1589 Customer Management Jobs - Page 16

Handling customers queries and documentation activities like agreements execution, payment collections and responding to customer emails. Coordinating with banker for customer home loan documentation and their disbursement Handling unit possession activities and coordinating with projects team for handingover. Liasoning with Registrar office regarding customer unit registration Maintain cordial relationship with existing customers for referral of new sales Experience in handling high network customers Preparation of weekly MIS reports to Management for reviews

About the Role: The Assistant Manager/Manager/Sr. Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO management iv) Up-selli

Job Summary: The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties & Responsabilities: Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to:meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed. Skills and Abilities: Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to work and think independently and ensuring to meet deadlines. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience: Minimum of 1 - 2 years of audiovisual support experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries and resolving issues via calls. Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Excellent communication skills UG/Grad/PG Experience (min. 1 year) Flexible to work in rotational shifts (24*7) Immediate joiners preferred Work from office Perks and benefits Great incentives PF+ESIC

Designation - Senior Sales Executive Location - Mumbai Direct Reporting Relationship - Store Manager / Store Incharge Role Summary - The sales executive will be responsible for the allotted inventory, customer handling, stock addition/deletion, and sales. The role shall be based out of the showroom to which the executive has been assigned. Key Responsibilities - The key responsibilities of the sales executive include, but are not limited to the following - 1. Stock handling - Receive stock additions, visual QC, and manage inventory 2. Sales - Assist Customers in purchasing leading to sales conversion who arrive at the showroom to buy jewelry - cross-sell/up-sell 3. Responsible for providing a great customer experience. Desired Competencies to perform this job successfully - a. Strong & fluent communication skills b. Ability to convince customers. c. Strong interpersonal skills d. Presentable physical appearance and grooming e. Secure family background f. Ability to speak the English and local language

: Job TitleHigh Value Payments, AS LocationMumbai, India Role Description We are seeking a well-rounded candidate to help managing the collection mandates covering Cheque and Cash. The candidate should have a good understanding of the product and should have the ability to coordinate with various internal and external stake holders including vendors and customers. Collection activity is largely under outsourced model and candidate must possess managerial & governance skills to drive & negotiate with the service partners to manage the BAU. The candidate should also have a good hold on RBI circulars related to Cash and Cheque process. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Managing Cheque and Cash Collection process, including PDC and PSBC collection process. Managing key/platinum names Vendor Governance Customer Management Coordinating with internal and external stake holders Review and Vendor Audit Participate in automation to minimise the manual intervention and elimination of error in processing. Analyse the data and prepare the dashboard on the product / client performance. Adherence to various regulatory aspects related to Cash and Cheque collection Vendor Negotiation Your Skills and Experience: Must Have Good knowledge on Cash Management services. Well versed with RBI circulars related to cheque and cash product Strong experience in Vendor Management including administration, costing and service delivery management. Strong experience on Governance of cash vendor and RBI circulars Good data analytical skills. Experience / Qualifications: Minimum 5-10 years relevant experience in cheque clearing, vendor governance and Cash vendor management. Graduate or postgraduate from well-known university. How well support you

Job Description: 1) Building and maintaining profitable relationships with key customers. 2) Expanding the customer base upselling and cross-selling . 3) Understanding key customer individual needs and addressing these. 4) Superior product knowledge. 5) A team player with leadership skills. 6) Maintain a positive attitude focused on customer satisfaction. 7) Conduction business reviews using CRM programs. 8) Keep customers updated on the latest products. 9) Know your competition and strategies accordingly. 10) Building positive relationships with customers.

The Customer Experience Executive will handle all non-sales inbound calls such as post-booking support, general queries, and cross-departmental escalations. The role focuses on ensuring quick resolution and exceptional service. Key Responsibilities Attend and manage non-sales inbound calls. Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech). Assist with booking changes, payment queries, and property information. Update all customer interactions accurately in the CRM. Follow up on open tickets until closure. Maintain a professional, empathetic, solution-driven approach. Collect customer feedback and ensure service quality. Requirements 03 years of experience in customer support (hospitality/travel preferred). Strong communication skills in English and Hindi. Problem-solving mindset with excellent time management. CRM and call handling tool familiarity is a plus. Work Details 9-hour rotational shifts on a roster basis (including weekends with 1 weekly off).

As a Lead Systems Engineer here at Honeywell, you will play a critical role in the design, implementation, and management of complex systems and solutions that drive innovation, safety, and efficiency across various industries. You will work within cross-functional teams on cutting-edge projects that transform the way businesses operate. In this role, you will impact the design and architectural aspects of complex systems, ensuring that they align with Honeywells quality standards and industry best practices while addressing complex engineering challenges. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. Bachelor s degree in mechanical or Aeronautical Engineering, master s degree would be advantageous. Minimum of 10 years experience with 5 years Systems Engineering background. Working experience and knowledge in Propulsion System/ large mechanical systems for Aerospace. Good understanding of Systems Development Standards (DO160, ARP 1338 etc. ) Proficient with Requirement Management Tools such as DOORS, DXL script etc. Experience in performing system audits to ensure intended system functionality, operation and performance requirements are achieved. WE VALUE Skilled change agent with proven ability to drive transformational/cultural improvement. Detailed knowledge of aerospace qualifications and certification requirements. Leadership Skills - decision making, customer management, driving results, and bias for action. Demonstrated knowledge of product development processes and tools. Demonstrated ability to maneuver in the face of conflict or organizational dynamics. Skilled in creating order and structure in an uncertain or ambiguous environment. Mature leader able to impose a management operating system which minimizes bureaucracy while still satisfying required procedures, program management principles, and product development processes. Ability to effectively influence others, strong delegation abilities, good mentoring skills Demonstrated ability to execute quickly under strict schedule constraints while still achieving technical objectives. Strong bias for action, high energy level, detail oriented and analytical thinker. Comfortable working on multiple projects at the same time. Excellent leadership, interpersonal & communication skills are keys to success. Must be able to be a driver while maintaining strong collaborative relationships and clear roles and responsibilities with team members and stakeholders. Able to identify the critical few issues on any effort and drive them to resolution to assure success. Skilled in leading and communicating across multiple functions and organizational levels. Able to communicate effectively from the individual contributor level to the Executive Leadership level. Bachelor s degree in mechanical or Aeronautical Engineering, master s degree would be advantageous. Minimum of 10 years experience with 5 years Systems Engineering background. Working experience and knowledge in Propulsion System/ large mechanical systems for Aerospace. Good understanding of Systems Development Standards (DO160, ARP 1338 etc. ) Proficient with Requirement Management Tools such as DOORS, DXL script etc. Experience in performing system audits to ensure intended system functionality, operation and performance requirements are achieved. WE VALUE Skilled change agent with proven ability to drive transformational/cultural improvement. Detailed knowledge of aerospace qualifications and certification requirements. Leadership Skills - decision making, customer management, driving results, and bias for action. Demonstrated knowledge of product development processes and tools. Demonstrated ability to maneuver in the face of conflict or organizational dynamics. Skilled in creating order and structure in an uncertain or ambiguous environment. Mature leader able to impose a management operating system which minimizes bureaucracy while still satisfying required procedures, program management principles, and product development processes. Ability to effectively influence others, strong delegation abilities, good mentoring skills Demonstrated ability to execute quickly under strict schedule constraints while still achieving technical objectives. Strong bias for action, high energy level, detail oriented and analytical thinker. Comfortable working on multiple projects at the same time. Excellent leadership, interpersonal & communication skills are keys to success. Must be able to be a driver while maintaining strong collaborative relationships and clear roles and responsibilities with team members and stakeholders. Able to identify the critical few issues on any effort and drive them to resolution to assure success. Skilled in leading and communicating across multiple functions and organizational levels. Able to communicate effectively from the individual contributor level to the Executive Leadership level. Ability to Lead preparation of concept of operations, operational specs, functional specs and associated system specifications across Engines and Power Systems product lines. Managing requirements from elicitation, definition/capture, decomposition, allocation, prioritization, tracking, test mapping and derived identification. Provide product level certification guidance to the engineering team. Coordinate and facilitate meetings and other communication with internal engineering functions and regulatory functions. Execute multiple programs under strict schedule constraints while still achieving technical and delivery objectives Ability to Lead preparation of concept of operations, operational specs, functional specs and associated system specifications across Engines and Power Systems product lines. Managing requirements from elicitation, definition/capture, decomposition, allocation, prioritization, tracking, test mapping and derived identification. Provide product level certification guidance to the engineering team. Coordinate and facilitate meetings and other communication with internal engineering functions and regulatory functions. Execute multiple programs under strict schedule constraints while still achieving technical and delivery objectives

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & professionalism * Collaborate with teams on process improvements

Role & responsibilities Build strong, long-lasting relationships with customers and act as their trusted advisor. Own the entire customer lifecycle post-sale onboarding, training, adoption, engagement, renewal, and expansion. Drive product adoption and usage by providing proactive support, education, and training. Understand customer needs and objectives and align them with our solutions. Manage and resolve customer issues promptly, ensuring a high level of satisfaction. Collaborate with Sales, Product, and Support teams to ensure customer success. Conduct regular business reviews and gather customer feedback for continuous improvement. Track customer health metrics and identify risk indicators to drive retention strategies. Maintain accurate records of customer interactions and progress in CRM systems. Preferred candidate profile Bachelor's degree in business, Marketing, or related field. 3+ years of experience in customer success, or related roles. Excellent communication, presentation, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Familiarity with CRM tools (e.g., Salesforce, HubSpot, Zoho). Proactive, self-motivated, and organized with a customer-first mindset. Experience in SaaS, B2B, or tech industry preferred (if applicable). Only Male Candidates Preferred.

MBA Candidates in Technology Sales & Marketing only Role & responsibilities: Please note: This is a B2B technology sales position. Applicants looking for B2C roles will not be considered. Knowledge of IT (software) sales life cycle and effective & excellent communication skills Capable of building a good customer base for Data Analytics and related services business lines. Capable of cold-calling in order to create interest in products and services, generating new business leads and arranging meetings; Generate, identify, and qualify business leads. Capable of identifying and developing new business through networking & courtesy and follow-up calls. Ability to prepare and deliver customer presentations and demonstrations of the software and service offerings, articulately and confidently. Work on assignment closure with the clients until it gets closed. We offer a good learning ground and solid career path. Ideal candidate will be a highly motivated sales person with sound leadership skills. Preferred: 6 months to 1 year of experience in IT sales. Preferred candidate profile The candidate must have completed an MBA in Sales & Marketing from a top-tier college. This role is eligible for bonus/commission. Candidates residing in Bangalore location will be preferred.

Hi Jobseekers , Greetings from ShiningstarsITPL!! Hiring for WORK FROM HOME !!! POSITION - Customer Care Executive ########################WORK FROM HOME !!!####################### MANDATORY CRITERIA TO APPLY FOR THE SAME : Must have own laptop with - i5 Processor Windows 10 pro 8 GB RAM WIFI speed : Above 50 mbps Power Backup ########################WORK FROM HOME !!!####################### ELIGIBILITY - Both graduates and undergraduates can apply. Fresher and Experienced all can apply. Have good command over hindi and english. Must be comfortable with Rotational shifts. Salary : FRESHER - 18k CTC - 14k in hand + Quarterly Bonus : EXPERIENCED - 20K CTC - 17K in hand = Quaterly Bonus Interested and eligible candidates may reach out to : Anuj: 9214602997 Aliya: 9140789127 Anwesha: 7080322333 Niyati:9369022693 Regards, (HR EXECUTIVE) ShiningstarsITPL ########################WORK FROM HOME !!!####################### ########################WORK FROM HOME !!!#######################

Role & responsibilities Customer care manager all work Repoting to your senieros and KIA officials Customer Satisfaction and other all works Scoring maintance 0 Complain etc Preferred candidate profile

Role & responsibilities To manage day to day operations of the store. To take orders from clients efficiently. To manage delivery of the orders taken. To maintain the store's arrangement

The MySQL Engineer works with other team members within the Operations Department along with team members in the Software Design and Development departments to provide database support and reports as required. The MySQL Engineer has the following Roles and Responsibilities: Provide support and maintenance to existing database systems (MySQL) Develop and maintain business intelligence dashboards Generate and distribute management reports in accurate and timely manner Develops documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current data architecture to improve reporting efficiency and consistency Perform data analysis for generating reports on periodic basis Develop systems for customer management and internal communication Provide strong reporting and analytical information support to management team Generate both periodic and ad hoc reports as needed Understand customer problems and provide appropriate technical solutions Analyze business information to identify process improvements for increasing business efficiency and effectiveness Participate in cross-functional meetings to resolve recurring customer issues Provide customer support and assistance in issue troubleshooting and resolution Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Expert in MySQL Communication skills Good analytical and problem-solving skills Presentation Skills Logical thinker Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Experience : Technical Support Executive Minimum 2 years of experience in MySQL

The MySQL Engineer works with other team members within the Operations Department along with team members in the Software Design and Development departments to provide database support and reports as required. The MySQL Engineer has the following Roles and Responsibilities: Provide support and maintenance to existing database systems (MySQL) Develop and maintain business intelligence dashboards Generate and distribute management reports in accurate and timely manner Develops documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current data architecture to improve reporting efficiency and consistency Perform data analysis for generating reports on periodic basis Develop systems for customer management and internal communication Provide strong reporting and analytical information support to management team Generate both periodic and ad hoc reports as needed Understand customer problems and provide appropriate technical solutions Analyze business information to identify process improvements for increasing business efficiency and effectiveness Participate in cross-functional meetings to resolve recurring customer issues Provide customer support and assistance in issue troubleshooting and resolution Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Expert in MySQL Communication skills Good analytical and problem-solving skills Presentation Skills Logical thinker Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Experience : Technical Support Executive Minimum 2 years of experience in MySQL

About Us Flexmoneys mission is to Democratize and Simplify Consumer Finance . Our best-in-class embedded digital finance platform enables any retailer, e-commerce merchant or other commerce partner to offer the widest range of embedded, frictionless instant digital affordability options from multiple trusted lenders across all customer touch points. We work with trusted lending partners (Banks, NBFCs and Fintechs) to develop and offer regulator compliant, instant digital credit products embedded in consumer journeys. What are we doing What will you do You are supposed to build and manage digital lending and origination partnerships with new lending partners. This includes working with lending partners and internal stakeholders to enhance and drive NTB origination success rates with lending partners including enabling such partners with appropriate digital journeys, alternate data and negotiating underwriting policies. In addition, this person will work with lending partners to conceptualize, define, bring to market, scale and monetize tailored new digital lending origination products as appropriate for vertical segments and key merchant requirements across Flexmoneys omni-channel network of merchant and commerce partners. Key Skills: 1. Market map, identify, on-board and build a strong network of Digital Lending Partners, focused on instant origination across key commerce categories across Flexmoneys merchant and commerce network 2. Work with the Lenders and External and Internal Stakeholders to create frictionless, digital customer onboarding journeys for different commerce segments and merchant sales channels 3. Conceive, Plan and Launch new lending products to drive Revenue Growth and through Cross Sell and Upsell 4. Business Plan for Lender Acquisition: Create business plan covering total market size, segmentation, go to market plan, pricing strategy and overall approach. Finalize list of accounts to target 5. Portfolio Monitoring: Work with the Lenders to help improve the overall approval rate and manage the risk for the Lenders 6. Custodian of Regulatory and Ecosystem level Enabler pertaining to Lending: Be updated with all Regulatory and Ecosystem level changes that impact Digital Lending The job holder must ensure he/she is fully aware of all the Compliance Policies and procedures issued in relation to the various types of Lenders What we look for 1. 6-8 years of experience in Lending with at least 3 years of working experience on Digital Lending, preferably with NBFC/Fintech partners 2. Should have a good understanding of Credit Policies and working with Credit Risk teams and partners to build custom underwriting and risk mitigation framework 3. Should have prior experience in building B2B Lending Partnerships and building new Digital Journeys with multiple stakeholders 4. Good communication and presentation skill 5. Strong understanding of Lending P&L 6. Go-getter, self-motivated and has the drive to create strong funnel and close multiple deals 7. Strong negotiation and customer management skills. Able to do the balanced task of promoting customer satisfaction within Flexmoney and grow Flexmoney revenue with the customer 8. Post-Graduate degree in Business Management is preferred 9. Should have excellent data interpretation abilities and strong MS Excel knowledge,

Need to have strong communication skill to handle Hindi and English language Need to have strong dealer and customer management Need to handle service engineers for day to day operations Service Scheduling dealer / distributor management Customer Communication : Serve as the main point of contact for customers regarding service inquiries, updates, and scheduling. Collaborate with the sales team to provide technical support, product information, and service recommendations to customers during the sales process. Coordinate with the parts department to ensure availability of required parts and materials for service jobs. Assign service requests to technicians based on skill level, availability, and workload. Address any issues or concerns raised by customers and implement corrective actions as needed. Maintain accurate records of service activities, including service orders, work performed, parts used, and customer communications. Qualifications: Bachelors degree in in any field Fresher / experienced Experience in Tally software Proficiency in Hindi is an added advantage Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers and internal teams. Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively. Proficiency in Microsoft Office Suite Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Yearly bonus Work Location: In person,

Roles and Responsibilities This is domiciliary care industry where we need to provide tailored package to service user/ patient by allocating care taker who matches the requirement; and also making sure compliance are met along with ongoing operation. Manage customer relationships through effective communication, empathy, and problem-solving. Develop strong Service user and patient relationships by understanding their needs and providing tailored package. Identify opportunities for upselling and cross-selling services to existing service users. Collaborate with internal teams to resolve complex issues and improve overall Service user satisfaction. Maintain accurate records of customer interactions using spreadsheet and software. This role also require hiring care takers, maintaining compliance and also business development activity by going out in the field. Desired Candidate Profile 1-6 years of experience in a similar role (customer service or health care background preferred but other candidates who have passion for this industry with similar skillsets are welcome to apply). Excellent interpersonal skills with ability to build rapport with customers at all levels. Strong communication skills with convincing power; presentable appearance required. Ability to work independently as well as part of a team; flexible approach essential.

Hi, We are hiring for international customer service voice process Graduate/Undergraduate with 6 months international experience can apply Salary - 5 LPA Cabs are provided Location - Noida/Mumbai (Malad) Call/Whatsapp - 9911988895

1)Managing multi-level and cross functional teams to achieve organizational goals. 2)Suggest new methods to address customer’s needs. 3)Monitor relationships with existing customers through systems. 4)Review customer-complaint.

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Desired Candidate Profile 1 year of experience 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai