30 Inbound Customer Service Jobs
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0.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Greetings from Access Healthcare! Were Hiring | International Voice Process Chennai Looking for an exciting opportunity in the International Voice Process? Join our dynamic team and build your career with us! Job Details: Location: Chennai Work Mode: Work from Office (WFO) Shift: Night Shift Transport: Two-way cab facility provided Eligibility: Excellent communication skills in English Willingness to work night shifts Immediate joiners preferred Freshers and experienced candidates can apply How to Apply: Interested candidates can contact or share their resume with: Nazarudeen HR 8903902178 Apply now and take the next step in your career!
Posted 21 hours ago
1.0 - 4.0 years
3 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Job Role: Virtual Relationship Manager (VRM) Kotak Mahindra Bank Location: Thane West Employment Type: Full-time Department: Banking Sales Payroll: Directly on Kotak Mahindra Banks payroll Eligibility Criteria: Gender: Male/Female candidates can apply Eperience: Minimum 1 year of experience in banking sales or BPO voice process with sales exposure No freshers will be considered No employment gap of more than 6 months Education: Graduate (any stream) Age: 18 to 32 years Communication Skills: Excellent verbal communication in English Good with mathematical calculations Well-groomed and polished, with customer interaction skills Preferred Background: Prior experience in BPO voice process with s...
Posted 3 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop Indias Largest BPO Recruitment Company. Call HR Jharana-9380964680 We are looking for enthusiastic and customer-oriented candidates to join our team for an International Voice Process. The role involves handling inbound calls from UK/US customers and delivering excellent customer service while meeting quality and productivity standards. Key Responsibilities Handle inbound calls from international customers Understand customer concerns and provide accurate resolutions Ensure high levels of customer satisfaction Update and maintain customer records in CRM systems Meet CSAT, AHT, and quality targets Follow company guidelines and compliance policies Required Skills Excelle...
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Eligibility Criteria: Qualification: Undergraduate / Graduate Experience: 6 months 1 year in Voice Process (Mandatory) Work Details: 5 Days Working 2 Rotational Week Offs Rotational Shifts Salary & Benefits: Salary: Up to 31,000 In-Hand Night Shift Allowance 2-Way Cab Facility Excellent Growth Opportunities within the organization For More Details Call HR Muskan On- 9380976296 / 9964080000 or 7090020000 or visit Our...
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply,salary upto - Rs. 30000 in hand,6 days a week working, Call/WhatsApp @ 9354475254 (HR Nainy)
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - Rs. 30000 in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013
Posted 1 week ago
3.0 - 8.0 years
2 - 7 Lacs
Gurugram
Work from Office
Min 3 yrs exp required in International voice process Salary upto 7lpa (hike on last drawn) UAN CHECK 5 days working One side cab Australian shifts Graduates only Immediate joiners only Interested may dm: Taranpreet Kaur: 7217649106
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
18,000 – 21,000 CTC (2.1–2.5 LPA) Job Role: You will handle inbound customer calls, resolve queries, and provide a smooth and professional customer experience. Inbound banking-related call handling.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K In-Hand 18K CTC Handle inbound customer calls, solve queries Fresher can apply
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 1 week ago
6.0 - 10.0 years
5 - 10 Lacs
Gurugram
Work from Office
Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Note - Shining Stars ITPL does not charge candidates for any job opportunities. Hi Job Seekers Greetings from Shining Stars ITPL We're Hiring: Customer Support Executive | Noida Location Join one of the top Multinational BPOs and kick-start your career in a dynamic, growth-driven environment! Profile:- Customer Support Executive Requirement : Any Undergraduate / Graduate / Fresher / Experience can apply. Location: Noida Working Days: 6 Days a Week Week Off: 1 Rotational Off Salary: 17K CTC - 30K CTC ( Based on last drawn Salary) Eligibility Criteria: Graduate / Undergraduate all can apply. Excellent English communication skills (both verbal & written) Basic computer knowledge Freshers and ca...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
Resolve customer complaints and provide accurate solutions Maintain proper documentation of customer interactions Follow company policies and banking compliance guidelines Achieve daily and monthly performance targets
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Navi mumbai
Work from Office
WERE HIRING | ICICI LOMBARD GENERAL INSURANCE Vertical CRT (Customer Relationship Team) Designation: Customer Relationship Manager (CRM) Process: 100% Voice | Inbound Calling REQUIREMENTS: Graduation Mandatory Excellent communication skills Good Thought Process Job Responsibilities : Handle customer queries & concerns over calls Provide accurate information and resolution Ensure excellent customer experience Salary Package : Fresher: 16,000 (In-hand) | CTC: 2.50 LPA Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA Salary depends on years of experience & last drawn CTC Shift Timings (9.5 hrs. shift – rotational): Male Candidates : Between 7:00 AM – 12:30 AM (Night Shifts 24x7) Female Candid...
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Thane
Work from Office
PROCESS : VOICE PROCESS (INTERNATIONAL) SALARY : 21K TO 30K LOCATION : AIROLI AND THANE ONE WAY CAB SERVICE PROVIDING HSC WITH 6 MONTHS EXP AND GRADUATE FRESHER PROCESS: INBOUND CUSTOMER SERVICE GOOD ENGLISH COMMS REQUIRED HR SHILPA 9136283188
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, India's Largest BPO Recruitment Company Call HR Zaan - 6360065418 Loc: Electronic City / Koramangala / Bommanahalli (WFO)/ Mahadevapura / Sarjapura Shift:US/UK | 5 -day week with sat - sun off| CTC: 3.5 LPA to 6.5 LPA + incentives 2 way cab with night shift allowance Role: Inbound/outbound calls Skills: Excellent English speakers Call HR Zaan - 6360065418or 7090020000 WhatsApp for immediate response Or Visit jobshop.ai to apply for more jobsYou Can also walkin Directly to JobShop 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 ****PLEASE DO REFER YOUR FRIENDS****
Posted 3 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Customer service Executive If you are interested in joining our team, please share your resume at nikitarawat1policybarzaar.com or via WhatsApp at 8130310269 Customer service Executive Location: Gurugram Contact Person - HR Nikita Rawat- WhatsApp your resume to 8130310269 or email to nikitarawat1@policybazaar.com. Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) CTC: 2.55 - 4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clie...
Posted 4 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai, Navi mumbai
Work from Office
Hiring for Multiple BPO Processes Immediate Joiners Only! Were back with exciting *BPO* opportunities for *Voice, Non-Voice* roles! Requirements:* HSC / Graduate Freshers & Experienced both welcome Excellent English communication skills Comfortable with rotational shifts (majority night shifts) Day shift available for limited processes Only for candidates currently staying in Mumbai (No relocation) Job Locations: Thane | Navi Mumbai | Mumbai Salary upto 38k + Performance Incentives Openings for: Travel Process *Voice / Customer Support* Customer Service *Inbound/Outbound Calling (Voice)* Chat / Blended Process *Email & Chat (Non-Voice)* Medical / Healthcare Billing *Back Office / Semi-Voice*...
Posted 4 weeks ago
6.0 - 11.0 years
Mumbai suburban, Navi mumbai, Mumbai (all areas)
Work from Office
TCS BPS IS HIRING FOR INTERNATIONAL VOICE CUSTOMER SERVICE ROLE at MUMBAI! Kindly go through the norms below and apply only if its relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service (VOICE) experience preferred. Graduate and above with minimum 12 months’ experience and HSC with minimum 18 months’ experience and maximum 12 years' experience in contact center industry. Flexible working in rotational shifts, including night shifts Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from ...
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Navi mumbai
Work from Office
Responsibilities: Resolve complaints promptly Manage international customer queries via phone & email Maintain high NPS scores through excellent service delivery Provide timely solutions to customers' issues
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Tata Digital (Frontend) - Inbound Calls & Email Support Minimum 6 Month of Exp. Salary: 25K CTC | 20K Inhand Rotational Shifts. Female Candidates: Rotational Day Shifts. Male Candidates: 24*7 Rotational Shifts. 1 rotational week off. Required Candidate profile Qualification: Graduate (Any discipline). Location: Malad Aspee, Mumbai. More Enquiry, HR Suresh - 7030021413
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo customer service voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with rotational shifts. salary 22k-35CTC Contact HR MONA-8168335948
Posted 1 month ago
Exploring Inbound Customer Service Jobs in India
In India, the inbound customer service job market is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in this field. Inbound customer service roles involve interacting with customers to address their queries, provide assistance, and ensure a positive customer experience. Companies across various industries such as e-commerce, IT, telecommunications, and finance often have a high demand for skilled professionals in this domain.
Top Hiring Locations in India
- Bangalore
- Mumbai
- Delhi
- Hyderabad
- Chennai
These cities are known for their bustling job markets and offer a plethora of opportunities for inbound customer service professionals.
Average Salary Range
The average salary range for inbound customer service professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
Career Path
In the field of inbound customer service, a typical career path may progress as follows: - Customer Service Representative - Senior Customer Service Executive - Team Leader - Operations Manager - Customer Service Manager
Advancing in this career path often requires gaining experience, honing communication skills, and showcasing leadership abilities.
Related Skills
In addition to strong communication and problem-solving skills, inbound customer service professionals may benefit from having skills such as: - Active Listening - Empathy - Time Management - Conflict Resolution - Multitasking
Interview Questions
- What do you understand by inbound customer service? (basic)
- How do you handle irate customers? (medium)
- Can you give an example of a time when you went above and beyond for a customer? (medium)
- How do you prioritize tasks when dealing with multiple customer inquiries simultaneously? (medium)
- What metrics do you think are important to measure the success of a customer service team? (advanced)
- How would you handle a situation where a customer is dissatisfied with the company's product or service? (medium)
- Describe a time when you had to deal with a particularly challenging customer. How did you handle it? (medium)
- How do you stay updated with product knowledge and company policies to better assist customers? (basic)
- What strategies do you use to de-escalate tense situations with customers? (medium)
- How do you ensure confidentiality and data security while assisting customers with their concerns? (medium)
- ...and more
Closing Remark
As you prepare for your job search in the inbound customer service domain, remember to showcase your communication skills, empathy, and ability to handle challenging situations effectively. With the right preparation and confidence, you can excel in your interviews and secure a rewarding career in this field. Best of luck in your job search!
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