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30 Inbound Customer Service Jobs

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International Voice Process Executive
Access Healthcare

0.0 - 4.0 years

2 - 5 Lacs

Chennai

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Greetings from Access Healthcare! Were Hiring | International Voice Process Chennai Looking for an exciting opportunity in the International Voice Process? Join our dynamic team and build your career with us! Job Details: Location: Chennai Work Mode: Work from Office (WFO) Shift: Night Shift Transport: Two-way cab facility provided Eligibility: Excellent communication skills in English Willingness to work night shifts Immediate joiners preferred Freshers and experienced candidates can apply How to Apply: Interested candidates can contact or share their resume with: Nazarudeen HR 8903902178 Apply now and take the next step in your career!

Posted 21 hours ago

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Virtual Relationship Manager (VRM) Salary Upto 35K....Apply Here !
Kotak Mahindra Bank

1.0 - 4.0 years

3 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

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Job Role: Virtual Relationship Manager (VRM) Kotak Mahindra Bank Location: Thane West Employment Type: Full-time Department: Banking Sales Payroll: Directly on Kotak Mahindra Banks payroll Eligibility Criteria: Gender: Male/Female candidates can apply Eperience: Minimum 1 year of experience in banking sales or BPO voice process with sales exposure No freshers will be considered No employment gap of more than 6 months Education: Graduate (any stream) Age: 18 to 32 years Communication Skills: Excellent verbal communication in English Good with mathematical calculations Well-groomed and polished, with customer interaction skills Preferred Background: Prior experience in BPO voice process with s...

Posted 3 days ago

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Customer Care Associate - International Process | BLR
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop Indias Largest BPO Recruitment Company. Call HR Jharana-9380964680 We are looking for enthusiastic and customer-oriented candidates to join our team for an International Voice Process. The role involves handling inbound calls from UK/US customers and delivering excellent customer service while meeting quality and productivity standards. Key Responsibilities Handle inbound calls from international customers Understand customer concerns and provide accurate resolutions Ensure high levels of customer satisfaction Update and maintain customer records in CRM systems Meet CSAT, AHT, and quality targets Follow company guidelines and compliance policies Required Skills Excelle...

Posted 1 week ago

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Grab the Chance For Customer Voice Process| Sal Upto-40k@Bangalore
JobShop

0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Eligibility Criteria: Qualification: Undergraduate / Graduate Experience: 6 months 1 year in Voice Process (Mandatory) Work Details: 5 Days Working 2 Rotational Week Offs Rotational Shifts Salary & Benefits: Salary: Up to 31,000 In-Hand Night Shift Allowance 2-Way Cab Facility Excellent Growth Opportunities within the organization For More Details Call HR Muskan On- 9380976296 / 9964080000 or 7090020000 or visit Our...

Posted 1 week ago

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Customer Care Jobs In Gurgaon
Smart Vision Consultancy Services

0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ gurugram

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Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply,salary upto - Rs. 30000 in hand,6 days a week working, Call/WhatsApp @ 9354475254 (HR Nainy)

Posted 1 week ago

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Domestic BPO Customer Service Jobs In Gurgaon
Smart Vision Consultancy Services

0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ gurugram

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Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - Rs. 30000 in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

Posted 1 week ago

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Customer Service Representative
Imaginators Try Going Beyond

3.0 - 8.0 years

2 - 7 Lacs

Gurugram

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Min 3 yrs exp required in International voice process Salary upto 7lpa (hike on last drawn) UAN CHECK 5 days working One side cab Australian shifts Graduates only Immediate joiners only Interested may dm: Taranpreet Kaur: 7217649106

Posted 1 week ago

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Customer Executive - Banking Process
Arise Solutions

0.0 - 2.0 years

1 - 2 Lacs

Vadodara

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18,000 – 21,000 CTC (2.1–2.5 LPA) Job Role: You will handle inbound customer calls, resolve queries, and provide a smooth and professional customer experience. Inbound banking-related call handling.

Posted 1 week ago

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Urgent Hiring Customer Support Representative
Arise Solutions

0.0 - 1.0 years

1 - 2 Lacs

Vadodara

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Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K In-Hand 18K CTC Handle inbound customer calls, solve queries Fresher can apply

Posted 1 week ago

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Customer services Jobs in gurgaon
Smart Vision Consultancy Services

2.0 - 5.0 years

1 - 4 Lacs

Gurugram

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Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

Posted 1 week ago

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Assistant Manager - Service
Policybazaar

6.0 - 10.0 years

5 - 10 Lacs

Gurugram

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Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...

Posted 1 week ago

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Hiring For International Voice Process / Call Center/ Sal upto 6.5 lp
The Job Factory

1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

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Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...

Posted 2 weeks ago

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Customer Support Executive
Shining Stars Institution & travels

0.0 - 4.0 years

2 - 3 Lacs

Noida

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Note - Shining Stars ITPL does not charge candidates for any job opportunities. Hi Job Seekers Greetings from Shining Stars ITPL We're Hiring: Customer Support Executive | Noida Location Join one of the top Multinational BPOs and kick-start your career in a dynamic, growth-driven environment! Profile:- Customer Support Executive Requirement : Any Undergraduate / Graduate / Fresher / Experience can apply. Location: Noida Working Days: 6 Days a Week Week Off: 1 Rotational Off Salary: 17K CTC - 30K CTC ( Based on last drawn Salary) Eligibility Criteria: Graduate / Undergraduate all can apply. Excellent English communication skills (both verbal & written) Basic computer knowledge Freshers and ca...

Posted 2 weeks ago

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Urgent Hiring - Banking Customer Service Executive
Arise Solutions

0.0 - 2.0 years

1 - 2 Lacs

Vadodara

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Resolve customer complaints and provide accurate solutions Maintain proper documentation of customer interactions Follow company policies and banking compliance guidelines Achieve daily and monthly performance targets

Posted 2 weeks ago

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Customer Relationship Manager (CRM)
ICICI Lombard

0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Navi mumbai

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WERE HIRING | ICICI LOMBARD GENERAL INSURANCE Vertical CRT (Customer Relationship Team) Designation: Customer Relationship Manager (CRM) Process: 100% Voice | Inbound Calling REQUIREMENTS: Graduation Mandatory Excellent communication skills Good Thought Process Job Responsibilities : Handle customer queries & concerns over calls Provide accurate information and resolution Ensure excellent customer experience Salary Package : Fresher: 16,000 (In-hand) | CTC: 2.50 LPA Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA Salary depends on years of experience & last drawn CTC Shift Timings (9.5 hrs. shift – rotational): Male Candidates : Between 7:00 AM – 12:30 AM (Night Shifts 24x7) Female Candid...

Posted 2 weeks ago

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Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

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Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 2 weeks ago

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Customer Service Executive - HSBC / 5 Days Working / @Thane
Teleperformance (TP)

1.0 - 4.0 years

2 - 5 Lacs

Mumbai, Thane, Navi mumbai

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Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179

Posted 3 weeks ago

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Customer Service Executive
Career Guideline

1.0 - 3.0 years

1 - 3 Lacs

Thane

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PROCESS : VOICE PROCESS (INTERNATIONAL) SALARY : 21K TO 30K LOCATION : AIROLI AND THANE ONE WAY CAB SERVICE PROVIDING HSC WITH 6 MONTHS EXP AND GRADUATE FRESHER PROCESS: INBOUND CUSTOMER SERVICE GOOD ENGLISH COMMS REQUIRED HR SHILPA 9136283188

Posted 3 weeks ago

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International voice | Fresher & Exp | sal-3-7 LPA | BLR | WFO
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Job description Greetings from JobShop, India's Largest BPO Recruitment Company Call HR Zaan - 6360065418 Loc: Electronic City / Koramangala / Bommanahalli (WFO)/ Mahadevapura / Sarjapura Shift:US/UK | 5 -day week with sat - sun off| CTC: 3.5 LPA to 6.5 LPA + incentives 2 way cab with night shift allowance Role: Inbound/outbound calls Skills: Excellent English speakers Call HR Zaan - 6360065418or 7090020000 WhatsApp for immediate response Or Visit jobshop.ai to apply for more jobsYou Can also walkin Directly to JobShop 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 ****PLEASE DO REFER YOUR FRIENDS****

Posted 3 weeks ago

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Customer Service Executive
Policybazaar

0.0 - 4.0 years

2 - 4 Lacs

Gurugram

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Job Title: Customer service Executive If you are interested in joining our team, please share your resume at nikitarawat1policybarzaar.com or via WhatsApp at 8130310269 Customer service Executive Location: Gurugram Contact Person - HR Nikita Rawat- WhatsApp your resume to 8130310269 or email to nikitarawat1@policybazaar.com. Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) CTC: 2.55 - 4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clie...

Posted 4 weeks ago

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Customer Support Representative
Career Guideline

1.0 - 6.0 years

1 - 3 Lacs

Mumbai, Navi mumbai

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Hiring for Multiple BPO Processes Immediate Joiners Only! Were back with exciting *BPO* opportunities for *Voice, Non-Voice* roles! Requirements:* HSC / Graduate Freshers & Experienced both welcome Excellent English communication skills Comfortable with rotational shifts (majority night shifts) Day shift available for limited processes Only for candidates currently staying in Mumbai (No relocation) Job Locations: Thane | Navi Mumbai | Mumbai Salary upto 38k + Performance Incentives Openings for: Travel Process *Voice / Customer Support* Customer Service *Inbound/Outbound Calling (Voice)* Chat / Blended Process *Email & Chat (Non-Voice)* Medical / Healthcare Billing *Back Office / Semi-Voice*...

Posted 4 weeks ago

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Customer Service Executive
Tata Consultancy Services

6.0 - 11.0 years

Mumbai suburban, Navi mumbai, Mumbai (all areas)

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TCS BPS IS HIRING FOR INTERNATIONAL VOICE CUSTOMER SERVICE ROLE at MUMBAI! Kindly go through the norms below and apply only if its relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service (VOICE) experience preferred. Graduate and above with minimum 12 months’ experience and HSC with minimum 18 months’ experience and maximum 12 years' experience in contact center industry. Flexible working in rotational shifts, including night shifts Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from ...

Posted 1 month ago

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Customer Support Representative
Career Guideline

1.0 - 6.0 years

2 - 4 Lacs

Navi mumbai

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Responsibilities: Resolve complaints promptly Manage international customer queries via phone & email Maintain high NPS scores through excellent service delivery Provide timely solutions to customers' issues

Posted 1 month ago

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Customer Service Executive (Inbound & Email) - Tata Digital (Frontend)
Teleperformance (TP)

1.0 - 3.0 years

2 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

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Tata Digital (Frontend) - Inbound Calls & Email Support Minimum 6 Month of Exp. Salary: 25K CTC | 20K Inhand Rotational Shifts. Female Candidates: Rotational Day Shifts. Male Candidates: 24*7 Rotational Shifts. 1 rotational week off. Required Candidate profile Qualification: Graduate (Any discipline). Location: Malad Aspee, Mumbai. More Enquiry, HR Suresh - 7030021413

Posted 1 month ago

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Urgently Hiring For customer support voice process in gurgaon
Smart Vision Consultancy Services

0.0 - 4.0 years

1 - 4 Lacs

Gurugram

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Gurgaon based bpo customer service voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with rotational shifts. salary 22k-35CTC Contact HR MONA-8168335948

Posted 1 month ago

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Page 1 of 2

Exploring Inbound Customer Service Jobs in India

In India, the inbound customer service job market is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in this field. Inbound customer service roles involve interacting with customers to address their queries, provide assistance, and ensure a positive customer experience. Companies across various industries such as e-commerce, IT, telecommunications, and finance often have a high demand for skilled professionals in this domain.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their bustling job markets and offer a plethora of opportunities for inbound customer service professionals.

Average Salary Range

The average salary range for inbound customer service professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the field of inbound customer service, a typical career path may progress as follows: - Customer Service Representative - Senior Customer Service Executive - Team Leader - Operations Manager - Customer Service Manager

Advancing in this career path often requires gaining experience, honing communication skills, and showcasing leadership abilities.

Related Skills

In addition to strong communication and problem-solving skills, inbound customer service professionals may benefit from having skills such as: - Active Listening - Empathy - Time Management - Conflict Resolution - Multitasking

Interview Questions

  • What do you understand by inbound customer service? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize tasks when dealing with multiple customer inquiries simultaneously? (medium)
  • What metrics do you think are important to measure the success of a customer service team? (advanced)
  • How would you handle a situation where a customer is dissatisfied with the company's product or service? (medium)
  • Describe a time when you had to deal with a particularly challenging customer. How did you handle it? (medium)
  • How do you stay updated with product knowledge and company policies to better assist customers? (basic)
  • What strategies do you use to de-escalate tense situations with customers? (medium)
  • How do you ensure confidentiality and data security while assisting customers with their concerns? (medium)
  • ...and more

Closing Remark

As you prepare for your job search in the inbound customer service domain, remember to showcase your communication skills, empathy, and ability to handle challenging situations effectively. With the right preparation and confidence, you can excel in your interviews and secure a rewarding career in this field. Best of luck in your job search!

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