initial setup phase Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively address customer inquiries and provide solutions Account Management: Serve as the primary point of contact for assigned customer accounts, ensuring they receive timely responses and assistance Needs Assessment: Conduct assessments to understand customer needs and objectives, identifying opportunities for upselling or cross-selling products or services that meet those needs Problem Resolution: Address customer issues, concerns, or complaints promptly and effectively, collaborating with internal teams as needed to find solutions Product Training: Provide ongoing product training and education to customers, helping them make the most of the features and functionalities Feedback Collection: Gather feedback from customers about their experiences and use it to inform product improvements and enhancements Renewals and Retention: Monitor customer accounts and contracts to ensure timely renewals and contract extensions Implement retention strategies to prevent customer churn Usage Analytics: Analyze customer usage data and metrics to identify trends and proactively address potential issues or opportunities Customer Advocacy: Encourage satisfied customers to become advocates for the company, which may involve participating in case studies, testimonials, or referrals
Awarathon Awareness Initiatives Pvt Ltd is looking for Product Excellence Associate to join our dynamic team and embark on a rewarding career journey Assist in defining and monitoring product excellence metrics (quality, performance, customer experience, adoption). Collaborate with product managers, engineering, design, and QA teams to ensure product features meet quality and usability standards. Track product performance post-launch and provide insights for improvement. Collect and analyze customer feedback, complaints, and support data to identify product gaps and opportunities. Support the implementation of best practices, frameworks, and tools to enhance product delivery. Conduct competitor benchmarking and market research to support product excellence strategies. Maintain documentation on product quality processes, test cases, and improvement initiatives. Participate in product review meetings, ensuring alignment with business and customer expectations.
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Acquisition Associate to join our dynamic team and embark on a rewarding career journey. Identify and pursue new customer acquisition opportunities. Develop and maintain relationships with potential customers. Monitor and analyze customer acquisition performance metrics. Collaborate with marketing and sales teams to support acquisition efforts. Prepare and present reports on customer acquisition activities and performance. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Senior Associate to join our dynamic team and embark on a rewarding career journey. Build and maintain strong relationships with customers, serving as their primary point of contact within the organization. Understand customers' needs and goals, and work with them to develop strategies for success. Provide training and support to customers, helping them to effectively use our products and services. Ensure that customers receive timely and accurate responses to their inquiries and requests. Monitor customer usage and adoption of our products and services, and identify opportunities for upsell and cross - sell. Work closely with our product and engineering teams to advocate for customer needs and drive product improvements. Communicate regularly with customers to understand their satisfaction and identify opportunities for improvement. Maintain accurate records of customer interactions and activities. Strong problem - solving and analytical skills. Excellent Customer service and communication skills. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Associate to join our dynamic team and embark on a rewarding career journey The Customer Success Specialist is responsible for ensuring that new customers are onboarded smoothly and effectively, and that they understand the products or services they have purchased Builds and maintains strong relationships with customers, acting as the primary point of contact for their needs and concerns Works to ensure that customers are satisfied with their experience, addressing any issues or concerns that may arise Identifies opportunities to upsell or cross-sell additional products or services to existing customers, and works with sales and marketing teams to convert these opportunities into sales Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Awarathon Awareness Initiatives Pvt Ltd is looking for Product Excellence Associate to join our dynamic team and embark on a rewarding career journey. Collaborate with product and operations teams to drive product excellence through continuous improvement initiatives. Analyze customer feedback, track performance metrics, and suggest process optimization strategies. Support the development and rollout of quality benchmarks for product performance. Ensure alignment between business goals and operational standards through structured reviews. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.