International Voice Blended & Chat Process - Professional

1 - 6 years

1 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description


Roles and Responsibility
  • Handle customer inquiries via phone, email, or chat with empathy and professionalism.
  • Provide accurate information about products or services to customers.
  • Resolve customer complaints and issues efficiently.
  • Collaborate with team members to achieve sales targets or improve customer satisfaction.
  • Maintain high product knowledge to effectively communicate with customers.
  • Work flexible shifts, including evenings, nights, weekends, and holidays as required.

Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a blended process environment, including voice and non-voice processes.
  • Strong problem-solving skills and attention to detail.
  • Proficient in using computer applications and software.
  • Ability to adapt to changing situations and priorities.
  • Strong analytical and critical thinking skills.
  • Experience working in a BPO or BPM industry is preferred.
  • Competitive salary and benefits will be offered to the right candidate.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now