Role & responsibilities Conduct training sessions on communication, emotional intelligence, time management, and customer handling. Design training to enhance customer engagement through objection handling, relationship building, and effective communication skills. Create and maintain training materials, sales manuals, e-learning content, and other relevant documentation. Monitor training effectiveness using metrics, feedback, and post-training assessments. Maintain training records and report progress and improvements to management. Stay updated on behavioural training best practices and collaborate with cross-functional teams to design courses that align with business objectives. Provide feedback to product teams on market needs and customer feedback from training interactions. Preferred candidate profile Min 10+ years of experience in soft skills/behavioural training, preferably in healthcare, pharma, or diagnostics. Strong communication, presentation, and facilitation skills. Bachelor's degree in a related field & Certifications in training methodologies are advantageous. Willingness to travel as needed across India. Experience with cross-functional collaboration across HR, operations, marketing, and product teams.

Role & responsibilities Develops and maintains a business plan for the assigned territory that includes opportunity mapping, target industry segments, and accounts, forecasts, sales strategies and tactics, and resource requirements. Responsible for the achievement of business goals of the organization as per the plan for the financial year by leveraging the potential clients i.e B2B & B2C customer segment and other Channels of revenue generation. Locates or proposes potential business deals by contacting potential partners, discovering and exploring opportunities. Closes new business deals by coordinating requirements; developing and negotiating contracts. Supervising Business Manager (Marketing Strategies) in defining new strategies for specific customer segments / Understands the strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively. Supervising implementation of new strategy-based business development plans. Participates an active role in business expansion activities including opening of new branches, collection centres & nodal centres. Identifies new geography for business expansion and work towards acquiring business opportunities in new geographies. Take part actively in all marketing activities including camps, package offers, CMEs & other marketing events organized. Lead the sales team and assist with the recruitment and training of team members Take primary responsibility of handling customer events & activities. Monitors performance on regular basis & guides junior staff/executives in routine day to day working. Take necessary action for performance improvement and motivates /mentors junior executives. Relationship management with key stakeholders. Team Performance review daily/weekly/monthly basis. Prepares Sales MIS and daily tracking of Business goals. Monitors monthly collections & receivables from centres. Protects organization's value by acting as per the ethical practices of the organization. Preferred candidate profile Graduate / Postgraduate with at least min 12+ years of experience in Diagnostic / related sector. Core understanding of sales, business development, and leadership traits. Ability to build, motivate and manage a large team, Strong people influencing skills. Excellent communication and presentation skills. Self-starter with a consistent record of working in a matrix organization. Excellent problem solving & interpersonal skills Results-oriented with good negotiation & communications skill Strong business sense Demonstrated ability to build and maintain key business relationships internally and externally. Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment

Objective: We are looking for a highly skilled Manager - Finance and Accounts to join our Finance department on full-time basis. The ideal candidate will manage financial & accounting operations on a day-to-day basis, including budgeting, financial reporting, and tax compliance, audits while ensuring adherence to industry regulations and best practices. The role requires strong leadership skills to guide and support the finance team in achieving organizational goals. The candidate should have a keen eye for detail, strategic thinking, and the ability to collaborate with cross-functional teams to drive business growth. Job Responsibilities: 1. Financial Reporting & Analysis : Prepare and manage financial statements, balance sheets, P&L statements, and cash flow reports, ensuring compliance with accounting standards. 2. Budgeting & Forecasting : Lead the budgeting process and provide regular financial forecasts to support strategic decisions and optimize resource allocation. 3. Cost Management & Control : Monitor operational costs, identify cost-saving opportunities, and implement processes to improve financial performance while maintaining quality. 4. Tax & Statutory Compliance : Oversee tax filings, ensure compliance with financial regulations, and manage internal and external audits. 5. Cash Flow Management : Manage cash flow, ensure timely vendor payments, optimize liquidity, and meet operational and growth needs. 6. Regulatory Compliance & Risk Management : Ensure compliance with industry-specific regulations and mitigate financial risks through effective controls. 7. Audit Management : Lead the audit process, coordinate with auditors, and ensure timely and accurate resolution of audit findings. 8. Team Management & Development : Lead and mentor the finance team, providing training and performance management to achieve goals. 9. Stakeholder Communication : Present financial insights to senior management, support strategic decisions, and report on financial health and KPIs. Preferred candidate profile CA (Chartered Accountant) with 8+ years of experience in financial reporting, budgeting, forecasting, and cost management, ideally in healthcare or diagnostics industry. A strong understanding of tax laws, statutory regulations, audit processes, and cash flow management is essential. Proficiency in accounting software (e.g., SAP, Oracle) and advanced Excel skills are required. Perks and benefits Best in the industry

Role & responsibilities Play active role in implementation, configuration, maintenance, and upgrades of IT Applications including LIMS. Co-ordinate with Operations to assist and conduct trainings for all IT applications including LIMS. Oversee the Laboratory Information Management system (LIMS) and its Quality aspects. Have good knowledge of business process in a laboratory diagnostics environment. Troubleshoot software errors, document issues and resolution. Post Implementation support for IT Applications. Perform User Access Administration for IT Applications and Master data management. Ensure change authorization are properly documented. Maintain relevant Knowledge related to Laboratory systems including LIMS and middlewares. Have knowledge of configuration related to interfacing of lab instruments with LIMS including troubleshooting and should have the quality of resolving the interfacing issues. Validate IT applications along with necessary documentation. Comply with company policies and procedures. Ability to participate effectively as a team player. Communicate effectively with all laboratory staffs and managers. Preferred candidate profile Minimum Graduate with IT background. Enough experience in a IT environment of lab Diagnostics setup. Strong knowledge of applications including LIMS and middlewares. Significant experience with LIMS application implementation and support. Strong Analytical, written and verbal communication skills. Ability to analyse with proficiency in application process and have strong problem solving skills.

Role & responsibilities 1. CCNA/CCNP Certification 2. Understanding about enterprise large IT network & security devices 3. Hands-on Experience in deployment of large enterprise networking 4. Understanding about L3 switching, routers, UTM firewall, Load balancer and other supporting network devices 5. Experience in Network monitoring tools deployment and management 6. Understanding of MPLS, VPN, Site-2-Site tunnel, Proxy servers, SMTP Gateway, 7. Understanding of Any cloud networking concepts and experience of their management 8. Participation of the creation and maintenance of available documentation regarding processes, network mapping, and network configuration. 9. Escalation Management - internal and external 10. Excellent knowledge of best practices around Network management, control and deployment Preferred candidate profile Candidates with proven experience working with network support modules along with CCNA certification are strongly preferred Candidates who can join immediately / within 30 days would be strongly preferred

Objective: We are looking for high calibre, professional AGM Finance & Accounts who shall impart direction and take responsibility to move the company to new / further heights in the ever-evolving Economic Scenario. Well versed with Financial Planning and Strategy, Managing Profitability, Strategic Planning, Vision, Quality Management, Promoting Process Improvement, Forecasting, Corporate Finance, Developing Budgets, Financial Skills, Dealing with Complexity and Responsible for overseeing and directing the organization's financial goals, objectives, and budgets. Job Responsibilities: General: Major responsibilities include developing and maintaining a strategic financial plan and annual operating and capital budgets; financial analysis of new programs, acquisitions, and business development; revenue management; preparation of the financial statements, in accordance with financial management and techniques appropriate to the health care industry; decision support and cost accounting; oversight of disbursements and receivables processes; oversight of service processes. AGM Finance & Accounts reports directly to the GM- Finance & Accounts of the organization. Duties & Responsibilities: 1. Take a lead in accounting system implementation from functional side. 2. Define process with system automation & to operate in controlled environment with better delegation & monitoring 3. GST & income tax compliance. Tax returns and other statutory requirement filing and compliances. 4. Periodic legal compliance report filing related monitoring. 5. Woking capital management at optimised level including receivables and inventory management. 6. Ensures the maintenance of proper accounting records and the timely closing and auditing of the accounts books. 7. Overseas external and internal audits. 8. Disbursements (payroll and accounts payable) processing & oversee HR compliances. 9. Within the delegated authority limit and the allocated budget, approves and/or effects payments. 10. Formulates budget plan for the Finance and Administration Department. 11. Frame, implement & ensure compliance to corporate financial policies, rules, standards, and procedures. 12. Monitors and evaluates the quarterly, annual investment and operational budgets of the Company and all departments or units and whether they are meeting targets to implement these budgets. 13. Determines the availability of the integrated financial systems and controls. Actively participates in the formulation of annual plans, budgets and targets, financial policies, procedures and systems. 14. Implements systems, procedures and mechanisms to improve the development and maintenance of the integrated financial system and control. 15. Reviews regular financial (management and statutory) and operational reports. This includes but not limited to: Monthly, quarterly and year-end Financial and performance reports for both internal and external. 16. Financial analysis of new projects, acquisitions, and business plans. 17. Executes strategies for the continuous improvement of the financial performance of the Company. 18. Interpret current financial trends and respond with appropriate action. Preferred candidate profile CA (Chartered Accountant) with 15+ years of experience as a finance controller / CFO or heading the finance & accounts function Excellent proficiency in accounting software (preferably SAP) , MS Excel, and financial reporting tools. Strong understanding of IND AS and its application. Proactive in staying updated with accounting standards, financial regulations, and industry best practices Strong attention to detail, Analytical skills, Problem-solving and critical thinking abilities. Effective written and verbal communication to clearly present financial information to stakeholders Team player with strong interpersonal skills Perks and benefits Best in the industry

We are seeking a skilled and experienced AGM IT SAP Support to oversee and manage the SAP support function within our diagnostics company. The ideal candidate will be responsible for ensuring the smooth operation of SAP systems, managing day-to-day support activities, and providing strategic guidance for SAP implementation and improvements. The role involves close collaboration with cross-functional teams, internal stakeholders, and external vendors to optimize SAP solutions in a rapidly evolving business environment. Role & responsibilities Plan, execute, and oversee SAP implementation projects. Manage project scope, goals, and deliverables in collaboration with stakeholders. Coordinate with cross-functional teams to ensure alignment and communication. Identify and mitigate project risks and issues. Monitor project progress and provide regular updates to stakeholders. Ensure adherence to SAP best practices and methodologies. Coordinate with vendor for smooth project implementation and then post GoLive support. Coordinate with implementation partner to ensure a robust and stable technical solution to allow continuous improvement solutions going forward Understand and define business challenges in process and execute performance efficiencies focused on providing superior customer experiences, and complying with regulatory and audit requirements Translate the needs of the business into clear functional specifications from which a solution can be developed Supporting business function through SAP system. Responsible for managing enterprise-wide SAP system. Ensure effective and better utilization for SAP system by implementing system driven processes. Aligning with the business needs, find out the latest SAP solution in the industry and accordingly put up the select proposals to Management for review and decision making. Preferred candidate profile Bachelors degree in computer science, Information Technology, or a related field. More than 10 years of SAP experience as functional resource or project manager At least 3 End to End SAP project implementation experience as Team Lead Proven experience in managing SAP projects. Should have experience of working on SAP Rise Hands-on experience on SAP is mandatory Strong understanding of SAP modules and methodologies. Excellent leadership and communication skills. Project management certification (e.g., PMP, PRINCE2) is preferred. SAP certification is preferred Understanding of various business scenarios of Procure to Pay, Order to stock, Produce to Stock and Hire to retire Work experience in Diagnostic industry is preferred Able to validate the proposed system architecture and client strategy, configuration and system controls through the overall applications and technical platform Experience in building and maintaining relationships with senior stakeholder

This position is responsible for ensuring the effective upkeep and maintenance of all electrical and instrumentation equipment in a defined area of the plant /facility to ensure maximum equipment availability and minimum downtime. The position will supervise a team to complete assigned facility management i.e. maintenance activities, including predictive and preventive maintenance, within the defined budget. Key Performance Areas: Planning and Scheduling: Plan electrical maintenance schedules (Preventive and Predictive) in consultation with the managers. Lead initiatives for cost control, machine improvement, and increase in uptime. Plan for efficient maintenance and operation of all power outlets, surge protectors, generators, and lighting systems including HT, LT ,fire and other safety installations in the defined area. Plan electrical maintenance schedules based on the annual shutdown plan. Operational: Ensure completion of electrical maintenance jobs with the highest level of safety, quality, and effectiveness at minimum cost to maximize equipment availability. Be responsible for the execution and quality of maintenance work on electrical equipment according to planned work orders. Ensure proper day-to-day scheduling of works and necessary resources. Assign and review work to be performed. Coordinate with other departments to ensure timely completion of maintenance activities. Ensure, upon completion of repairs, that equipment is in good operating condition, ready to meet operational requirements, fully inspected, tested, clean, and safe. Attend or supervise major/critical breakdowns of machinery. Carry out regular inspections of equipment to ascertain machine reliability. Ensure proper distribution of work within the team. Ensure preventive maintenance practices are followed in the defined area and coordinate with Production to ensure this. Control maintenance inventory and ensure that adequate stock is available as per requirements for the team. Review requests for materials from the team and define the technical specifications for purchase. Safety & Compliance: Ensure safety measures are necessarily followed by the team and take initiatives to enhance acceptance of safety. Ensure effectiveness of RCA reports in case of accidents. Ensure all team members are adequately trained with respect to EHS. Ensure compliance with the norms under ISO, OHSAS, and any other applicable standards. Ensure all required documentation and certifications are in order in compliance with various norms. Participate in internal and external audits and provide the required support. Cost Management: Maintain and control maintenance costs within budget with regards to maintenance and cost of spares. Reduce maintenance costs by initiating cost-saving measures through innovative ideas and optimum usage of energy and consumable maintenance spares. Documentation, MIS, Review & Analysis: Ensure that records of all maintenance work carried out are maintained. Ensure that all operating and training manuals are updated as required. Review logbooks and all the maintenance activities performed. Review inventory of spare parts and consumables. Review stores/spares consumption analysis sheets and take corrective action if required. Conduct daily power consumption analysis and ascertain trends to enable control on costs. Conduct breakdown analysis and prepare gap analysis reports for breakdowns. Prepare and review compliance reports. Prepare scrap analysis reports and reduction suggestions for scrap that has occurred due to electrical issues. Prepare and review PM effectiveness reports and scorecards. AMC/CMC Contract management. Preferred candidate profile Minimum of 7 years of Proven experience in electrical maintenance and management. Strong knowledge of electrical systems, standards, and regulations. Excellent communication and leadership skills. Ability to manage multiple tasks and work under pressure. Strong problem-solving skills and attention to detail.

Role & responsibilities Handling wide gamut of tasks encompassing Compliance, Vendor Development Housekeeping, Security, Clinical Equipments Maintenance, Hotels Booking and Travel arrangement. Handling general administrative day to day routines & facilities for (Rest of Maharashtra and Goa). Diligently ensuring proper Travel & Accommodation for travelling employees. Ensure the timely AMCs of AC, DG, UPS and Furniture & Equipment Maintenance. General Administration Daily monitor office readiness & all facilities are running smoothly. Proactively process PR/PO for all admin related items & AMCs of all office & clinical equipment Timely invoices / utility bills processing & ensure payments to the vendors as per TAT. Coordinating with the telecom operators for voice & data connectivity / services issues. In advance prepare action plan & readiness for office events. Arrangements of logistics for the transportation of CAPEX as & when required. Infrastructure / Facility Management Ensure the timely AMCs of AC, DG, UPS and Furniture & Fixture Maintenance. Oversee repair works satisfactorily to ensure longevity of the work carried out. Day to day monitor housekeeping / security services. To coordinate with landlords & agents for new sites, coordination with architecture team for set up of sites. Monitor Electronics Security Systems (Attendance/ Access control, CCTV, Fire alarm) and their operations & maintenance. Travel & Accommodation Management Booking of Air-Ticket & Hotel accommodation for the Senior staff travelling. Cost effective Tie-up with Hotels / Services Apartments with additional term i.e. room upgrade/ complimentary BF/Lunch/Dinner or discount for lounge access etc. Local Transport & Accommodation management for the staff travelling across the country. Statutory Compliance To ensure statutory documents are up to date as per defined frequency (Vehicle, BMW/PCB certificates, Fire B Form, Insurance) Liasioning with Govt bodies as per the work requirement (MSEB, MIDC, CP, Police, Traffic Unit, MTNLMPCB). Vendor Management/ Development Negotiate hard & get competent rates form all admin vendors Evaluating every vendors performance and sharing feedback periodically. Source new- reliable vendors to meet the ever-increasing needs of organization at the most cost-effective manner. Interested candidates share resume at hetalyadav@torrentdiagnostics.com

Job Requirements We are looking for an experienced Medical Content Writer to join our team at Torrent Diagnostics. In this role, you will be responsible for creating and editing content for our website, blog, and other digital platforms. You will be expected to research and write content that is accurate, engaging, and SEO-friendly. You should have a good understanding of scientific concepts and be able to explain them in a simple and concise manner. Additionally, you should be able to work independently and be able to meet tight deadlines. Responsibilities: Research and write content for our website, blog, and other digital platforms. Ensure accuracy and consistency of content. Ensure content is SEO-friendly and follows the E-A-T guidelines. Edit and proofread content for accuracy and clarity. Monitor and analyze content performance. Stay up-to-date with the latest trends in scientific content writing. Requirements: Bachelors degree in a related field. 10+ years of experience in scientific content writing. Excellent writing, editing, and proofreading skills. Knowledge of SEO and E-A-T guidelines. Ability to work independently and meet tight deadlines. Excellent research and analytical skills.

Role & responsibilities 1. Creative Ideation: Collaborate with the marketing and creative teams to brainstorm and develop innovative concepts for marketing campaigns and digital content. Lead the ideation process, translating strategic objectives into creative solutions that resonate with the brands target audience. Stay updated with industry trends, design techniques, and emerging digital platforms to inspire fresh, relevant ideas. 2. Design and Visual Execution: Create visually stunning and cohesive digital assets, including social media graphics, website visuals, banners, email templates, and other digital marketing materials. Design marketing collateral for both digital and print media, ensuring consistency in brand identity and messaging across all channels. Develop storyboards, mock-ups, and prototypes to present design concepts and gain stakeholder approval. 3. Brand Consistency and Innovation: Ensure that all creative work aligns with the brands guidelines, maintaining a consistent look and feel across all visual communications. Introduce innovative design elements and approaches to refresh and elevate the brands visual presence. Work closely with the brand management team to adapt and evolve the visual identity as needed. 4. Collaboration and Leadership: Collaborate with copywriters, marketers, and other stakeholders to create integrated campaigns that combine strong visuals with compelling narratives. Provide mentorship and guidance to junior designers, fostering a collaborative and creative work environment. Manage multiple projects simultaneously, ensuring timely delivery and high-quality execution. 5. Digital Focus and Asset Creation: Specialize in creating digital-first assets, with a strong focus on user experience, responsive design, and platform-specific requirements. Develop interactive and animated content, such as GIFs, videos, and motion graphics, to enhance engagement on digital platforms. Optimize designs for various digital channels, including social media, email marketing, websites, and online advertising. 6. Quality Assurance and Refinement: Conduct thorough quality checks on all creative outputs, ensuring high standards of design and functionality. Iterate and refine designs based on feedback from stakeholders and performance metrics. Keep track of the latest software, tools, and technologies in graphic design to continually improve the quality and efficiency of creative output. Preferred candidate profile Bachelors degree in Graphic Design, Visual Arts, or a related field. Minimum 5+ years of experience in graphic design, with a strong portfolio showcasing expertise in digital asset creation and marketing collateral. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Sketch, Figma, or similar tools. Strong understanding of digital marketing principles, user experience, and responsive design. Excellent visual storytelling skills, with a keen eye for detail, color, typography & layout. Ability to manage multiple projects simultaneously, with strong organizational and time-management skills. Experience in motion graphics, video editing, and interactive content creation is a plus. Working Conditions: Availability to work flexible hours, with the ability to meet tight deadlines when required. Ability to work both independently and as part of a collaborative creative team. Comfortable working in a fast-paced environment where creativity and innovation are highly valued.

We are actively looking for a highly analytical thinker with an audience-first mindset for the role of Social Media Marketing. Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know how to utilize data in formulating a campaign strategy. Responsibilities: Orchestrating digital content strategies across all online platforms. Define social media strategy for the brand and campaign level. Driving traffic and engagement that translates to sales and brand promotion. Manage and maintain social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and any other relevant platforms. Knowing which platform different kinds of content are best suited to. Track, analyse, and report on social media metrics and key performance indicators (KPIs) to assess the impact of social media initiatives. Utilize tools like Google Analytics, social media analytics platforms, and other measurement tools to provide insights and make data-driven decisions for continuous improvement. Designing and implementing creative marketing strategies to disseminate content. End to end social media campaign management right from conceptualization to execution to measuring the effectiveness. Be prepared to handle any social media crises or negative situations promptly and professionally. Ensure that all social media activities adhere to relevant healthcare regulations, privacy laws, and industry standards, such as HIPAA compliance and data protection guidelines. Person Specification: 9+ years of experience in social media Masters degree in marketing or related field Experience with online community building Social media content writing Experience of managing agency Data-driven and highly analytical Working knowledge of Canva, Adobe photoshop is essential Skilled on various social media analytic tools Proficiency with Google Analytics will be a plus

The role reports to Head of Projects and would be responsible for: Receive, analyse, verify the consistency of the project site related input data and participate in site survey Experience in organising site surveys, site investigations to communicate/liaise with a range of internal stake holders, third parties and authorities. To carry out feasibility studies, option studies, infrastructure assessments, design calculations, interior modelling, drainage assessments, electrical load and assist with the general delivery of projects. Provide site survey as built drawing Responsible for assumption notes, technical specifications, calculation notes etc. Coordinate the work of CAD Designer in conjunction with the Design Office Manager/consultant in planning Provide detailed design (BoQ, drawings & documents) statement of work Interface with suppliers/ consultant for technical queries. Perform technical verifications of civil engineering documents for project Create and maintain the Design Risk Register Prepare for progress review meetings within scope of activity (internal or external) Manage and monitor the modifications requested by the various engineering teams/consultant/Departments Anticipate and raise alerts on open technical points Make the necessary clarifications to the documents within project (s) scope Ensures all standards and requirements are met in the area of health and safety by reviewing, communicating and managing project health and safety plans so that project personnel, client and subcontractors are aware of risks and hazards, and accidents are prevented. Specifications: Bachelors degree in civil engineering with minimum 10+ Years of work experience. Candidates who have worked on retail projects preferred. Exposure / hands-on experience in managing various facets of projects viz., site surveying, layout and site designs, structural design, utility, drainage etc. Experience in working with interior and construction design engineering agencies and exposure to various techniques / methodologies Ability to make BOQs for interior and civil works. certifying the final invoices for billing post project / assignment closures Hands-on experience in working on CAD / Project Management Tools. Interested candidate share updated resume at hetalyadav@torrentdiagnostics.com

The candidate shall be responsible for developing and executing strategic initiatives to drive sustainable business growth by analyzing market trends, identifying new opportunities, collaborating with cross-functional teams, and monitoring key performance indicators (KPIs) to ensure the company achieves its long-term goals. Role & responsibilities Partner with leadership to understand the company's strategic growth objectives. Conduct market research and competitor analysis to identify new growth opportunities. Develop and implement comprehensive program strategies aligned with overall business goals. Translate strategies into actionable programs with clearly defined timelines, milestones, and budgets. Manage program resources (people, budget, technology) to ensure efficient and effective execution. Oversee program operations and identify and mitigate potential risks or roadblocks. Collaborate with cross-functional teams (finance, sales, operations, HR) to ensure alignment. Track and analyze program performance using key metrics (KPIs) to measure progress towards goals. Generate insightful reports to communicate program results and recommendations to leadership and stakeholders. Continuously improve program effectiveness by identifying and implementing innovative solutions. Build, and maintain detailed models/dashboards for stakeholder presentations Identify operational weaknesses and help improve or innovate new processes to keep support teams as efficient as possible. Preferred candidate profile BE / B. Tech (IT/CS/Data Science) or a degree in mathematics / Statistics / Analytics plus an MBA (Data science / Analytics) from a Tier-1 / 2 business school. 5+ years of experience in a similar role with a fast-paced reputed organization. Strong Business Partnership Skills Able to build broad-based business relationships across the organization using influencing skills while resolving conflict with minimal noise. Strong analytical, financial management and organizational skills with a focus on attention to detail. Excellent communication skills, both written and oral. Must be comfortable in presenting dashboards / data across a wide spectrum of stakeholders. Proven ability to develop executive ready communications and presentations that synthesize data, with effective storytelling. Experience with database and model design and segmentation techniques. Proven success in a collaborative, team-oriented environment. Perks and benefits Best in the industry

Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other communication channels. o Personalize customer interactions through data-driven content, offers, and messaging. o Monitor campaign performance and optimize based on data insights to improve ROI and customer response rates. 4. Customer Journey Mapping: o Map out customer journeys to identify key touchpoints and opportunities for engagement. o Implement strategies to enhance the customer experience at each stage of the journey, from acquisition to retention. o Collaborate with other teams, such as sales and customer service, to ensure a cohesive customer experience across all channels. 5. Data Quality and Compliance: o Ensure the accuracy and completeness of customer data within the CRM system, implementing data cleansing and validation processes as needed. o Maintain compliance with data protection regulations such as GDPR, ensuring that customer data is handled securely and ethically. 6. Collaboration and Communication: o Work closely with marketing, sales, customer service, and other departments to align CRM strategies with overall business goals. o Provide training and support to team members on CRM best practices and system usage. o Act as a liaison between the CRM system vendor and internal stakeholders to address any system-related needs or issues. 7. Continuous Improvement: o Stay updated on the latest CRM trends, tools, and best practices to continually enhance the companys CRM capabilities. o Propose and implement new features, processes, and technologies to improve customer engagement and satisfaction. o Conduct regular reviews of CRM effectiveness, making recommendations for adjustments or improvements as necessary. Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, SQL, and data visualization software is a plus.

Objective: We are looking for an experienced and competent Executive - Accounts payables to join our Finance department on full-time basis. This position offers an opportunity for growth in a dynamic and evolving finance department. Job Responsibilities: Manage and oversee the accounts payable function, ensuring timely and accurate processing of invoices and payments. Reconcile vendor statements, resolve discrepancies, maintain strong vendor relationships, bank reconciliation. Ensure compliance with company policies and regulatory requirements. Prepare and analyze accounts payable reports, assisting in financial audits and month-end closing activities.. Preferred candidate profile Minimum of 4 to 7 years of experience in accounts payable, preferably within the diagnostics or healthcare industry. Proven track record of managing high-volume invoice processing and vendor reconciliation. Strong understanding of accounting principles, financial regulations, and compliance requirements. Experience with accounting software and ERP systems, such as SAP, Oracle, or similar platforms. Excellent analytical and problem-solving skills with attention to detail. Strong organizational and time management abilities to handle multiple tasks and meet deadlines. Proficient in Microsoft Office Suite, particularly Excel, for financial analysis and reporting. Perks and benefits Best in the industry

Role & responsibilities As the CRM Data Analyst, you will play a key role in analyzing and interpreting customer data to enhance the company's CRM strategies and improve overall customer experiences. Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, Business analytics or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, python, power bi, SQL, and data visualization software is a plus.

Objective: We are looking for an experienced and competent Executive - Accounts receivables to join our Finance department on full-time basis. This position offers an opportunity for growth in a dynamic and evolving finance department. Job Responsibilities: Manage and oversee the accounts receivable function, ensuring timely and accurate invoicing and collections. Manage revenue accounting, ensuring accurate invoicing and timely cash collection. Oversee debtors accounting, including reconciliation and resolution of discrepancies. Implement credit control measures to minimize overdue accounts and ensure timely payments. Handle TDS (Tax Deducted at Source) compliance, including calculation, deduction, and filing. Prepare and analyze accounts receivable reports, assisting in financial audits and month-end closing activities. Preferred candidate profile Minimum of 5-7 years of experience in accounts receivable, with a focus on revenue accounting, cash collection, debtors accounting, credit control, and TDS compliance. Strong understanding of financial regulations, particularly related to TDS and credit control. Experience in the diagnostics or healthcare industry is highly desirable. Proficiency with financial software and ERP systems, such as SAP, Oracle, or similar platforms. Excellent analytical and problem-solving skills with attention to detail. Strong organizational and time management abilities to handle multiple tasks and meet deadlines. Proficient in Microsoft Office Suite, particularly Excel, for financial analysis and reporting. Perks and benefits Best in the industry

We are actively looking for a highly analytical thinker with an audience-first mindset for the role of Social Media Marketing. Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know how to utilize data in formulating a campaign strategy. Responsibilities: Orchestrating digital content strategies across all online platforms. Define social media strategy for the brand and campaign level. Driving traffic and engagement that translates to sales and brand promotion. Manage and maintain social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and any other relevant platforms. Knowing which platform different kinds of content are best suited to. Track, analyse, and report on social media metrics and key performance indicators (KPIs) to assess the impact of social media initiatives. Utilize tools like Google Analytics, social media analytics platforms, and other measurement tools to provide insights and make data-driven decisions for continuous improvement. Designing and implementing creative marketing strategies to disseminate content. End to end social media campaign management right from conceptualization to execution to measuring the effectiveness. Be prepared to handle any social media crises or negative situations promptly and professionally. Ensure that all social media activities adhere to relevant healthcare regulations, privacy laws, and industry standards, such as HIPAA compliance and data protection guidelines. Person Specification: 9+ years of experience in social media Masters degree in marketing or related field Experience with online community building Social media content writing Experience of managing agency Data-driven and highly analytical Working knowledge of Canva, Adobe photoshop is essential Skilled on various social media analytic tools Proficiency with Google Analytics will be a plus

Role & responsibilities Project Tracking and Reporting 1. Assist in the end-to-end tracking of key organizational project, including our digital transformation initiatives. Monitor project timelines, deliverables, and potential roadblocks. Prepare regular reports and dashboards for the senior management and promoters. Strategy & Business Planning - 1. Market & Competitive Intelligence - Conduct research and analysis on the diagnostics market, including tracking competitor activities, pricing strategies, and service offerings. Synthesize findings into actionable insights for decision making 2. Financial & Operational Modelling - Assist in building financial models, business cases, and operational plans for new initiatives 3. Presentation & Documentation - Prepare presentations, reports, and documents for internal and external stakeholders, including the CEO, board members, and investors. Business Excellence 1. Data Analysis : Analyze large datasets related to sales, operations, and customer feedback to identify trends, patterns, and areas for improvement. Utilize data mining and statistical analysis to benchmark performance against competitors, identifying advantages and potential threats. 2. Performance Monitoring - Support in defining and tracking KPI's across the organization. Help in creating frameworks and dashboards to monitor performance against set targets. Preferred candidate profile Educational Background : A bachelor's degree in Engineering, Business, Finance, or a related field from a top-tier institution. An advanced degree in a strong-plus. Experience: 1-3 yrs of professional experience in a fast-paced environment, preferably in the healthcare and diagnostics industry. Ideal backgrounds include: Business Analyst/Business Intelligence Management Consulting Corporate Strategy or a similar role in a start-up PMO or Business Analyst roles Skills: Problem Solving, Excellent Communication, Project Management, Statistical Acumen, Proactive & Adaptable.