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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Blended & Chat Process - Professional

International Blended & Chat Process - Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 3 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

inbound customer service customer service bpo customer service international call center voice process customer relationship inbound voice process customer support customer care customer retention customer management voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues via phone, email, and chat.
Provide excellent customer service and ensure satisfaction.
Work effectively in a team environment to achieve common goals.
Utilize problem-solving skills to address complex customer complaints.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide accurate information.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a blended process environment, including phone, email, and chat support.
Strong problem-solving and analytical skills.
Proficient in using computer applications and software.
Ability to adapt to changing situations and priorities.
Strong attention to detail and organizational skills.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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