104 Customer Loyalty Jobs - Page 2

Responsibilities: Hands-on keyboard developer for Salesforce Loyalty Management. Able to quickly take Product Owner requirements and execute the "how" in SF Loyalty Mgmt. Will work as part of a POD. Qualifications: Need loyalty management experience Know some data cloud

Role & responsibilities Delivering Analytics strategy for the brand, encouraging customer retention and customer loyalty. Ensuring it works seamless operation of Analytics platform across the brands, capturing all required information at key points in the customer life cycle. Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities. Working closely with all departments to ensure the Analytics works effectively for all aspects of the company. Overseeing direct communications with customers through the Analytics. Monitor and maximise customer lifetime value strategies ensuring maximum profitability. Ensuring the database is segmented effecti...

Develop and implement CRM strategies to increase customer loyalty and retention Analyze customer data and behavior to identify opportunities for improvement Collaborate with cross-functional teams to create targeted marketing campaigns and promotions Monitor and track customer engagement and satisfaction levels Utilize CRM tools and platforms to manage customer data and communication Conduct market research and stay updated on industry trends to inform CRM strategies Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams Manage a team of CRM specialists and provide guidance and support as needed If you are a results-driven and customer-focu...

You will be joining a Retail brand with a strong online and retail presence. Your main responsibility will be to enhance loyalty among brand customers and achieve repeat revenue targets. You will be tasked with conceptualizing and overseeing brand-wide initiatives such as store launches, product launches, and customer engagement activities. Additionally, you will provide Below The Line (BTL) support for specific regions, channels, or stores. - Regularly review the loyalty program structure to optimize its efficiency - Collaborate with internal teams including retail operations, marketing, visual merchandising, e-commerce, and merchandising - Design and implement campaigns aligned with the ma...

You will be responsible for sales performance, customer satisfaction, and staff training and development. Your main focus will be on fostering client loyalty and expanding the brand presence with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations To be considered for this role, you should have: - Post Graduate or Graduate with experience - 2+ years" store management experience - Customer-centric with a positive attitude,

As a leading global medical technology company, Siemens Healthineers is dedicated to shaping the future of healthcare with the help of over 66,000 dedicated colleagues in more than 70 countries. Every day, around 24,000 patients per hour benefit from our innovative technologies and services in diagnostic and therapeutic imaging, laboratory diagnostics, molecular medicine, digital health, and enterprise services. At Siemens Healthineers, we pioneer breakthroughs in healthcare for everyone, everywhere, sustainably. Guided by our five core values, we believe in listening first, winning together, learning passionately, stepping boldly, and owning it. Our culture encourages diverse perspectives, ...

As a Sales Manager at our company, you will be responsible for driving sales performance, ensuring customer satisfaction, and developing the skills of our staff. Your focus will be on building customer loyalty and enhancing our brand presence with a customer-centric approach. Some of your key responsibilities will include: - Setting and achieving sales performance targets to boost profitability - Recruiting, training, and evaluating the productivity and performance of store employees - Ensuring the store maintains a neat and attractive appearance - Supervising stock management and store operations To qualify for this role, you should have: - A high school education or equivalent work experie...

Dear Candidate, Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Va...

You will be responsible for developing and implementing customer retention strategies and campaigns to enhance customer loyalty and drive repeat purchases. By analyzing customer data, you will identify patterns and trends to optimize retention efforts effectively. Developing customer personas will help you understand customer needs, preferences, and pain points. Collaboration with cross-functional teams such as sales, customer service, and product development is essential to ensure a seamless customer experience. Managing customer loyalty programs, including rewards and referral programs, will be a key part of your role. - Developing and implementing customer retention strategies and campaig...

Role: CRM Specialist(Designation flexible as per internal framework) Experience: 1-4 years Work location- On-site -Sector 58, Gurgaon Work Timings- Monday-Friday-9:30AM-6:30PM About Neemans Neemans is at the forefront of blending comfort, sustainability, technology, and design in the footwear space. We aim to create products that elevate our customers' everyday experiences and lifestyle. The ideal candidate is proactive, collaborative, with excellent communication skills, a keen attention to detail, and a strong sense of ownership in delivering high-quality work. Website- www.neemans.com What Youll Do Design and implement customer retention strategies to boost repeat rate, CLTV (Customer Lif...

Role & responsibilities Key Responsibilities Develop retention strategies to increase customer retention, loyalty and minimize churn rates. Collaborate with cross-functional teams including product, data, sales to align retention efforts with overall business objectives. Utilize Webengage platform to design and execute targeted engagement campaigns across various channels such as email, push notifications, and in-app messages. Analyse customer data and behaviour to identify opportunities for personalized communication and proactive intervention. Monitor key performance indicators (KPIs) related to retention and engagement, and provide regular reports and insights to stakeholders. Continuousl...

Role & responsibilities Key Responsibilities Develop retention strategies to increase customer retention, loyalty and minimize churn rates. Collaborate with cross-functional teams including product, data, sales to align retention efforts with overall business objectives. Utilize Webengage platform to design and execute targeted engagement campaigns across various channels such as email, push notifications, and in-app messages. Analyse customer data and behaviour to identify opportunities for personalized communication and proactive intervention. Monitor key performance indicators (KPIs) related to retention and engagement, and provide regular reports and insights to stakeholders. Continuousl...

Sr Manager/AGM Customer Relationship Management (CRM) About the Role We are seeking a highly experienced and strategic Sr. Manager/AGM of CRM to lead our customer relationship and engagement initiatives. This pivotal role will be responsible for managing the entire customer lifecycle, from initial inquiry to post-treatment follow-up. You will leverage data and technology to create personalized, high-impact campaigns. A deep understanding of cohort-based marketing is essential for this role, as you will segment and engage patient groups based on their specific behaviors and journeys. You will report to the Head of Marketing and be based in Kurla, Mumbai. What Youll Own 1. CRM Strategy and Lif...

Client of Career Planet Consultancy is hiring for Loyalty and Referral Manager for MNC Real Estate in Pune at YERWADA / SB Road / BANER / NIBM location. Looking for extremely smart, good looking, energetic and tech savvy candidates who can manage hands-on approach to develop and manage customer loyalty and referral initiatives. Your insights and actions will enhance customer retention while driving program engagement. Looking for candidates with vast experience in handling Customer Retention & Loyalty in Real Estate Industry for Pune location. ONLY PUNE / MUMBAI CANDIDATES APPLY. Highly dependable and trustworthy. Efficient in working to ensure work is done within specified timelines. Send u...

As a highly motivated and customer-focused professional, you will be responsible for leading Customer Experience (CX) initiatives to enhance customer satisfaction, build loyalty, and drive overall business growth. Acting as the voice of the customer, you will ensure seamless, consistent, and delightful experiences across all touchpoints. Key Responsibilities: - Develop and implement customer experience strategies aligned with organizational goals. - Serve as the customer advocate, representing their needs and expectations in business decisions. - Map and analyze customer journeys to identify pain points and opportunities for improvement. - Collaborate with cross-functional teams to deliver c...

Job Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored solutions, conducting regular check-ins, and gathering feedback to facilitate continuous improvement. This role also involves collaborating with cross-functional teams to enhance product offerings and resolve customer issues. Key Responsibilities: - Onboard new customers and ensure they have a smooth transition to the platform. - Act as the prima...

Manage and optimize loyalty program operations, campaigns, and data analysis. Drive enrollment, engagement, and retention. Resolve member issues, track KPIs, and recommend improvements. CRM experience and customer-focused mindset required.

Role & responsibilities The Loyalty & Referral Sales Executive is responsible for engaging with existing customers to build long-term relationships, generate referrals and walk-in. To engage existing customers and drive business. Generate referrals from current customers by utilising the existing database. To achieve sales targets by converting opportunities through cold calling. Building strong relationships with clients. Make outbound calls to existing and past customers to build rapport and encourage referrals or repeat purchases. Promote referral programs and explain incentives to customers effectively. Schedule and confirm walk-in visits or site visits for referred clients or returning ...

As a part of our luxury jewellery brand team, you will play a key role in the international market. Your primary responsibilities will include: - Demonstrating a customer-obsessed approach to establish trust and credibility through meaningful conversations. - Identifying and advocating for opportunities to enhance the Angara experience continuously. - Focusing on driving customer retention, minimizing churn rate, and elevating overall customer satisfaction levels. - Providing customers with a range of product options, suggesting alternatives, and offering customizations to meet and exceed sales targets. - Cultivating customer loyalty for both current and future transactions, ensuring repeat ...

As a Loyalty Program Manager at Elevatoz Loyalty, you will play a crucial role in designing, launching, and optimizing channel loyalty, customer loyalty, and employee rewards programs. Your primary focus will be on engaging channel partners and customers through innovative program design and state-of-the-art technology solutions. Located in Gurgaon, this full-time on-site role requires strong analytical skills, loyalty marketing expertise, and program management capabilities. You will be responsible for developing strategies that drive desired results while ensuring effective program execution. Your role will involve creating and implementing loyalty programs that resonate with the target au...

As a Loyalty Manager at our company, you will play a crucial role in developing, managing, and optimizing our customer loyalty programs. Your primary responsibility will be to create innovative strategies to enhance customer retention, engagement, and brand loyalty. By collaborating closely with cross-functional teams, you will ensure the success of our loyalty initiatives and foster meaningful relationships with our customers. Your key responsibilities will include designing, implementing, and overseeing customer loyalty programs that drive engagement and retention. You will work alongside the marketing team to develop personalized campaigns targeting existing customers and encouraging repe...

As a Team Leader & Development Manager, you will be responsible for recruiting, training, and mentoring a team of agents/advisors. Setting performance goals, monitoring achievements, and providing coaching, motivation, and skill development for agents will be key aspects of your role. In the area of Sales & Business Development, you will be required to develop and implement strategies to achieve sales targets, drive revenue growth through new client acquisition and retention, and ensure that agents follow best practices in sales and customer service. Performance Monitoring & Reporting will also be a critical part of your responsibilities, including tracking sales performance, providing regul...

Hiring for Business Development Manager - 1. BDM-Loyalty Program Location -Bangalore Exp req-3 yrs 2. BDM- Corporate Gifting Location : Noida Exp Req-3 yrs Role & responsibilities Develop new business opportunities at all stages of the sales cycle to include targeting, prospecting and presenting compelling business propositions. Work effectively with C-Level decision makers, i.e. Chief Marketing Officer, CFO, CTO, VPs, Directors and other potential customers, to develop long term strategic relationships. Effectively manage large scale, complex contracts negotiations and close new business deals. Mandatory Requirement: MBA Loyalty Marketing/Sales background New Lead Generation Corporate Clien...

As a dynamic and experienced Product Manager & Technical Lead, you will be responsible for owning and driving the end-to-end digital product roadmap across mobile, web, and Salesforce platforms. This hybrid role combines the strategic vision of a Product Manager with the technical leadership of a Delivery Lead to ensure successful, scalable, and customer-centric digital experiences. You will play a critical role as the bridge between business stakeholders and technical teams, overseeing product strategy, agile delivery, technical feasibility, and stakeholder engagement. In this role, your key responsibilities will include defining and managing the product vision and roadmap in alignment with...

As a Service Officer in Branch Banking, your key responsibilities will revolve around Cash Management including both Cash and Non-cash transactional activities. You will be required to address customer needs related to cash, DDs, cheque deposits, and provide general information efficiently. It is crucial to maintain the speed and accuracy of transactional processes while also being attentive to potential business opportunities. Your primary focus will be on delivering a high-quality customer experience that fosters loyalty and positive word of mouth. Attention to detail is key in this role, along with excellent grooming, presentation, and communication skills. You should possess a curiosity ...