0 - 5 years

1 - 3 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues through chat support.
  • Provide timely and professional responses to customer queries and concerns.
  • Utilize problem-solving skills to address complex customer issues.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
  • Minimum 1 year of experience in a related field, preferably in BPO or BPM industry.
  • Excellent communication and interpersonal skills are required.
  • Ability to work in a team environment and adapt to changing situations.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in using computer applications and software is essential.
  • Ability to learn quickly and take on new challenges and responsibilities.

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