4090 Customer Management Jobs - Page 13

Job description Responsible for supporting LCMS customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network LCMS TQ, Qtof products and configurations at customer sites. Diagnoses and resolves LCMS TQ, Qtof product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment or software issues...

Job description: Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration Works on the allocated task assigned within the given timelines by following the standard process SOP and WI. Quality is of utmost i...

Role Overview: As the Hyderabad Site Ops Supervision role at MetLife, you will play a crucial part in scaling GOSC Hyderabad site operations. Working closely with stakeholders across MetLife GOSC centers in Hyderabad, Noida, and Jaipur, you will ensure alignment on strategic priorities. Your responsibilities will include leading discussions with enabling functions, building data and analytics capabilities, and demonstrating strategic thinking and operational execution skills. Key Responsibilities: - Institutionalize processes at Hyderabad site consistent with other GOSC Corporate Functions sites - Conduct value-added analyses to enhance processes - Develop efficient reporting processes and e...

As an Experienced HR Operations Specialist with 4 to 5 years of experience, you will play a crucial role in our team by excelling in customer management, HR services delivery, project participation, workshop facilitation, and issue resolution. Proficiency in SuccessFactors and CRM systems is essential for this role. **Key Responsibilities:** - **Customer Management** - Act as the primary point of contact for one of our major customers. - Build and maintain strong relationships with the customer. - Understand the customer's business needs and align HR services to support their strategic objectives. - Ensure high customer satisfaction through effective communication and service delivery. - **H...

Customer Support Executive (Domestic/ International) Process: Voice Rotetional shift Industry: BPO / Call Center Qualification: 12 paas out with marksheet HR connect Suchitra 8617602997

Role Overview: You have a fantastic opportunity to join London Stock Exchange Group (LSEG) as an experienced comms professional, passionate about Employer Branding. In this role, you will partner with the Engineering Division to attract top talent in a period of significant growth. Your main focus will be on designing and implementing innovative campaigns to reshape perceptions of Engineering at LSEG and position the company as a customer-centric and product-led leader. Key Responsibilities: - Collaborate with trusted vendors and internal cross-functional SME teams to create and deliver LSEG's Engineering Recruitment Marketing Campaign. - Utilize expertise in audience segmentation, employee ...

Role Overview: As an Account Executive - Direct Sales at Dell Technologies in Chennai/ Cochin, you will be a part of the Direct Sales team that focuses on developing relationships with end-users, driving sales, and ensuring customer satisfaction. Your goal will be to build strong customer relationships and generate significant sales by understanding customers" business requirements and offering solutions from Dell Technologies" portfolio. Key Responsibilities: - Develop an understanding of customers" business and solution requirements - Gain share of spend across Dell Technologies" portfolio of technology solutions including server, storage, networking, software, security, and led services -...

Key skills for a front office executive include excellent communication, customer service and organizational abilities along with proficiency in Microsoft office, multitasking and problem solving.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation...

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure

Customer Support Executive I Process: Voice (Day shift 8to 8)5day Working Industry: BPO / Call Center Fresher eligible Qualification: Graduation is mandatory HR connect 8617602997

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure

Hi Jobseekers, We are hiring for Inbound oice process for Delhi location for one of the multinational BPO. Please go through the job description - Job Title: Customer Care Executive Process - Inbound Process Executive Location: Salt Lake, Kolkata Job Type: Full-Time Experience Required: 0 to 5 years of experience into Customer Service 8 Shift: 6 days working with one Rotational offs /day rotaional Shifts (as per business requirement) Salary Details: Up to 3 LPA CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confiden...

Role & responsibilities Maintain Manual Customer Data for verification of documents and System Operations. Prepare Final Cost Sheet for Booking Login in System in case of Special adjustment and NPV. Prepare MOU - Lease and Non- Lease Cases. Preparing final AR, NPV and Special Adjustment Case i.e. AR-MOU, NPV MOU Case, Post NPV Period AR Cases, Adjustments, and re-calculation, if changes require in cost and payment plan etc. Prepare Manual Documents if require (Demand letter, Receipt, Welcome kit, Allotment letter, Customize Documents). Verification of Final Possession Demand (Statement). Daily Collection/Debit Note/Credit Note and required changes update in Day report. Maintain Post Possessi...

Job Title: Sales Executive (Field Sales) Job Summary: We are looking for an experienced and motivated Sales Executive (Field Sales) to join our team in Mumbai. The ideal candidate will have hands-on experience in FMCG sales , excellent communication skills, and a good command of MS Office tools. The role involves managing client relationships, achieving sales targets, and ensuring strong market presence for our products. Additionally we would also like to mention we provide a sales commission upon the sales. And our gender preference would be male. The working days would be Monday-Saturday. Key Responsibilities: Develop and maintain relationships with retailers, distributors, and key clients...

Responsibilities: * Generate leads through real estate marketing strategies * Close deals with immigration expertise * Manage customer relationships via CRM software * Meet sales targets consistently Sales incentives Annual bonus

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries and concerns. Utilize problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Excellent communication and interpersonal skills are required. Ability to work in a team environment and adapt to changing situations. Strong problem-s...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries and concerns. Utilize problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Excellent communication and interpersonal skills are required. Ability to work in a team environment and adapt to changing situations. Strong problem-s...

Roles and Responsibility Handle customer inquiries and resolve issues via chat and non-voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Work effectively in a fast-paced environment and meet productivity targets. Job Requirements Excellent communication and problem-solving skills. Ability to work in a team environment and collaborate with colleagues. Strong analytical and critical thinking skills. Proficient in using computer applications and sof...

Roles and Responsibility Handle customer inquiries and resolve issues via chat and non-voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Work effectively in a fast-paced environment and meet productivity targets. Job Requirements Excellent communication and problem-solving skills. Ability to work in a team environment and collaborate with colleagues. Strong analytical and critical thinking skills. Proficient in using computer applications and sof...

Roles and Responsibility Handle customer inquiries and resolve issues via chat and non-voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Work effectively in a fast-paced environment and meet productivity targets. Job Requirements Excellent communication and problem-solving skills. Ability to work in a team environment and collaborate with colleagues. Strong analytical and critical thinking skills. Proficient in using computer applications and sof...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels, including phone, email, and chat. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Abili...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels, including phone, email, and chat. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Abili...

Your role and responsibilities IBM is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is an exciting opportunity to join a small team and have a direct impact on IBMs fast growing business. This highly visible position will be an integral part of both the support engineering and Vault Enterprise teams. Reporting to the Senior Manager, Support Engineering, the Support Engineer - Vault will troubleshoot complex issues related to Vault and Vault Enterprise and independently work to find viable solutions. The Support Engineer will attend customer meetings as needed to help identify, debug and resolve the customer issue and is expecte...

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic compu...