Chat & Non Voice Support Professional

0 - 5 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues via chat and non-voice channels.
  • Provide timely and effective solutions to customer complaints and concerns.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.
  • Work effectively in a fast-paced environment and meet productivity targets.
Job Requirements
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and collaborate with colleagues.
  • Strong analytical and critical thinking skills.
  • Proficient in using computer applications and software.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.
  • Experience in the BPM/BPO industry is preferred.
  • Company name: Human Before Resource.

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