International Blended Process - Professional

0 - 5 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional service to clients through various channels.
  • Collaborate with team members to achieve common goals.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities to upsell and cross-sell products or services.
  • Stay updated with industry trends and developments.

Job Requirements
  • Minimum 1 year of experience in a related field, preferably in BPO/BPM.
  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a blended process environment is required.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in Microsoft Office and other software applications is expected.
  • Ability to adapt to changing situations and priorities is crucial.

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