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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Blended Process - Professional

International Blended Process - Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 4 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

inbound customer service customer service bpo customer service international call center voice process customer relationship inbound voice process customer support customer care customer retention customer management voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service through various channels, including phone, email, and chat.
Work effectively in a team environment to achieve common goals.
Utilize problem-solving skills to address complex customer complaints.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services for effective support.

Job Requirements

Excellent communication and interpersonal skills are essential.
Ability to work in a blended process environment, including both voice and non-voice processes.
Strong problem-solving and analytical skills are necessary.
Proficiency in using computer systems and software applications is required.
Adaptability to changing situations and priorities is crucial.
Strong attention to detail and organizational skills are vital.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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