Key Responsibilities: • Design and develop applications using Microsoft Power Platform (Power Apps & Power Automate) • Collaborate with cross-functional teams to build scalable and maintainable solutions • Integrate solutions with Azure services, including ADF, SQL Database, and data pipelines • Optimize workflows and ensure data integrity across systems Requirements: • 3 to 4 years of hands-on experience in Power Apps and Power Automate • Strong understanding of Azure services and data pipelines (ADF, Azure SQL DB) • Basic familiarity with Power BI is a plus, but not mandatory • Excellent communication and interpersonal skill

Role: Customer Care Executive - Inbound Service Voice process Walk in Interview: 12th to 17th May'25 by 10AM Qualification: Graduates Languages Known: Fluent English + Fluent Hindi + Any regional language Experience: Min 1 year BPO Exp (Mandate) Salary Offered: 26,000Take Home / 30000 CTC Benefits: - PF & Insurance - 1 way cab for boys after 10PM Logout (Within 12Kms Radius) Shifts: Day shifts for Girls & rotational shift for boys Age: 32 Max Key Responsibilities: > Providing assistance to customers via phone, addressing inquiries, and resolving issues. > Identifying problems and implementing solutions to ensure customer satisfaction. > Calling to the customers and Resolving their issues over phone. Note: Male/Female both can apply Address: Tower C, 11th Floor, Prestige Shantiniketan Sadaramangala, Hoodi, Village, Whitefield, Bengaluru, Karnataka 56004 Contact Person: Deekshitha 8618714935

Role: Customer Care Executive - Inbound Service Voice process Qualification: Graduates/ Undergraduates Languages Known: Average English + Any regional language (Except Telugu) Experience: Fresher Salary Offered: 15500 Take Home / 20000 CTC Benefits: - PF & ESIC - 1 way cab for boys after 10PM Logout (Within 12Kms Radius) - OT amount is 100rs per hour if they work for more than 9 hours. Shifts: Day shifts for Girls & rotational shift for boys Age: 26 Max Key Responsibilities: > Providing assistance to customers via phone, addressing inquiries, and resolving issues. > Identifying problems and implementing solutions to ensure customer satisfaction. > Placing the orders for paints. Note: Male candidates are preferred. Address: Tower C, 11th Floor, Prestige Shantiniketan Sadaramangala, Hoodi, Village, Whitefield, Bengaluru, Karnataka 560048 https://maps.app.goo.gl/6B2Sdaf7zB78xxZg9 Contact Person: Priyanka 6200504922

Paint Process Inbound Domestic Process Skills: Eng+ Hin+ Any Regional language - Customer Care Executive-Inbound Service Voice process Qualification: Graduates/ Undergraduates Salary: Exp: Upto 3.5LPA/ 25000 Take home Fresher: Upro 2.5LPA/16000 Take Home Experience: Fresher 1year BPO Experience(Graduate) 2 Years BPO Experience (UG) Benefits: PF, ESIC, Shifts - Day Rotational Age - 28 Max HR Priyanka 6200504922

Now Hiring: Customer Support Executive Automobiles_JD Location: Whitefield, Bengaluru Contact: Deekshitha 8618714935 Google Maps Location Eligibility: Qualification: Graduate (10+2+3) Languages: Excellent English + Hindi (Mandatory) Experience: 1 Year BPO Experience (Must) Age Limit: Max 32 Years Salary Package: 30,000 Take Home 35,000 CTC Perks & Benefits: Provident Fund (PF) & Insurance 1-Way Cab for Boys (Post 10 PM Logout, Within 12 km Radius) Shift Timings: Girls: Day Shifts Boys: Rotational Shifts Work Location: Tower C, 11th Floor, Prestige Shantiniketan, Sadaramangala, Hoodi Village, Whitefield, Bengaluru – 560048

MEGA WALK-IN DRIVE for Malayalam Speakers! FRESHERS Dont miss this opportunity walk in and get hired! Role: Customer Care Executive - Inbound Service Voice process Walk-In Dates: 02nd to 07th June 2025 by 10AM Qualification: Graduates/ Undergraduates Languages Known: Average English + Malayalam Experience: Fresher Salary Offered: 16000 Take Home / 20800 CTC Benefits: - PF & ESIC - 1 way cab for boys after 10PM Logout (Within 12Kms Radius) - OT amount is 100rs per hour if they work for more than 9 hours. Shifts: Day shifts for Girls & rotational shift for boys Age: 26 Max Key Responsibilities: > Providing assistance to customers via phone, addressing inquiries, and resolving issues. > Identifying problems and implementing solutions to ensure customer satisfaction. > Placing the orders for paints. Note: Male and Female both are preferred. Address: Tower C, 11th Floor, Prestige Shantiniketan Sadaramangala, Hoodi, Village, Whitefield, Bengaluru, Karnataka 560048 https://maps.app.goo.gl/6B2Sdaf7zB78xxZg9 Contact Person: Deekshitha 8618714935

Job Title : Assistant Manager - WFM & MIS Experience : 3-5 years Location : Whitefield, Bangalore Mode : Work from Office Working Days : 6 Days in a week Job Overview: We are seeking a proactive Assistant Manager WFM, MIS & Power Bi to manage and enhance data analytics and reporting functions. The role requires strong skills in Power BI and Excel to develop insightful reports and dashboards, optimize data processes, and support decision-making in a BPO environment. Key Responsibilities: Power BI Reporting : Design, develop, and maintain Power BI dashboards and reports to provide real-time business insights. MIS Reporting : Oversee the creation and distribution of daily, weekly, and monthly MIS reports across various business units. Data Analysis : Analyze large datasets, identify trends, and provide actionable insights to management. Collaboration : Work closely with business leaders and cross-functional teams to gather reporting requirements and deliver customized solutions. Data Integrity : Ensure the accuracy and integrity of data used in reports and dashboards. Automation & Process Optimization : Assist in automating manual reports and optimizing existing reporting processes. Presentation : Present findings in clear, concise formats suitable for different stakeholders. Support : Provide training and support to team members on data analysis tools and reporting processes. Client Management: Client management focuses on building and maintaining strong relationships with clients to meet their needs and ensure satisfaction. Key elements include: Communication: Regular, clear updates tailored to client preferences. Expectations Management: Set realistic goals and deliverables. Problem-Solving: Address challenges quickly and creatively. Relationship Building: Engage with clients regularly and offer additional value. Feedback: Collect and act on client feedback to improve service. Stakeholder Management: Stakeholder management involves managing individuals or groups who have an interest in a project or business. It includes: Identifying Stakeholders: Recognize all relevant stakeholders early. Understanding Needs: Address their interests and concerns. Communication: Keep stakeholders informed at key milestones. Building Relationships: Develop trust and engage regularly. Managing Conflicts: Resolve conflicting interests and find solutions. Capacity planning for a Business Process Outsourcing (BPO) involves ensuring the right resources are available to meet demand efficiently, while maintaining service quality. Key steps include: Demand Forecasting : Analyze historical data and trends, customer contracts, and market conditions to predict future workload. Workforce Planning : Calculate the required number of agents based on workload estimates. Consider skill mix, shift planning, and flexibility to handle demand fluctuations. Technology & Infrastructure : Ensure your systems (CRM, telephony, etc.) can scale with demand. Consider automation and AI for efficiency. SLA Compliance : Align staffing levels with service level agreements (SLAs) to avoid penalties, and include buffer capacity for unforeseen demand spikes. Performance Metrics : Monitor KPIs (e.g., response time, agent productivity) to ensure the right balance of resources. Scalability : Build flexibility into staffing (e.g., part-time agents) and consider outsourcing to scale quickly. Risk Management : Prepare for disruptions with contingency plans and backup systems. Continuous Monitoring : Regularly review performance and adjust resources as needed based on real-time data and feedback. By forecasting demand and adjusting resources effectively, BPOs can maintain smooth operations while meeting client expectations. Required Skills: Power BI : Strong experience in creating and maintaining Power BI dashboards, data modeling, and DAX queries. Advanced Excel : Proficiency in advanced Excel functions like VLOOKUP, SUMIF, Pivot Tables, and charts. Data Analysis : Solid understanding of data analysis techniques, including identifying trends, making data-driven decisions, and presenting insights. SQL : Ability to query databases (basic knowledge of SQL is a plus). Business Intelligence Tools : Familiarity with other BI tools (Tableau, QlikView, etc.) is a plus. Problem-Solving : Strong analytical and problem-solving skills to interpret data and identify process improvements. Communication : Excellent written and verbal communication skills to present complex data in a simple manner. Teamwork : Ability to work effectively in a team and collaborate across departments. Capacity Planning(BPO) , Stake Holder Management & Client Management Preferred Skills: Knowledge of data automation and workflow optimization tools. Experience in BPO or similar service-oriented environments. Qualifications: Bachelor’s degree in Business, Information Technology, or a related field. 3-5 years of relevant experience in Power BI, MIS, Data Analytics, or reporting within a BPO or corporate environment. Contact : Jagadish - 7339655795 / jagadish.r@genisys-group.com

Role & responsibilities - Proficient in Power BI, DAX, Power Query (M language). - Strong knowledge of data warehousing principles and ETL processes. - Hands-on experience in performance optimization. - Familiarity with Azure DevOps (ADO) for task management. Preferred candidate profile - Optimize dashboards and reports for performance, focusing on load times and efficient data refreshes. - Implement row-level security (RLS) to ensure appropriate access to sensitive data. Documentation & Communication - Develop and maintain detailed documentation, including Business Requirements Documents (BRDs), technical documentation, and user guides. - Communicate with stakeholders to understand requirements, present solutions, and gather feedback.

Job Title: MIS Executive Location: Whitefield, Bengaluru Experience: 24 years Industry: BPO / KPO / ITES Employment Type: Full-time, On-site Job Summary: We are seeking a detail-oriented and analytical MIS Executive to join our operations team in Whitefield, Bengaluru. The ideal candidate will be responsible for collecting, analyzing, and presenting operational data, developing reports, and ensuring data accuracy to support strategic decision-making in a high-paced BPO environment. Key Responsibilities: Develop and maintain daily, weekly, and monthly reports for operations and management Perform data analysis to track team performance, efficiency, and SLAs Use Excel (VLOOKUP, HLOOKUP, Pivot Tables, IF, Macros, etc.) to manage large data sets Create dashboards and data visualizations to present KPIs and trends Automate reporting processes where possible using tools like Power BI, SQL, or VBA Collaborate with operations, HR, and quality teams to provide actionable insights Identify anomalies, data gaps, and suggest improvements in data processes Ensure data integrity and security while handling sensitive information Required Skills & Qualifications: Bachelors degree in Commerce, IT, Statistics, or related field 24 years of hands-on experience in MIS/Data Reporting in a BPO environment Strong proficiency in Microsoft Excel (formulas, pivot tables, charts, macros) Working knowledge of SQL or data visualization tools (e.g., Power BI, Tableau) is a plus Strong analytical, problem-solving, and communication skills Ability to work independently and under pressure in a fast-paced setting Attention to detail with a proactive attitude Preferred Qualifications: Prior experience in customer service/support reporting Exposure to workforce management and capacity planning tools Familiarity with ticketing/CRM systems (e.g., Freshdesk, Zendesk, Salesforce) Work Schedule: 6 days/week - WFO Day shift, with flexibility for extended hours during reporting deadlines Note: Need Experience from BPO Background / Looking for Immediate joiners Interested share cv to jagadish.r@genisys-group.com

Position : Assistant Manager / Lead HR Operations Department : Human Resources Location : Whitefield / Bangalore Reports To : Manager / Senior Manager HR Operations Industry : Information Technology / IT Services Key Responsibilities US Onboarding Manage end-to-end onboarding for U.S. hires, including offer acceptance, documentation, IT provisioning, and induction sessions. Ensure compliance with I-9, W-4, and other U.S. employment documentation. HRIS Management Maintain accurate employee data in HRIS platforms (e.g., Workday, SAP, ADP, BambooHR). Generate HR reports and support data requests for audits and compliance reviews. Background Verification (BGV) Initiate and monitor background checks in coordination with third-party vendors. Maintain BGV records in compliance with internal policies and data protection standards. Document Management Organize and maintain employee documents, contracts, and compliance forms in digital or physical formats. Ensure adherence to U.S. data privacy regulations (e.g., GDPR, HIPAA). Letters & Compliance Prepare employment letters (offer letters, verification letters, promotion letters, etc.). Support audits and ensure HR operational compliance with federal and state labor laws. Assist in policy implementation and ensure internal SOPs are updated. Payroll Inputs & FNF Collate, validate, and share payroll input data (new hires, variable pay, terminations, leaves). Coordinate with the payroll team or vendors for accurate and timely payroll processing. Ensure Full and Final Settlements (FNF) are processed smoothly for exit employees. Exit Management Manage exit formalities, including resignation acknowledgment, clearance process, and exit interviews. Deactivate system access and update HRIS for final separation. Provide exit documentation and ensure compliance with statutory requirements. US Payroll Management Process bi-weekly payroll accurately and on time for all U.S. employees. Ensure compliance with federal, state, and local payroll laws and regulations. Maintain and update employee payroll records. Handle and resolve payroll-related inquiries from employees. Reconcile payroll prior to transmission and validate confirmed reports. Prepare and submit payroll tax filings and compliance reports. Coordinate with HR and Finance departments to ensure accurate employee data. Assist in audits and provide records as required. Implement and enhance payroll-related systems and processes.tealhq.com+9expertia.ai+9expertia.ai+9 Qualifications Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field. 5+ years of experience in HR operations, with significant exposure to U.S. HR practices. Hands-on experience with HRIS platforms (e.g., ADP, Workday, SAP SuccessFactors). Strong understanding of U.S. onboarding, payroll inputs, labor compliance, and employee lifecycle processes. Familiarity with background verification procedures and third-party BGV coordination. Preferred Skills Excellent written and verbal communication skills. Highly detail-oriented, process-driven, and proactive. Strong interpersonal skills and ability to collaborate with cross-functional teams globally. Familiarity with immigration-related documentation (e.g., L1, H-1B, OPT/CPT). Knowledge of EEO, FLSA, and state-specific employment regulations. Note : Interested candidates pls share cv to jagadish.r@genisys-group.com / 7339655795

Role & responsibilities Preferred candidate profile Strong Experience on any tech stack such as .NET, MERN, MEAN and Solid experience in managing Cloud Technologies (Must Have / Mandatory) projects Project planning, execution, monitoring, controlling and closure of deliverables Solid experience in client management, team management Solid experience in Agile Methodologies, preferably holding any certifications with End to end implementation of Agile Experience in supporting Presales and preparing SOWs Exposure to ISO and CMMI Audits Control the entire project life cycle Works closely with relevant stakeholders to ensure effective and efficient implementation of the project Implementing best-practice, KPI,s and Metrics, tools and processes to drive efficient delivery Mentor, Motivate and encourage the team members to build a high performing team Priories the product backlog by working closely with the product owner Clearly define and communicate requirements and plan to the team and stakeholders Ensure Quality with on-time delivery of agreed deliverable are met

Lead Generation: Actively seek out new software development leads. Use cold calling, email marketing, and LinkedIn outreach to connect with potential clients. Identify and target prospective customers who may need your product. Sales Communication: Engage with potential customers to understand their needs. Qualify leads by determining their interest and fit for the product. Introduce and explain the value of products or services to prospects. Pipeline Management: Create and maintain a steady flow of leads in the sales pipeline. Use lead nurturing tactics to move prospects through the sales cycle. Track and manage the progress of leads to ensure conversions. Collaboration: Work closely with the sales team to create effective strategies. Align your efforts with the team to meet revenue and sales targets. Share insights and collaborate on closing deals. Customer Relationships: Build strong, long-term relationships with leads and clients. Regularly follow up and provide value to clients to keep them engaged. Ensure customer satisfaction to encourage repeat business and referrals. Qualifications: Proven Experience: Minimum 2+ years in inside sales, with expertise in the US market, particularly in the software development or cloud solutions industry. Skills Required: Have strong experience in cold calling to reach new prospects. Use email marketing to nurture leads and drive engagement. Leverage LinkedIn outreach to connect with decision-makers and build relationships. Build and maintain a database of leads, ensuring it's organized and up-to-date. Goal-Oriented: Focus on generating quality leads that can turn into business opportunities. Use effective strategies to move leads through the sales process. Consistently meet or exceed sales targets and performance goals. Track progress and adjust efforts to ensure targets are achieved.

1. 2+ years experience in ad trafficking, campaign management role in advertising, and online media marketing. 2. Hands-on experience in DSPs such as Yahoo Verizon, Magnite and Roku, and CM360 ad server and Salesforce (ticketing system). 3. Create new campaigns, modifications, and set up in the platforms mentioned above. 4. Experience in ad verification tools like Double verify and implementing them. Along with various types of creatives (GIF, JPG, HTML 5, VAST, VPAID, etc.) and implementing third-party tags with knowledge of placeholder and Macro. 5. Good understanding of Click and impressions trackers and audience targeting. 6. Excellent written and oral communication along with the client interaction. 7. Willing to work in permanent night shifts.

• Campaign Trafficking & Setup o Implement and manage programmatic ad campaigns in DV360 and paid social platforms. o Ensure correct creative assets, tracking tags, and pixels are applied for accurate measurement. o Troubleshoot tracking issues and ensure proper data collection. • Campaign Management & Optimization o Monitor campaign performance and apply optimizations (bidding, targeting, creatives) to maximize results. o Adjust budgets, pacing, and audience targeting as needed. o Work with internal teams to align campaign strategies with overall marketing goals. • Reporting & Analytics o Generate performance reports and provide actionable insights. o Analyze key KPIs such as CTR, CPM, CPC, ROAS, and viewability to refine campaign strategies. o Provide regular updates on campaign performance and improvement recommendations.

MEGA WALK-IN DRIVE for Malayalam Speakers! FRESHERS Dont miss this opportunity walk in and get hired! Role: Customer Care Executive - Inbound Service Voice process Walk-In Dates: 09th to 14th June 2025 by 10AM Qualification: Graduates/ Undergraduates Languages Known: Average English + Malayalam Experience: Fresher Salary Offered: 16100 Take Home / 20800 CTC Benefits: - PF & ESIC - 1 way cab for boys after 10PM Logout (Within 12Kms Radius) - OT amount is 100rs per hour if they work for more than 9 hours. Shifts: Day shifts for Girls & rotational shift for boys Age: 26 Max Key Responsibilities: > Providing assistance to customers via phone, addressing inquiries, and resolving issues. > Identifying problems and implementing solutions to ensure customer satisfaction. > Placing the orders for paints. Note: Male and Female both are preferred. Address: Tower C, 11th Floor, Prestige Shantiniketan Sadaramangala, Hoodi, Village, Whitefield, Bengaluru, Karnataka 560048 https://maps.app.goo.gl/6B2Sdaf7zB78xxZg9 Contact Person: Deekshitha 8618714935

Role & responsibilities : Collaborate with Business, finance, technical & Security team /stakeholders to capture and document business requirements. Analyze existing Business & financial processes and propose improvements or automation opportunities with respect to ESOP Plan Management Act as the liaison between Business, finance and technical teams for NetSuite configuration and customization. Design and support integrations between NetSuite and external systems (e.g., COMPLINK and other external systems such as bit wave, yahoo finance, google finance). Help during UAT testing, data validation, and cutover planning for feature rollout Prepare business process documentation, SOPs, and user training guides. Preferred candidate profile : MBA in Finance or related discipline. 10-15 years of experience as a Business Analyst or Functional Consultant. Strong experience with NetSuite (finance, procurement, reporting). Good understanding of accounting principles and ERP finance modules. Familiarity with system integration techniques (APIs, ETL, middleware, etc.). Experience with stakeholder management across Business, Finance, Technical teams. Technical experience in features rollout process. Project Management aspects and collaboration expertise with various project stake holder (Internal/External) Manage client expectations Strong analytical and problem-solving skills Excellent communication (finance + technical) Detail-oriented with the ability to manage multiple priorities Proactive, organized, and business outcome-focused Note: Looking for Immediate Joiners

Role & responsibilities Experience: Minimum 8 years to maximum 12 Years Well versed with IFS 10 Cloud. Ability to establish solution and implementation of the same Should be hand on Data/Field Mapping and Gap Analysis Should have implementation experience for Supply Chain Management module covering Inventory Management, Procurement cycles. Receipt and Warehousing Should be able to define standard process with respect to customer existing business process. Should have explicit understanding and hands on for Requirement Gathering, AS IS and To Be analysis, UAT and System testing, Gap Analysis and Fixes Should be capable of preparing Functional Specification and Test Scripts as per requirement Should be Engineering graduate (Mechanical/Industrial Electronic, Electrical stream) as academic background. Knowledge of SQL, PL/SQL, Dotnet and Java is preferable Should be conversant with other cross functional knowledge integrating to SCM Module such as Finance, Manufacturing, MRO,and Maintenance etc. Techno-Functional Consultant for the above stated modules with technical knowledge in PL/SQL Programming, Quick report, Lobby Report, Migration scripts. Domain Enterprise Resource Planning - SCM are required. Problem solving attitude/Client communications skills required. Actively lead large the IFS SCM / Manufacturing implementation / support projects and contribute to module-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Understanding of the financial processes for various types of projects

Role & responsibilities Devise and implement IT recruiting strategies to source potential candidates who are in the IT sector Collaborate with senior staff to recognise exactly what is necessary to ensure optimum IT staffing solutions Manage the end-to-end recruiting cycle including writing job descriptions, employee screening, interview processes, and onboarding for IT-specific job profiles Keep track of the global IT trends, and job boards to enable effective and accurate recruitment Preferred candidate profile Previous work experience as an IT recruiter, or a similar role in the field of recruitment Strong technical expertise with the skillset to comprehend and communicate job requirements in the IT sector Outstanding oral and written communication skills, along with a flair for networking Experience in working with computerised HR IT recruiter software and job boards Ability to be self-driven and work in a fast-paced and detail-oriented environment Preferred skills and qualifications Bachelors degree (or equivalent) Strong understanding of the technical side of an IT recruiter role Proficiency in English and the know-how to tap into the IT talent hub

Now Hiring: Customer Support Executive Automobiles_JD Location: Whitefield, Bengaluru Contact: Priyanka 6200504922 Google Maps Location Eligibility: Qualification: Graduate (10+2+3) Languages: Excellent English + Hindi (Mandatory) Experience: 1 Year BPO Experience (Must) Age Limit: Max 32 Years Salary Package: 30,000 Take Home 35,000 CTC Perks & Benefits: Provident Fund (PF) & Insurance 1-Way Cab for Boys (Post 10 PM Logout, Within 12 km Radius) Shift Timings: Girls: Day Shifts Boys: Rotational Shifts Work Location:Tower C, 11th Floor, Prestige Shantiniketan, Sadaramangala, Hoodi Village, Whitefield, Bengaluru 560048 Contact Person HR Priyanka 6200504922

Six years of experience working in multiple RTR areas such as Banking and EBS, GL and Intercompany, Accounts Payable, Accounts Receivable, FSCM, Retail Finance, Supply Chain Accounting, Tax and Treasury Three years+ of relevant Retail domain experience Four years+ experience with third-party finance application interfaces such as Kyriba or Vertex OTC-RTR implementation experience Ability to work till 5pm EST as required (at least till 2pm) Outstanding communication and documentation skills , including Visio