1589 Customer Management Jobs - Page 17

Role & responsibilities Managing Customer Service Field Team / Support technicians Attending customer calls and complaints professionally Coordinating with client, production team and management Proactively monitoring of VTS devices through dashboard/MIS/Web App Planning replacement / maintenance of faulty devices Conducting customer trainings on VTS front-end operations/reports generations. GPS Data Analysis Updating Information Systems Reporting Progress / Status to customer and other concerned@EON Other relevant activities related to VTS Operations and desired by client Preferred candidate profile Graduate in any discipline with one year computer diploma or Desired Degree in Electronics & Communication / Mechanical / Computer Planning & Scheduling of team work Good verbal & written communication skill Active problem solving skills Ability to handle pressure Knowledge of Open Office / MS-Office, Google Map Specific details- Ops runs 24X7, must be willing to work in shifts Must have own conveyance, Posting at PUNBUS VTS Control Room, Sector 17 CHD Perks and benefits 6 Days working PF & ESIC Benefits

Order Processing Support: Accurately enter and verify customer orders in ERP/SAP, coordinate with Sales,manage documentation, reporting, basic customer queries.Order entry, interdepartmental coordination, record maintenance& reporting) Required Candidate profile Candidate should have experience in Sales Support or Sales Cordinator. Experience in ERP/SAP

About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. " What are we looking for "Should be able to review the US financial statements of the borrowers/guarantors, calculate/interpret the financial ratios.Understand functions like servicing, collateral management function within Banking OperationsUnderstand the type of facilities and exposure of the borrower to asses the Loss Given Default and the Probability of Default. Should have knowledge of financials ratios impact on the overall performance.Identify the Risk associated with the borrowers and mention it accordingly in the review along with the possible mitigants with justification. Performing assignments/deals/tasks of moderate complexityWorking with limited supervision, Performing tasks with some degree of independent decision making, Ability to take judgment callsContributes to cycle time improvement and efficiency of the teamCommunicating in correct English with clients, both orally and written. Analytically sound to take decisions on effectiveness of Controls. Advanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks of high complexity and resolving queriesAbility to interact with Clients on weekly calls and explain Issue Management process.Need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions.To monitor & drive team performance, including throughput and quality as per defined metricsWill be provided with minimal guidance when determining methods and procedures on new assignmentsShould be able to manage medium-small sized teams and should be able to deliver the expected outcome Please note this role may require to work in night / rotational shifts" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location : Mumbai,Pune,Bengaluru,Hyderabad,Chennai,delhi

Customer Relationship Executive - NCV Finance - Other OEM - Motor Finance - Sales Key Objective of the Job: A Business Development Manager who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Key Responsibilities: 1. Sales & Customer Service Ensure exceptional customer service and build lasting client relationships. Lead by example to meet and exceed sales targets. Address and resolve customer complaints or issues professionally. Assist in clienteling efforts to boost repeat business. 2. Team Management Supervise sales associates and support staff on the floor. Organize floor shifts and delegate responsibilities effectively. Provide coaching, training, and feedback to improve team performance. Motivate staff to achieve individual and team KPIs. 3. Operations & Merchandising Maintain optimal stock levels on the sales floor; coordinate with inventory/back-office. Ensure product displays, counters, and showcases are clean, organized, and visually appealing. Monitor security and loss prevention protocols, especially with high-value jewellery. Ensure adherence to SOPs related to billing, packaging, and product handling. 4. Reporting & Coordination Assist in daily sales reporting and floor performance analysis. Liaise with the Store Manager for operational updates and business insights. Coordinate with visual merchandisers, marketing, and other departments as required.

About The Role Skill required: Sourcing - Sourcing Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do How to provide solutions to across a variety of industries, whilst referencing past deliveries of end-to-end Source to Pay programsHow to drive Procurement organizations through sustainable changes To transform leading organizations and communities around the world Accenture is seeking a Sourcing Execution Specialist to provide full, life cycle procurement support related to FS & CRE spend areas including:Facilities Maintenance (Hard / Soft Services), Real Estate and brokerage services. In this capacity, you will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. You will execute sourcing and procurement solutions designed to drive spend capture. Provide industry and supplier research, market intelligence and financial analyses support to client. You will gain exposure to all aspects of the sourcing process, including Negotiations and Contracting and expand supplier and customer management skills. You will master project management skills and deepen category-specific knowledge to bring added value to sourcing projects and advance career development. This role will work collaboratively with cross-functional team members to deliver significant results.Candidate should be flexible with working hours as he/she must work with global stakeholders. What are we looking for Exceptional multi-tasking skills with the ability to manage end-to-end project cyclesGood communication, including some level of technical terminology/ vocabulary specific to the categories to source/procureCandidate should have a detailed knowledge of appropriate commercial models and approaches/techniques necessary to achieve best in class deals within the Facilities Services and Commercial Real Estate industry (i.e. banking, retail, industrial, healthcare, etc.)Proven analytical skills in terms of numeric (e.g. spreadsheets) and text based (e.g. reading terms and conditions) analysis, converting information into tangible recommendations to clients Experience of working with clients and stakeholders in international environment.Proficiency with Excel and Power PointBachelors degree or equivalent work experienceMinimum of 8+ years of relevant experience in consulting, sourcing/procurement/supply chain management functionMinimum of 4+ years of experience in managing global Customers, and suppliers (NA, EMEA, Australia)Minimum of 5+ years of strategic sourcing, category management, and/or professional industry experience related to at the following sub-category areasoCleaning ServicesoDesign & Workplace ServicesoFit-out & RefurbishmentoFood ServicesoFurnitureoGrounds Maintenance (Landscaping, Snow removal)oIntegrated Facilities ManagementoOffice ServicesoReal Estate Services & BrokerageoSecurity Services (Manned and Systems)oWaste & Environmental (Hazardous, Non-hazardous, pest control)Bonus Points:Ability to effectively lead formal strategic sourcing efforts within certain threshold related to Facilities related categories.Solid understanding of and experience with quantitative and qualitative analysisAbility to act independently and can interface with customers and suppliers via strong written and verbal communications skillsAbility to self-manage multiple priorities and operate effectively in a shared service delivery modelAbility to understand commercial value drivers with a good knowledge of competitors and current industry practicesStrong analytical, organization/time management and problem-solving skillsCollaborative in nature to ensure both internal and external stakeholders are being managed and engaged when appropriateAbility to adapt to the varied corporate cultures and organizational structures of our customers Roles and Responsibilities: Lead and execute low to medium sourcing projects within the threshold limit, including all key steps such as sourcing execution, supplier negotiation, award recommendations, business case presentations and supplier contract execution, leveraging and Agile approach to drive efficiency in executionLead and facilitate (with the clients cross-functional team) the selection criteria for supplier selection and evaluationsResponsible for supporting stakeholders in defining requirements (KPI, scope of work, volume forecasts), opportunity definition and sourcing strategy.Develop relevant RFP documents for projects or make recommendations for incumbent negotiationsDevelops and expands category knowledge in support of sourcing projectsAnalyse current spend in details, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation in developing Total Cost Models for the spend categories in consideration.Provide industry and supplier research, market intelligence and financial analyses support to client.Support development of subcategory market insights materials or benchmarksHelp client address urgent and critical business initiatives and projects with strong project management and procurement support.Understand clients business needs to develop optimal sourcing solutionDraft and negotiate contracts based on client templates, in a timely manner with appropriate legal support to ensure compliance with client standards. Qualification Any Graduation

Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorilyProviding information as per customer query related to the customer We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred.

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, and chat Provide real-time updates and solutions regarding shipments, delays, tracking, and delivery status Resolve issues related to transportation, billing, and delivery discrepancies professionally and promptly Coordinate with internal teams including dispatchers, warehouse staff, and drivers to ensure service excellence Monitor customer orders and proactively identify and communicate any potential issues Maintain accurate records of customer interactions, transactions, and feedback in CRM systems Follow up on customer concerns until a satisfactory resolution is reached Support logistics operations by assisting with documentation, tracking systems, and order processing Provide feedback to improve customer service procedures and logistics processes Qualifications: High school diploma or equivalent required; Bachelor's degree preferred 13 years of customer service experience, preferably in the logistics, transportation, or supply chain sector Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Proficient in Microsoft Office Suite and customer service software (e.g., Zendesk, Salesforce) Ability to multitask and remain calm under pressure Knowledge of freight, shipping regulations, and logistics terminology is a plus

Job Title: Sales Manager Location: Jaipur Company: Corvids India (Aluminium Ladder and Mobility Solutions) About Us: At Corvids, we are a leading supplier of premium aluminium ladders, platform trolleys, and other mobility solutions in India. Our products cater to both industrial and domestic needs, offering superior quality and functionality. As we continue to grow, we are seeking a motivated Sales Executive to join our team and contribute to our success. Key Responsibilities: 1. Manage Complete Order Life Cycle: From handling customer inquiries, processing orders, to ensuring timely delivery, you will be responsible for managing the entire sales cycle. 2. Handle Portal Inquiries: Respond promptly to inquiries from various sales portals, ensuring accurate and timely responses to customer questions. 3. Customer Support: Resolve customer queries regarding products, pricing, and order status via email, phone, and chat. 4. Lead Generation: Identify new sales opportunities through research, cold calls, and networking. 5. Follow-Up & Client Retention: Maintain relationships with existing clients through follow- up communication and ensure a high level of customer satisfaction. 6. Report Generation: Prepare daily and weekly sales reports to update management on progress and insights. 7. Cross-Department Collaboration: W ork closely with the operations and logistics teams to ensure seamless delivery and customer service. 8. Team Management: Oversee and develop the sales team, setting goals, monitoring performance, and fostering a high-achieving, collaborative culture. Skills and Qualifications: Bachelor's degree in business, marketing, or related field. 2-4 years of experience, preferably in e-commerce or retail. Strong communication and interpersonal skills. Ability to handle multiple tasks, including client management and order processing. Familiarity with online sales portals like Amazon and Flipkart is a plus. Goal-oriented and motivated to exceed sales targets. Why Join Corvids? Opportunity to work with an industry leader in mobility solutions. Competitive salary and performance-based incentives. Collaborative and dynamic work environment. Apply Now: If you're a self-driven individual with a passion for sales and customer service, we'd love to hear from you! Send your resume to hr@corvidsindia.com. Or WhatsApp : 8619713900

Key Roles & Responsibility : Planning and supervising changes and managing the daily operations of customer service. Setting up and meeting performance goals and targets. Maintaining current knowledge of industry new developments, productions, and involvement in network. Recording statistics, performance levels and feedback of clients and preparing the reports. Motivating, coaching, and retaining staff as well as coordinating reward, bonus, and incentive scheme. Reviewing the staffs performance, determining training needs and scheduling training sessions. Responsible for the efficient functioning of CRM by ensuring that the Team attends to customer calls & Networking with the concerned departments to settle the query. Resolving escalations from other departments Responsible to monitor Key performance Indicators, Responsible for corrective and Preventive action Responsible to ensure Inspection and Correct response to the customer calls To liaison with major Corporates / Insurer for ID card issues, Claim related issues, Cashless authorizations, Endorsements and Renewal of policies. Retention of clients, Meeting key stakeholders for weekly/monthly/quarterly portfolio review Managerial & Behavioral Punctual, Drive for results, Decision Making skills, Excellent communication, customer service and interpersonal skills. Exceptional analytical and listening skills, Team Management, Functional, Excellent problem-solving and communication skills. Solid customer focus and should be able to operate well in teams. Good telephone manner, Ability to develop and motivate staff, Great confidence and an excellent business sense. Should be able to set, satisfy, and exceed targets. Interested candidate can send their resume on roopa.kulkarni@mediassist.in Or simply on Naukri. Location: Begumpet, Hyderabad Company Name : Medi Assist TPA Pvt. LTD

Domain: Intl. Customer Support Experience: Min. 1 Year in Voice(Intl.) Education: Grad. CTC: up to 5.75 LPA Location: Bangalore (E-city)/Pune (Hinjewadi) 24*7 shifts/WFO Cab Available contact: 9653852049(HR Gaurav)

Role & Responsibilities: CRM Executives are responsible for managing interactions and relationships with customers. They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value. They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers. They also utilize CRM software to organize and manage customer data. They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty. Preferred Candidate Profile: A bachelor’s degree in business, marketing, or a related field is advantageous. CRM Executives should have effective communication skills, both written and verbal. They should understand and empathize with customer needs and concern. Quick and effective problem-solving skills are essential. Proficiency in using CRM software and other customer management tools is vital. The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role. Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment. Perks and Benefits: Competitive salary package. Bonus Scheme. Health insurance. Funding of educational programs. Other benefits can include flexible work schedules, parental leave, or occasional free lunches

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k Ruth@9590520040 call hr pooja@9886112704

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 50k call pooja@9886112704 call monica@9886112583 kavya@7849020010 ruth@9590520040 indu@7848820046

Answer inbound calls and respond to customer queries Provide product information, resolve complaints, and assist with orders, returns, and tracking Follow compliance and quality standards during every interaction Aarav @7827642775 salary 35k in hand Required Candidate profile UG/ Graduates with 1 year of international Experience in voice-based customer service can apply. Excellent verbal communication skills in English Candidate should be comfortable working in 24*7 shifts Perks and benefits Good incentives career growth. 5 days working. cab

Manage customer accounts and resolve customer queries related to one of the leading Automobile company. Make outbound call to premium customer & provide services & sales also help customer with their concern related motor services @Anshuk-9942180221 Required Candidate profile Bachelors degree in any field minimum 12+ month of customer service/ sales Experience Immediate joiners, willing to work night shifts Good communication skills in English High-energy environment. Perks and benefits Incentives PF & Medical

Deal with Customer for their monthly and quarterly requirements Follow up with customer for monthly schedule or PO and punch SO in SAP by or before 25th of every month Respond to all customers emails, phone calls and enquiries in timely manner Manage and communicate changes to orders or dispatch plans with customer Coordinate with plant team for dispatch plan and any customer urgency. Coordinate with Customer for N+3 Demand (Rolling Forecast) and share with plant team for Sales Flash and RM planning.,

Selected candidates will handle inbound telephonic, e-mail & social media-based queries of our trained teachers & students, resolving them in conjunction with in-house teams, and cross-sell / up-sell to existing customers (teachers). Sales incentives

Job Description- Location-Gurgaon Work Timings-9 hours shift 5 days Working Female candidate's only Competencies & Skill Set • Excellent inter personal skills to handle parents and internal team. High level of customer orientation. • Should be able to handle walk ins and convert to admissions • Self driven and attention to detail • High sense of ownership and responsibility. • Problem solving ability and MUST be a team player • Possess working knowledge in Early Childhood Education • Must be Tech friendly, needs to know Ms Office with a flair for numbers Main Responsibilities • Responsible for entire Centre Operations and managing the team • Responsible for conversions and admissions • Single point of contact for parents and team • Mentor and coach the team • Responsible for Profit & Loss of Centre Qualifications Bachelors / Masters degree / Degree in Early Childhood Education Experience 5-10 years managing similar set up (ideal) Or 5-10 years of retail / customer service / client servicing background.

> * Experience in Trust & Safety domain * Excellent stakeholder management skills * Excellent Customer Management skills * Strong organizational skills and ability to multitask and prioritize work * Proven ability to work independently in a fast-paced environment * Excellent communication skills to share findings in an understandable and actionable manner * Broad understanding of training and development * Handy with Google Spreadsheets/MS Excel, Google Slides & Powerpoint * Experience in Trust & Safety domain * Excellent stakeholder management skills * Excellent Customer Management skills * Strong organizational skills and ability to multitask and prioritize work * Proven ability to work independently in a fast-paced environment * Excellent communication skills to share findings in an understandable and actionable manner * Broad understanding of training and development * Handy with Google Spreadsheets/MS Excel, Google Slides & Powerpoint

CORE JOB RESPONSIBILITIES Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting companys products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management: Prescription audit for Abbott brands and other competitors brands Generate POBs for Abbott brands as per the business plan REQUIRED EXPERIENCE BSc/ B. Pharm or Any Graduate with minimum 2 years of prior experience as a Medical Representative PREFERRED EXPERIENCE Candidate with prior/current experience in the same therapy. Candidates from MNC and top Indian Pharma companies will have added advantages. Fluent and confident in communication #LI_DNI LOCATION: India > Hyderabad : Abbott Healthcare Pvt Ltd Workernstein t

As a Associate you will be responsible for the development and performance of all sales strategies in assigned market. Further you will drive primary sales, secondary sales and ensuring brand presence in defined markets. You will supervise/manage the distributor network to achieve desired sales objectives thereby ensuring achievement of financial and ethical objectives of the division as per the business strategy. To achieve this you will have authority to develop your customer management plan, approve expiry products issue credit note for distributors under your control, recommending appointment and credit limits of distributors, develop, execute & plan your resource utilization and participate in Strategy Execution review meetings to ensure alignment. You have a very important role to play in Divisions success. Experience - 2 - 5 Yrs experience of handling KOLs with managing institutions experience Roles and Responsibilities in detail Area Business Planning: Plan for monthly and quarterly business. Plan demand generation and fulfilment Monitor actual Sales and mid-course corrections and inputs to reduce variance against expectations Prescription audit for Abbott brands and other competitors brands To create and update customer list having specified number of doctors / chemist (Trade) as per the therapy / product requirement and maintain the same in physical / electronic format. Identifying potential town and appointing distributor and customers (trade) in line with business philosophy Business generation & development: Achieve monthly, quarterly, half yearly and yearly Sales target by promoting companies product ethically to customers as per the business plan Having science base discussion with Doctor and chemist for promotion of product in clinic and at chemist place Organizing Camps (CME) as per the division strategy and customers need To carry out activations across trade and clinics for brand visibility To plan and conduct merchandising and sampling activity as per Division strategy. Facilitate the process of successful new product / products launch in the territory by undertaking correct identification and targeting customers for the new product, meet them at pre- determined intervals, effective in clinic / trade promotion and feed back to the company Execute the customer management plan to ensure that all the customers are covered as per the plan and meet minimum KPIs as follows: a. 100% coverage of Doctors. b . Customer Call average as per the customer management plan of the division / therapy. c. Market intelligence collection, retailer level inventory management calls as per the product profile and marketing strategy of the therapy / division. Brand Management: Ensuring the visibility of Abbott brands on retailers outlet as a part of brand promotion strategy To plan and attend Retail meets, Market Blitz etc for sales growth LOCATION: India > Kolkata : Mediasiti Building t

Build sustainable relationships and trust with customer via open and interactive communication. Regular & timely interaction with the customer via various modes like calls, whatsapp, EDMs etc. Keep records of customer interactions