104 Customer Loyalty Jobs - Page 4

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5.0 - 6.0 years

10 - 12 Lacs

Mumbai

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Role & responsibilities Develop and implement strategies for service brand that aligns with business objectives, ensuring strong brand positioning within the service industry Plan, execute, and manage integrated marketing campaigns, leveraging both ATL and BTL channels to promote service offerings and drive customer engagement Develop, design and implement service loyalty strategies to enhance customer retention and engagement Develop, design and implement customer lifecycle journeys that align with the company's overall business and marketing strategies via direct marketing channels Email, WhatsApp, SMS Analyze competitor activities, market trends, and customer feedback to identify opportun...

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10.0 - 20.0 years

12 - 21 Lacs

Mumbai

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Description Job Purpose Design and Execution of dealer/influencer trips for Asian Paints Primary Responsibilities Business Responsibility Areas 1 Itinerary design and execution - create the trip hotels, airlines, sightseeing, events, f&b, etc product basis the brief shared by the business team and coordinate with the relevant stakeholders-travel agencies, business team, commercial teams, etc Execute the trip as per aligned timelines with the business teams and ensure stakeholder delight in trip experience 2 Cost Control-ensure the trip created and executed is within the aligned monies allocated for the trip Ensure tight cost control with all related agencies/vendors to ensure cost targets...

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3.0 - 5.0 years

8 - 18 Lacs

Bengaluru

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Job Requirements Job Description: Job Title: CRM Manager - Customer Loyalty Job Type: Regular/Permanent Job Category: Watches & Wearables - Marketing Department: Marketing - E-commerce Location: Bengaluru, Karnataka, India Titan, a leading brand in the watches and wearables industry, is seeking a highly motivated and experienced CRM Manager to join our team. As the CRM Manager, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This is a key role within our Marketing and E-commerce department, and you will have the opportunity to work with a dynamic and talented team. Key Responsibilities: - Develop and implement CRM strategies to in...

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5.0 - 10.0 years

7 - 12 Lacs

Noida, Gurugram, Greater Noida

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Company Name: Investors Clinic Infratech Pvt. Ltd. Company Profile: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. Position: Customer Relationship Manager Job Description : -Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecyc...

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3.0 - 5.0 years

15 - 25 Lacs

Mumbai

Remote

Role & responsibilities As a Lead - Customer Success Management, you will play a crucial role in supporting Checkmate's clients in maximizing their digital performance and ensuring their overall success with all Checkmate products. This is a dynamic role where you'll contribute to both strategic services for our First-Party Ordering products (Loyalty & Marketing, Kiosks, Catering, Web/App Ordering, and the Design Editor) and general customer success management across the entire Checkmate suite. Youll work directly with enterprise restaurant brands, primarily in the US, providing hands-on support and helping them leverage Checkmate's solutions effectively. Essential Job Functions: Agency Serv...

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5.0 - 8.0 years

6 - 12 Lacs

Bengaluru

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Experience - 5 to 8 years in Retail FMCG Marketing. Customer Retention and Loyalty: Develop and implement strategies to enhance customer satisfaction, retention, and loyalty. Growth Marketing . Required Candidate profile New Store Openings - Launch, Activations Existing Stores Performance boost Activations at the Store. Experience in Store visit store Marketing. Loyalty & Retaining Festive Activations -Brand Campaign.

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10.0 - 20.0 years

12 - 22 Lacs

Thane, Navi Mumbai

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Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other ...

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8.0 - 10.0 years

8 - 12 Lacs

Bengaluru

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The role involves driving sales for Brigade residential portfolio through Existing customers & Referrals. Generation of repurchase & Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities & Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral & Loyalty events during Launches and drive Sales. Support Project sales team in Referral & Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation & sales. Adherence to lead management system & MIS reporting. Implement the organization's loyalty ...

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10.0 - 15.0 years

10 - 15 Lacs

Hyderabad

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Respond/resolve complaints quickly CRM campaigns Identify new/cost-efficient communication channels Track order placement, fulfillment, Dispatch, Shipping, follow up Track lead generation, segmentation, qualification,scoring & conversion Warranty Mgt Required Candidate profile 12+ years exp in Customer Relationship Management Lead Management Analytical, Teamwork,Customer Service & Problem solving skills Data Analysis Market Knowledge Good English Communication-written/Oral Perks and benefits Good CRM exp in Engineering & Product Company-MUST

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1.0 - 2.0 years

3 - 3 Lacs

Bengaluru

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Responsibilities: * Manage customer relationships through CRM software * Maximize client satisfaction & retention rates * Drive customer acquisition & loyalty * Ensure timely resolution of issues Provident fund Annual bonus

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5.0 - 8.0 years

5 - 8 Lacs

Nagpur

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Role CUSTOMER RELATIONSHIP MANAGER Reports to: Head of Marketing Team: Works with Sales Executives, Digital Marketing, & Customer Support Location: Corporate Office (NAGPUR) / Retail Stores Role Overview: The Customer Relationship Manager (CRM) will be responsible for building strong customer relationships, enhancing loyalty, and driving repeat sales. They will focus on personalized communication, managing high-value clients (HNI customers), handling feedback, and executing loyalty programs to enhance customer retention in both offline and online jewellery sales. Key Responsibilities: 1. Customer Acquisition and Retention Connecting with leads from Digital marketing and acquiring new custome...

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1.0 - 6.0 years

4 - 8 Lacs

Gurugram, Delhi / NCR

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Hiring for Customer service-Voice Package upto 9 lpa Only people with excellent communication skills Gurgaon/Noida Stable profiles Call on 7042331616 or drop cv on supreetbakshi@imaginators.co

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4.0 - 9.0 years

5 - 9 Lacs

Gurugram, Delhi / NCR

Hybrid

Hiring Program Mgr Excellent written and oral communication (Flawless) Min 1 yr - 5 yrs exp in Customer Success, customer handling Gap not more than 6 months Sal upto 8L Fixed+ 1L Var Graduates only Max age 35 Required Candidate profile Shifts :- 4:30pm to 1am One side drop Pls Call Vikas at 8527840989 Email vikasimaginators@gmail.com

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10.0 - 15.0 years

20 - 30 Lacs

Gurugram

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Air India Express is hiring for Chief Manager - Loyalty & NPD for Head Quarters- Gurugram Location. Job Purpose Responsible for developing and managing loyalty programs, driving new product development (NPD), and fostering strategic partnerships Responsible for developing and executing the partnership strategy to enhance the airline's loyalty program, drive customer acquisition and retention, and deliver incremental revenue growth Role & responsibilities Strategic Activities 1. Lead the loyalty programs to drive new customer acquisition, development, and retention, and optimization of existing customer engagement 2. Control the cost of the projects and prepare budgets for various projects un...

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4.0 - 8.0 years

4 - 9 Lacs

Gurugram

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Air India Express is hiring for Associate Manager Loyalty Interested candidate's are requested to please provide your profile at swati.chouhan@airindiaexpress.com Objective Responsible for developing and managing loyalty programs, driving new product development (NPD), and fostering strategic partnerships Responsible for developing and executing the partnership strategy to enhance the airline's loyalty program, drive customer acquisition and retention, and deliver incremental revenue growth Role & responsibilities Strategic Activities 1. Lead the loyalty programs to drive new customer acquisition, development, and retention, and optimization of existing customer engagement Control the cost o...

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0.0 - 3.0 years

2 - 4 Lacs

Jaipur

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ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #RAHOSAADAA #PEHNOSAADAA In the top 1% of Shopify stores in India, we have been bootstrapped and profitable with industry-leading benchmarks. We have grown from a 100-square-foot garage to a 150+-person team within 4 years. WHAT ARE WE LOOKING FOR? Join us at / SAADAA and play a key role in strengthening our customer engagement and retention efforts. WHAT WILL YOU BE RESPONSIBLE FOR? Assist in executing customer retention and engagement strategies across various channels such as email, SMS, WhatsApp, and push notifications. Support the ...

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4.0 - 5.0 years

12 - 15 Lacs

Mumbai, Thane

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Role & responsibilities Delivering Analytics strategy for the brand, encouraging customer retention and customer loyalty. Ensuring it works seamless operation of Analytics platform across the brands, capturing all required information at key points in the customer life cycle. Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities. Working closely with all departments to ensure the Analytics works effectively for all aspects of the company. Overseeing direct communications with customers through the Analytics. Monitor and maximise customer lifetime value strategies ensuring maximum profitability. Ensuring the database is segmented effecti...

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8.0 - 10.0 years

12 - 14 Lacs

Gurugram

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Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly ...

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8.0 - 10.0 years

12 - 14 Lacs

Gurugram

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Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly ...

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5.0 - 10.0 years

6 - 15 Lacs

Mumbai, Mumbai (All Areas)

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Designation: Manager Skills: Loyalty Account Management As SPOC for Client related to the Program: Conceptualize the loyalty program map the client journey along with the business teams, create program goals which are aligned with company goals. Design loyalty Campaign & Scheme - Conceptualizing, Development, Execution: Coordinate on monthly/ yearly engagement calendar for implementation. Understand Operational Issues faced related to the Loyalty Platform-application related /system integration related (Bug, Ad hoc Reports, Minor Change requests in existing functional) log problem in issue tracking platform-PACE and follow up with Technical Support Team for resolution within agreed SLA. Coor...

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2.0 - 7.0 years

1 - 6 Lacs

Navi Mumbai, Mumbai (All Areas)

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Dear Candidate, Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Va...

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2.0 - 7.0 years

1 - 4 Lacs

Dhanbad

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Urgent Hiring for CRM profile: Must have knowledge of customer handling, customer satisfaction. Able to deal with patient. Strong Communication & interpersonal skills Interested candidate share their resumes on hr-db@aimsindia.com or call 7485094176.

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1 - 3 years

8 - 18 Lacs

Bengaluru

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Job Requirements Job Description: Job Title: CRM Manager - Customer Loyalty Job Type: Regular/Permanent Job Category: Watches & Wearables - Marketing Department: Marketing - E-commerce Location: Bengaluru, Karnataka, India Titan, a leading brand in the watches and wearables industry, is seeking a highly motivated and experienced CRM Manager to join our team. As the CRM Manager, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This is a key role within our Marketing and E-commerce department, and you will have the opportunity to work with a dynamic and talented team. Key Responsibilities: - Develop and implement CRM strategies to in...

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1 - 2 years

2 - 3 Lacs

Mumbai

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Role & responsibilities - Responsibilities: - Taking orders - Coordinating with the team - Dispatching orders - Providing excellent customer service - Requirements: - Proficiency in English - Excel skills - Stable and reliable Preferred candidate profile female

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3 - 7 years

2 - 3 Lacs

Greater Noida

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- We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

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