Responsibilities: * Meet sales targets through direct and field sales * Report on market trends and customer needs * Generate leads through cold calling and B2C marketing * Close deals with strong communication skills Job/soft skill training Sales incentives
Job Title: Sales Representative & Lead Generator (Domestic & International Markets) Location: Bangalore, Remote / Flexible based on role. Target Markets: UK, US, India, Australia, Dubai, UAE Employment Type: Full-Time / Part-Time / Contract / Freelance / Home-Based Job Summary: We are seeking a highly motivated and results-driven Sales Representative & Lead Generator to join our team. This role is responsible for identifying, qualifying, and converting leads into customers across multiple international markets including the UK, US, India, Australia, Dubai, and the UAE. The ideal candidate will have a strong background in B2B/B2C sales, excellent communication skills, and a proven ability to work across time zones and cultures. Key Responsibilities: Conduct market research to identify new business opportunities in assigned regions. Generate high-quality leads through online research, outbound calls/emails, social media, and networking. Qualify leads based on target criteria and schedule sales calls or product demos. Maintain and update CRM systems with accurate lead and customer information. Nurture leads through the sales funnel with strategic follow-ups. Meet or exceed monthly and quarterly lead generation and sales targets. Collaborate with the marketing team to optimize outreach strategies. Provide timely feedback and insights from the field to support market strategy. Stay updated with regional trends, competitor activity, and customer needs. Requirements: Proven experience in international sales and lead generation (minimum 23 years preferred). Excellent spoken and written English. Knowledge of regional languages is a plus. Familiarity with CRM software (e.g., HubSpot, Salesforce) and lead gen tools (e.g., LinkedIn Sales Navigator, ZoomInfo). Ability to work flexible hours to accommodate different time zones. Strong negotiation, communication, and interpersonal skills. Self-motivated, proactive, and capable of working independently. Preferred Qualifications: Bachelors degree in Business, Marketing, or related field. Experience working in or with clients in one or more of the target regions. Understanding of local business cultures and buying behaviors in assigned regions. What We Offer: Competitive salary plus commission/incentive structure. Opportunity to work in a fast-paced, global environment. Flexible work hours and remote working options. Ongoing training and professional development.
Make outbound calls to customers to confirm service visits. Verify and update customer information in the CRM Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries
About the Role: As a Customer Engagement Associate , you will be responsible for connecting with customers through outbound calls to confirm appointments, provide assistance, and ensure a smooth communication experience. Your role is vital in maintaining customer satisfaction and strengthening long-term relationships by delivering professional and friendly service in every interaction. Key Responsibilities: Make outbound calls to customers to confirm scheduled appointments or service visits. Verify and update customer information in the CRM or scheduling system. Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries or route complex concerns to the appropriate department. Send follow-up messages or emails confirming call outcomes. Maintain daily call logs and reports on communication outcomes. Collaborate with internal teams to optimize scheduling and improve customer engagement processes. Support marketing or feedback campaigns when required. Required Skills and Qualifications: Excellent verbal communication and interpersonal skills. Comfortable with outbound calling and handling multiple calls daily. Basic computer knowledge and familiarity with CRM or call management tools . Strong attention to detail and record-keeping. Positive attitude, patience, and customer-centric mindset. Ability to work independently and as part of a team. Preferred Qualifications (optional): Prior experience in customer service, telecalling, or appointment scheduling . Exposure to CRM platforms (e.g., Zoho, Salesforce, HubSpot). Multilingual ability (as per regional requirements). Key Performance Indicators (KPIs): Number of successful appointment confirmations per day/week. Accuracy of data entry and call reporting. Customer satisfaction and engagement rate. Call quality and adherence to communication scripts. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Key Responsibilities: Make outbound calls to customers to confirm scheduled appointments or service visits. Verify and update customer information in the CRM or scheduling system. Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries or route complex concerns to the appropriate department. Send follow-up messages or emails confirming call outcomes. Maintain daily call logs and reports on communication outcomes. Collaborate with internal teams to optimize scheduling and improve customer engagement processes. Support marketing or feedback campaigns when required. Required Skills and Qualifications: Excellent verbal communication and interpersonal skills. Comfortable with outbound calling and handling multiple calls daily. Basic computer knowledge and familiarity with CRM or call management tools . Strong attention to detail and record-keeping. Positive attitude, patience, and customer-centric mindset. Ability to work independently and as part of a team. Preferred Qualifications (optional): Prior experience in customer service, telecalling, or appointment scheduling . Exposure to CRM platforms (e.g., Zoho, Salesforce, HubSpot). Multilingual ability (as per regional requirements). Key Performance Indicators (KPIs): Number of successful appointment confirmations per day/week. Accuracy of data entry and call reporting. Customer satisfaction and engagement rate. Call quality and adherence to communication scripts.
Job Description: Customer Support Associate Position Details Position: Customer Support Associate Location: [Bangalore] Employment Type: Full-time Experience Required: 1-3 years (International BPO preferred) About the Role We are looking for a highly skilled Customer Support Associate with exceptional English communication skills and prior experience in International BPO environments. The ideal candidate will be responsible for providing world-class customer service, handling inquiries, scheduling appointments, and supporting product sales as needed. Key Responsibilities - Handle inbound and outbound customer calls and emails with professionalism and accuracy. - Provide prompt and effective support regarding products, services, account issues, and general queries. - Manage appointment scheduling, confirmations, and follow-ups for customers across multiple time zones. - Assist customers through the sales process by explaining product features and addressing concerns. - Document customer interactions, feedback, and resolutions in the CRM system. - Ensure high levels of customer satisfaction with empathetic and solution-oriented communication. - Follow SOPs, quality guidelines, and compliance requirements. - Collaborate with internal teams to resolve complex issues. - Meet performance targets such as call handling time, quality scores, and sales conversion. Required Skills & Qualifications - Excellent verbal and written communication skills in English (neutral/near-native accent preferred). - Proven experience in International BPO roles such as customer support, appointment scheduling, or inside sales. - Strong customer-handling and problem-solving abilities. - Ability to multitask, prioritise, and manage time effectively. - Proficiency with CRM tools, call-handling systems, and standard computer applications. - Willingness to work in rotational shifts, including international time zones. Preferred Attributes - Experience with US/UK/Australia-based customers. - Flexibility to handle both voice and non-voice processes. - Positive attitude, strong work ethic, and a customer-first mindset. Education A bachelor's degree is preferred, but not mandatory. Equivalent work experience will also be considered.